BSNL/mobile (Prepaid) — Mobile Number([protected]) is not in Service for Last 10 days

Dir,
My Mobile number in working last 3 and 1/2 year. But now Mobile number([protected]) service has been blocked on 12th october by BSNL, without inform me.
They Said me that my document is not complete. So i Again Submit my Completed Document on 14 october. After then Service on my number is not started (Till now). Many time i go and call to BSNL office(PANIPAT EXCHANGE). But they not give me any response.....