[Resolved]  Canara Bank — HOUSING LOAN FRAUDSTER

Address:

Bangalore, Karnataka

Most Respectfully Chairman/, dated:01.06.2011
Nodal Officer, Circle office
Bangalore.
And all concerned officers,.Canarabank.

Sir,
I am a customer of canarabank since 1999 and recently availed Education loan for my daughters MBBS study from VIVEKANAND NAGAR Branch, Bangalore (Ac No.[protected].For this education loan I mortgaged my BDA SITE( 30 x 40) to bank in 2009 for Rs.10 lac.I am grateful for the officers and staff who offered the said loan without any hurdles.
2. Again I approached /submitted application on, 20th March 2011through The branch for HOUSING LOAN of Rs.10 lac for 2nd floor construction with MORTGAGE of my BBMP site measures 55 x 40" (2200 sq.ft ground and first Floor with existing 3 houses) worth of Rs.1 Crore (as per canara bank authorized Valuator reports) to the bank along with other business documentary evidence to Prove my economic solvency for re -payments capacity etc by the branch office.They positively accepted and recommended my application along with all the necessary documents to the DGM, Canarabank Retail Hub G Road, Bangalore.
3. I was also submit & requested one more application through the branch to replace the BDA SITE documents keeping with single property (BBMP HOUSE) Mortgage for both housing and education loan and the same have been forwarded by the branch with loan application to the retail hub for positive consideration.

4. My loan application referred to advocate for legal report after scrutiny By the the retail hub officers. Advocate has satisfied with all the documents like ORIGINAL KHATHA, 25 years EC, UPDATED TAX PAPERS etc except the laminated sale deed. For safety purpose I was laminated the original sale deed and advocate told me to consult the retail hub for the alternative solution. I went and meet Mr. Y Kamat, AGM and explain the problem, But he don’t want to listen the issue he simply said I can't help in this matter and we closed your file. I was request him the alternative solutions if any ...so that I may prove this is original documents or my own brother is OFFICER IN PRAGATHI GRAMIN BANK which comes under canara bank Management with his guarantee may help etc.But the way mr.kamat behaved with me is not at all suitable for his position in canara bank. He asked the sr.branch manager to return the file with observation through concerned branch.(This is the way deals with the genuine customers by senior officers)
5. Finally i went to the DGM and explain the entire issue and she was also noticed me visiting so many times in the branch (more than 10-15 times) for this loan. She asked me to bring a GUARANTEE/ CO OBLIGANT letter from my brother who is working in pragati gamin bank and verbal instruction given to the AGM after getting the required letter to approve the loan. I collect the CO OBLIGANT Application form from the AGM and send to my brother. The Pragathi Gramin Bank Chairman approves my brother request to stand as co obligant for the loan and they marked a copy to the retail hub. When I completed all these formalities as suggested by the DGM, I came to know That unfortunately the DGM was retired from service and the AGM was in training. So the Sr Manager told me to wait for 10 days.....time was prolonged and i was keep visiting frequently .Luckily I met Mr.R. Y. Kamat along with Sr.Manager.Manager wants explain my case file to him before that he was starts shouted him" DONT BRING ME ALL THESE CASES,I DONT WANT TO TAKE ANY DECESSION ON THIS ISSUE IF YOU WANT TO DO IT DO IT FROM YOUR OWN” even he didn't look towards me just went out for lunch. I Was keeping waiting for him until 4 o clock just to explain and understand the possibilities of my loan either way but he didn't back. I requested Mr.Ghouse, Sr.Branch Manager to refer my case to the GM/AGM/ circle office to get justice/approval for requested loan being a prompt canara bank customer and hope from higher authorities to advice Mr.R.Y. Kamat to change his attitude in dealing with customers.
I don’t have other options left to requesting your office to consider my loan application as per eligibility and oblige.


Thanking you sir for your valuable time with my request mail.

Yours sincerely and respectfully.


P.SRINIVASAPPA,
bangalore,India.