Calcutta Telephones — DEAD PHONE/BROADBAND | |
Dear Sir, My telephopne no.23587371 went dead sometime in the last week of July instant.Lodged a complaint on 2.8.2009(docket no.E1134).The lineman visited on 5th August 2009, checked the line and advised that the "Splitter" has gone out of order, he would submit a report the same day, it would be changed hopefully next day and It is available with Office only.Till then my broad band operates but phone line is dead.I have visited Bidhannagar BSNL office more than once and given to understand that as the modem was purchased by me outright and it is already appx two year old, either I have to again purchase the set(modem/splitter etc), else I have to purchase it from outside.They do not sell it individually.I have tried to have it from outside, but could not get yet.My humble submissions are a) why the lineman assured it confidently! b) Is it the rule that the splitter can not be sold by company separately!c) my telephone is till dead.Is it expected from Calcutta Telephones??Kindly redress my grievance urgently. Regards, bhramar mazumdar e mail address :- [protected]@yahoo.co.in Was this information helpful? | |
 2 Comments | |
Comments
My phone no.[protected] is not working and also the broadband connection/ I recd a bill to pay for the broadband connection for Rs.6000/- which I want e to change and take a monthly scheme of Rs.250/- for the boradband. I submitted the letter and is waiting for the reply along with the changed bill. But however today onwards my line and boradband is not working. Pls see to this problem and hlep me to get the bill altered accordingly and restore my connection at your earliest. I shall pay the revised bill immediately on receipt of the same or on hearing from you.
E J Thomas
25, Ekbalpore Lane
Kolkata 700023
E J Thomas
25, Ekbalpore Lane
Kolkata 700023
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My telephone No. is 2557 2658, which is completely dead since last 3 weeks. Please address the fault immediately.
Thanking you,
Yours sincerely
Tapas Dharmapal
30P/2, H. K. Sett Lane, Kolkata 700 050.