[Resolved] BSNL,KOLKATA/BROADBAND — NON AVAILABILITY OF SPARES

[Resolved] BSNL,KOLKATA/BROADBAND — NON AVAILABILITY OF SPARES

D Dr.I.N.Mukherjee from Betul, Madhya Pradesh

THE ADOPTER /POWER CABLE CONNECTED TO MY BROADBAND MODEM GOT OUT OF ORDER.BUT, BSNL DID NOT PROVIDE ANY SERVICE/SUPPORT NOR REPLACE THE SAME, AS THEY DO NOT KEEP ANY STOCK OF SPARES.RATHER INTERESTINGLY, THEY ADVISED ME TO PURCHASE A NEW MODEM .NO POINT TO PURCHASE A NEW MODEM AS THE MODEM IS O.K.ULTIMATELY, I HAD TO PUCHASE A NEW ADOPTER & POWER CABLE FROM LOCAL MARKET AFTER LOT OF SEARCH. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Bharat Sanchar Nigam [BSNL] reviews

View all 15953 Bharat Sanchar Nigam [BSNL] Reviews

Comments

Rajiv kr. shah.

from Kolkata, West Bengal

If my problem will not be solved then I'm not going to pay bill amount of the BSNL broadband connectionon[protected].
This is last warning to BSNL!!!
We are Paying money not a Piece of a paper!!!

Prajnan

from Kolkata, West Bengal

I have registered for a new telephone and broadband. The Work Order Num is HDP/N/GG/11-12/0078 and the Work Order Date is 24/09/2011. It is almost three months that I have not received the connection. I visited the indicated Haridebpur BSNL office and they asked me to contact the Joka DE or the Alipore DGM. The Joka DE never picked up their phones ([protected]/[protected]), for the 25 to 30 times that I rang them up. At the Alipore DGM's number ([protected]) a lady picks up each time, takes my details and says we will get back to you in half an hour but that 'getting back' never arrives.

Nobody is even willing to answer my queries or give me an expected date of providing the connection. I do not understand why am I harassed like this for choosing BSNL!