[Resolved]  BSNL/landline & Broadband — Over Billing

Dear Sir ,

My father has been using the landline for Ph.No:[protected] with Broad Band.Now for the connection the past 3 ths billing for Broadband alone has gone up very extensively upto Rs.8,900/-Wehre the Broad band bill alone is around Rs.5000/- whereas i.e not used.

I personally feel as it has the option WiFi ,some other people would have used.Now when I raised the objection,the BSNL officer told it had to be secured while installing (wifi )& has suggested for unlimited option.Now ,this is the mistake of BSNL that they have not secured the network a.As a lay man I will not know all these things .the BSNL engineer had to do it initially.Even the BSNL officer has told that ,if required the engineer will secure.Now tell me why should I paythe additional bill for no fault of mine but hte negligence of BSNL.

The billing plan for Broad Band is Rs.500,where night is free & 2.5 GB free Download.

So kindly provide a solution.

Regards

Sinu Mathew