[Resolved]  BSNL/gsm Caller Tune — Caller Tune is not set

I used to set up a caller tune named "Lukka Chhuppi... (Singer- Lata Mangeshkar, Movie name- rang de basanti) on my cell no. [protected] on 29th April 2009 via http://www.Cellone.in CALLER TUNE selection. After it, a sum of rupees 37 was deduced from my balance at the rate of setting BSNL music tune that i don't requested. I complaint it to the customer care & there a person named Ashok replied that he doesn't know about it & said do whatever u want & he can't help me. I want to know, is the deducing money from balance at its (BSNL) interest is the method of faking with customers . I want to complaint either my caller tune must be set earlier or i want to get my balance back.