[Resolved]  BSNL/dataone — usage meter is not working well.. showing meaning less download

Hello Sir..
Dataone is not tracking download upload usage well..
I have 500-c plan of dataone.
the site data.bsnl.co.in..showed me the usage of the internet.. i haven't downloaded anything in the particular time but now my internet usage limit exceeded without downloading... .. I have downloaded in the free download time but it has been added my free usage download in the payable download... really amazing service it is...

this is the site information ..of the usage which is not correct at all.. First Image have details from the usage details from the dataone portal service site... showing last 2 or 3 days details


i have not downloaded anything between 8 am to 9 am.. .. i have checked my download meter report which proves these are wrong...... the second snapshot.. have my DUMeter software usage report.. which is correct..

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give me any solution of this problem.. why should i pay for that download which i haven't done..
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