[Resolved]  BSNL/broadband — Broadband connection not installed and deposit not refunded

Address:

Chennai, Tamil Nadu

Sir,
i have applied for a broadband connection with BSNL on 25/04/2011 through an agent named: E BABU , agent id :30196 residing at agathiar nagar , villivakkam . The fore said agent collected 900/- from me as a deposit and gave me a receipt of 500/- with a ReferenceRef:61239823 AN:62247239 and promised me the connection will be installed within 3 days . After waiting for a week and seeing no progress i went to BSNL office at Agathiar Nagar where they told me that there is no feasibility in my location and i can apply for refund of my deposit in Anna Nagar Customer Care which i did on the next day itself by submitting an application form for refund of my money. To my embarrasement i didnt get my money back till date (24/07/2011). So i humbly request you to take severe action against these thugs .

Yours Sincerely
Rakesh Mishra