[Resolved]  Ccavenue — failed transaction not refunded

Address:Kamrup Metropolitan, Assam

failed transanction not refunded
To: [protected]@ccavenue.com


this is the copy of email send to [protected]@ccavenue.com
no reply in the last one week.
i had done one payment to http://www.allindiaflorist.com of Rs 899.
these are the details of the transaction from PNB retail bank account.
the transaction could not be completed but i have not received the
refund for the failed transaction deducted from my account

Account Number[protected]
Transaction Date13/02/12
Transaction AmountINR 899.00
Transaction TypeDR
Transaction ParticularsPOSP/10001001/[protected]/[protected]

pl look into the matter
Dr pradeep sharma
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

To,

Customer Care Head,
CC Avenue

Sub:- Money has been debited from my account for a failed transaction.

I was making an online payment for JustBake Confectionery on 8 May, 2012. The process completed by debiting money from my account, but the transaction failed. I have tried to call the customer care and reply to their mail, but in vain. Please look into the issue asap and transfer the money (Rs830) to my account asap.

Details:- CCAvenue Order No. 42765 :: Transaction Failure (Rs830)

Yours Truly,
shanmugam

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