[Resolved]  CEAT LIMITED — Non Replacement of Tyre

Address:

New Delhi, Delhi

On 10.02.2010, I bought a ceat tubeless tyre from M/S R.K. Tyres, E-2/242, Main Road Near Punjab National Bank, Shastri Nagar, Delhi-52 vide Bill no. 5559/57 dated 10/02/2010 having 4 years guarantee for replacement.

Now, the tyre is giving me some problem since March 2011 due to manufacturing defect and need to be replaced by dealer as per guarantee terms and conditions. However, the Dealer, M/S R.K. Tyre is not entertaining me and not replacing the tyre inspite of my repeated request. He is giving me reasons for non replacement by saying ‘out of stock / not available’. In this connection, you may refer to Claim Docket of M/S Ceat Ltd. S. No.AZD 596 Dated 07.05.2011.

You are requested to look into the matter and do the needful as early as possible.

Thanking You

From
Sachin Gupta
[protected]




Encl: Scan Copy of Bill