Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 1%
Submit a Complaint
1478
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
294
down
112


Customer satisfaction rating
1%
Complaints
1478
Pending
0
Resolved
20
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (156)

Complaints with pictures are more trusted and informative    View all

Punjab National Bank [PNB] Customer Care related pictures (156)

Punjab National Bank [PNB] Complaints & Reviews

Sort by:

Punjab National Bank [PNB] — Atm transaction declined

 Ram Subhawan on Mar 24, 2017
Dear sir/madam

I used my pnb atm as on 21/03/2017 an amount of 10000 rupees in the morning time 10:03 am and transaction has declined but 10000 rupees debited form my account and not refund me till today.

Plz check it and refund my 10000 rupees.

Bank name - punjab national bank

A/c no. 0612006900706355
A/c type nre saving account
Ifs code punb0061200...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — PNB employee not helping

 Umashankar1986 on Mar 23, 2017
Dear Sir,
My self umashankar tiwari my account in your PNB nonapar branch in Deoria District.
Sir few days ago I went in your bank my Debit card was expired so i was fill the form and ask astt.manager about Debit card but he send me for bank manager .
Bank manager give me sms alert form .
I asked him alredy i was fill 3 times the same also Aadhar no given 3 time.
THE BRANC MANAGER SAID THAT HE HAVE LESS THAN EMPLOYEE SO HE CAN'T DO TIMELY.
Sir I ask you that why I bear problem many time already I told him that I leave in delhi so i can't meet every time.
Complaint comments  Read comments Complaint category Banks

Punjab National Bank — Rude behaviour of cashier in bank

 9418355404 on Mar 22, 2017
It is inform to u that cashier of pnb bank jassur himachal pradesh is not eligible for his post he is not efficient in his work .He behaved very rudely with me when I gone to him to submit cash by mistake I had taken a 2000rs note something is written on in that note I havent seen it, but when I gave cash to him for deposit he scold me loudly in the public and told me illetrate person, he also told me that he will tear a note he told me to not give back a note .I am really very upset with the behaviour bank employee .please look at the matter otherwise ill go to consumer court.....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Aadhar not update by bank 3 times

 Umashankar1986 on Mar 22, 2017
Dear Sir,
Myself umashankar tiwari having account in PNB nonapar branch District -Deoria UP.-274701.
I was summit my adhar card pan card also 3 times but bank not update the same.
Also my Debit card expire so i was call customer care and went bank dated 15-3-17 and submit my document and also went next date for know update but till time as it is
Also manage told that he have less than employee so work not do properly.
I want to know that why we bear this problem.

Umashankar Tiwari
8460914020
u.tiwari1986@gmail.com...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Netbanking service

 deepak31cse on Mar 21, 2017
Hi, While using neft service of the pnb netbanking I am not getting the otp on my registered no.Earlier I used to get the otp not at that instant but after few minutes later.I have talked to customer care regarding the same they told me its a network problem when i said that i didn't face any problem while using other's bank netbanking services then they told me to contact my native branch(Bairagi gaya, Bihar).I have called several times @ 06312421063 but there is always busy line message.Currently I am working as central govt employee in Kochi.Ps look into the matter and do the needful.thanks in...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Withdrawal refused at branch/Staff misbehave

 Kumud_Sharma on Mar 21, 2017
Regarding our account at PNB, Madhuban Delhi branch. I have gone to withdraw money on 18th Mar 2017 for Rs 49, 000. But CRE# 4 staff Mrs Ranjita denied to pay any cash despite of continuous request from account holder and branch manager itself. Prior to this we had withdrawn money on 9th Mar as well with no issues. Since there is a family emergency and we wanted to have the money immediately, we requested to the branch manager and he also put a note to pay the money.

However, Mrs Ranjita continuously denied to pay the money which is beyond understanding. She was only mentioning that...
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Credit card compliant

 visakh sankar on Mar 21, 2017
DEAR SIR / MADAM
I have open a new account in Punjab national bank alappuzha branch Kerala on 27/01/2017 & i am also applied for a credit card at the same time and i am complete my phone verification 03/03/2017 then your executive told me get my credit card with in 15 days now its complete 18 days i don't get the card till now and I am already compliant 2 time at creditcardpnb@pnb.co.in i don't get the replay till now what i do...
Complaint comments  Read comments [3]Complaint category Credit Cards

Punjab National Bank [PNB] — Debit card

 Sonu Seth on Mar 20, 2017
My s/b A/c no.is 0005000100251703. My debit card is not working while, i am making my online payment. I haved tried in many sites. Today is also talked with one of your customer executive, but he also was unble solve my complaint. But while using in ATM and on petrol pump it is working well. So i request you to solve my problem as soon as possible....
Complaint comments  Read comments [1]Complaint category Internet Services

Punjab National Bank [PNB] — Non operation of cash counters till 11 am

 VIKASH DOKANIA on Mar 20, 2017
I am a customer of pnb Munger branch having 2 current accounts and 3 saving accounts. I am sorry to say that the service at Pnb is very poor. Till 11 am cash counter's does not starts working. No one seems to take responsibility of this. It is regular problem with this bank. Staffs are less is the answer what we get. Are customers responsible for that....
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Transfer through atm card failed but account debited.

 Jitendrasingh01476 on Mar 19, 2017
Sir
I have transferred Rs 5000 through ATM machine of Pnb situated at bhadwasiya jodhpur on 19.02.2017 from my bank of Maharashtra ATM card to an Pnb account but amount has not been credited to Pnb account however my BOM account has been debited.
I have asked to my bank branch but they replied that same will resolved by Pnb as Pnb ATM machine was used.

Jitendra singh
My account no. 60026845410
Bank bank of Maharashtra
Branch pasta jodhpur
Beneficiary ac no. 0115000200451120
Mobile no. 9521713252...
Complaint comments  Read comments [2]Complaint category Business & Finances

Punjab National Bank [PNB] — Extra debit

 devv28 on Mar 19, 2017
Dear sir
Acc no 4907000100057869 (Kusume lata)
In this account extra debit aroud one lakh during 2013 to 2015.
Exp - on dtd 29/07/13 we have withdrawl 25000 through atm but in this account debit 50, 000 when atm limit is 25000 only and many more defult on many transaction. I have complaint to bank manager, customer care and ccso but nobody responsible revert. Please suggest me that what should i do and where should i go.

Regards
Manish dev singh
9582800865...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — Not credited amount in my account

 reenapandey83 on Mar 18, 2017
Sir/madam,
I am account holder of your reputed bank since long time. I wish to draw your attention that my salary amount which was issued by bihar education department on mar 04 vide letter no 1095 dt 04 mar 2017 but the same has not been credited in my account no 0043000100413642, ifsc code punb0149400. However, i approached your bank representative but he did not take action till date. Hence, you are requested to instruct your bank manager to credit the same as soon as possible. My contact no 8227058508....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money has debited in my a/c but not received money through atm on date -07/03/2017

 charu saini on Mar 18, 2017
I have registered a complaint on 07/03/2017 as when I tried to withdraw money from PNB branch was not dispersed from ATM but Rs.10000 was deducted from my account at that time. I registered a complaint with no. A047317235 and 7 days time was given to me but till now I have no get any feedback from your customer care team. So I request you to please look into the matter urgently as I required the money.
Phone. 9690079520
Pnb branch niranjanpur(laksar) haridwar...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Harassment Done by Bank Manager, No Action taken at any level by Bank

 CA HARSH JAIN on Mar 17, 2017
Ref : SB Account No. 0280000302226931

I just wanted to add myself as Nominee to my Fathers Account and Fixed Deposits who is in a very critical condition and is unable to even sign the application.

The first day when I went to the Bank Manager, he asked me to bring someone elderly although I am 36 years old.

The next day when I took someone alongwith me to talk to him, he said give me an application and then I will send someone for verification.

The other day when I went to submit the application he said, bring it with thump impression...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Refund not received from amazon [Resolved]

 kapilmalik1983 on Mar 16, 2017
Hi PNB Bank,

Amazon has initiated a refund of rs.6, 999/- on Dec 28, 2016 for my
order number [removed] to my PNB account number
[removed] and provided a reference number for refund as
[removed].
It has been 3 months and I have not received the refund. I have been
following up with Amazon customer care and PNB customer care regularly
from last 3 months, but I am not getting any satisfactory response and
not even getting my refund. I have been told to file charge dispute as
transaction not processed, but customer care is not...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Refund of money is not done

 karishma1992 on Mar 16, 2017
I have done a online transaction last of December of 2500rs The rupees got deducted from my bank account but not come in my online transaction wallet. I waited from some days then logged a compliant in pnb on 9 jan. Their executive said to wait for 45 days and the money will be refunded. I taken follow up till 45 days but nothing happened.
After that i marked too many mails to escalation matrix of pnb, but none of them is responding. They are saying that my transaction is successful. How can it be successful if i had nit received the money till now, even i asked for the artifacts if the money...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money has debited in my A/C but not received money through ATM on date-014/03/2017

 Shahruk Khan on Mar 15, 2017
I have registered a complaint on 14/03/2017 as when I tried to withdraw money from PNB branch ATM B-1750 KHASRA NO. 338-339 NORTH DELHI money was not dispensed from ATM machine but RS 10000 was deducted from my account at that time I registered a complaint with no A047785471 and 7 days time was given to me but till now I have not got any feedback from your customer care team. So I request you to please look into the matter urgently as I require the money
SHAHRUKH KHAN
Phone -981184667
Acc no. 6443000100050104
Pnb Branch GARHMUKTESHWAR (HAPUR)...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money debited

 sonu singh gulia on Mar 15, 2017
I have done a transaction on 12 Jan 2017 but got failed and money got debited so on same day registered complain with Pnb ang got ticket no M083318152 and those people said maximum 45 working days enough to resolve. But still they are unable and asking more days. Such a useless banking team. Such people of their money get debited they will get back soon. Bank people want over time money and if they get late they will go on strike such useless people...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — No refund yet

 Shavy Mehta on Mar 11, 2017
The complaint is all about the online transaction done on ist march at 3:00 pm while applying for passport online. The payment has been deducted (1500inr) from my a/c no: 4942001500217135 but not received by other side after waiting for 10 days approx i am filing a complaint. I am really facing difficulty. Please provide better services and refund money as soon as possible.
Thank you.
Name: sham sunder...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — PNB Call

 arif maqbool bhat on Mar 10, 2017
Respected Sir, on 09.03.2017 one phone call (from No. 918051443511): at 3.49 came to my wife whose account in PNB Branch, Amira Kadal, Lal Chowk, Srinagar, Kashmir in which he asked for Debit Card continuation, but during talking suddenly he started using topmost slang words to my wife.

In this connection kindly register my complaint and take stern action against the person and oblige....
Complaint comments  Read comments [2]Complaint category Unsolicited Phone Calls

Recently Discussed

(4 minutes ago)
IGNOU
Marks of BPCE-021 not updated.
(40 minutes ago)
Tata Sky
Dth account inactive for 4 days even after recharge
(44 minutes ago)
Vodafone Postpaid
Deactivation
(50 minutes ago)
Aqua Care Insurance
Service and product
(54 minutes ago)
NPCI
Aadhar Inactive in NPCI

Featured Complaints

www.bdomains.com