Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 4%
Submit a Complaint
2562
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
866
down
369
up
352
down
225
up
352
down
225


Customer satisfaction rating
4%
Complaints
2562
Pending
0
Resolved
96
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (421)

Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [Pnb] — refund not credited to bank account

 arslannn on Apr 20, 2019
Booked a train ticket from Paytm on 30 March of 305rs. but my train got cancelled I requested for refund to Paytm and it get processed by Paytm in to my bank account 2 days before but till now it is not reflected in my account I have complained to customer service many times but they are not solving my problem and only telling about account balance...
Complaint comments  Read comments Complaint category Travel & Vacations

Punjab National Bank [Pnb] — govt subsidy not claiming by bank

 Virendradeshmukh on Apr 20, 2019
I took educational loan in 2010 from Punjab national bank . As per the CSIS scheme by center govt, not receiving my subsidy on loan from[protected] because Bank did not claimed subsidy to my account as these is bank mistake, now they are not helping since 2017 Jan I am asking their help but no response in last 2 yrs ..what I can do . every year subsidy should be claimed by bank Moreover I got response 2 times from Canara bank (this is nodal bank for education loan ) and Ministry of Education where they are they confirm these bank fault . I am attaching both email copy .. please help me...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund from shopclues not credited in bank

 manu152024 on Apr 19, 2019
Recently i received wrong product on ShopClues shopping website ..so i returned it and they refunded me the money into my bank account..they said the money will came to my bank account within 1-4 days but money was still not credited so i called them ShopClues said that money is successfully refunded and they gave me a proof which contains transactions id no. so i called pnb bank about this but they are not providing me any resolution on this .below i am attaching a proof of refund...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — fraud transaction

 kkrsaini on Apr 18, 2019
मेरे नाम हरदीप सिंह है मेरे खाता नंबर [protected] है मेरा खाता कुरुक्षेत्र की झांसा रोड शाखा में है
मेरे बैंक खाते मे से फ्रॉड ट्रांसक्शन हुयी है
जो की मेरे द्वारा नहीं की गयी, और ना ही हमे इस ट्रांसक्शन का तुरंत सन्देश मिला, कृपा करके...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — complaint regarding my aadhaar number wrongly linked to unknown account in pnb

 jayshree_shende on Apr 18, 2019
My name is Jayshree Kisanrao Shende. I found that my Aadhaar no. is linked to some unknown account in PNB. As a result, my LPG cylinder subsidy is getting deposited to the said account (the one to which my Aadhaar no is wrongly linked). I never linked my aadhaar no. to any PNB account.
I currently reside in Airoli Navi Mumbai, so in regard to this issue, I visited the nearest branch ( PNB airoli Branch), there I found that the account no to which MyAadhaar no. is wrongly linked is [protected] in the name of Pramila Vamanrao Raut. I still have a concern that how a bank link aadhaar no...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — recharge failed but not amount not refunded [Resolved]

 Ravi28193 on Apr 18, 2019
I recharged my prepaid mobile 2 times ₹399, 399 phone pe on 29/03/2019 and done full payment by phonepe app was failed on 29/03/2019 and now phonepe is saying that refund has been send to bank. But refund was not credit in my account. Refund transaction id - t1903290822415273111242 & arn no -30001090899088089561878
But customer service is saying the issue is bank network and can only check if money came to your account or not.
Same behaviour by branch also.
Don't know what to do
My a/c no. - [protected]
Ifsc / punb0205100...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — complaint regarding refund.

 Kunzang Choskit on Apr 18, 2019
Kunzang choskit account holder of your bank. Recently i ordered some products from nykaa for rs. 1533/- and i cancelled that order. And from nykaa it is saying that they have refunded on 12th april but here is no credit showing in my account and it is not credited in my account no. [protected] it's been 8 or 9 days. And they also gave some transitional id-[protected] regarding my order and told me to confirm with the bank.
So please help me in this situation.

Thank you so much....
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [Pnb] — upi payment revert not received from last 12-13 days.

 dugarvirus on Apr 15, 2019
On 31/03/19 i tried paying to myntra from my upi for purchasing but the amount was debtied, upi transaction was still pending amd i could not complete the purchase. On 4/04/19 the upi transaction popped up as approved but i received. Feedback. From myntra that they havent received the payment. Nor do pnb executives issue a charge back. Not received refund. Please help. As. Sson as possible. I am stuck in middle. Of both the parties and the amount of ₹1348 is not yet received. Neither pnb nor myntra accepts to refund the money. Where is my money gone??

Also when i try to mail pnb...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [Pnb] — I did not received refund pnb delay

 Deep Mani on Apr 15, 2019
I have order asus zenfone pro max1 from flipkart 27 march 2019, but due to some reason order got canceled, they say seller has initiated the refund of 4949, it should be credited by 9 april, today is 15 april i shill not received money, i contacted flipkart coustmer care and they are saying contact pnb coustmer care or raise dispute chargeback form at branch with transaction id [protected] and authorization code uni000. They are saying raise dispute with i'd and code at branch grivence cell. But when i contacted the bank they say they don't know nothing about this. Could u help me somehow...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — transaction was failed but money not refunded yet

 Ruby Singh. on Apr 13, 2019
On 9 april 2019 i was transferring an amount from my pnb account to paytm bank account through mobikwik but transaction was unsuccessful. For that i contacted mobikwik and they told me they have already innitiated the amount to my bank but i haven't received yet
And for that i talked to customer care they ask mei to sent email regarding issue. I did sent email stating all my details with rrn in it but there is no reply from other side yet....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — didn't get my refund from amazon pay

 Ankush Xingh on Apr 12, 2019
Its been more than 17 days but till now i didn't got my refund. Amazon customer care agent is was saying that they have initiated the refund on 28 march 2019 itself. If it is not reflecting in your account, so you can contact your bank (Pnb) regarding the issue, they have also given an reference number :[protected] and asked me to fill charge dispute form if the pnb costumer care is unable yo track the reference number.

But the customer care is not helping me with that. They are saying they have not the authority to do anything. They can only check my account balance. They are...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — refund amount is not reflecting in account even after successfully placed from myntra

 Ayushi Tripathi on Apr 11, 2019
I had requested a refund from myntra to my bank account. After myntra initiated and transferred the sum in my account it isn't reflecting in the account. I contacted myntra customer care for the same.
They also gave me transaction id and asked me to contact bank. I'm not able to contact bank. Yet the money has not been received in my pnb bank account.
Kindly help me with that...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — atm cash is not received

 Harsh Sp on Apr 9, 2019
Dear mam/sir
I was withdrawal my cash from punjab national atm then suddenlly cash is not received but cash debited my account. That day i complainted. But 1-4-2019 from9-4-2019. Now your service is not provided till 9-4-2019. Please provided immigatelly my cash. Its my humble request to you.
Customer no - aiz015812 inr mrs ruby gupta w/o munish gupta...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund money not credited in bank

 Satinder Sandhu on Apr 8, 2019
Transaction id is[protected] dtd.03/04/2019. Amt. Rs.1698.
Transaction id is[protected] dtd 03/04/2019. Amt. Rs.1999.
I have not received these above mentioned in my saving bank account.
Account holder name is satinder sandhu
Account no is [protected].
Amazon care told me the details.. That they had credited the amount in my pnb bank.
But it does not show in my account....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — cash not dispense and it,s request not resolve

 Akash Chuhan on Apr 8, 2019
Respected sir,

My pre-generated compaint/request no. Is:- m[protected] is created on 3 jan_2019
On 27th of december 2019 i will try to widthrawn rs.500 (Five hundred) rupees from sbi atm, then cash is also deducted from my own account number [protected], but cash is not dispense by that atm.

For solution of above issue i called to pnb customer_care executive and share above problem. Then he say "your deducted balance is credit in your own account as soon as possible. Or but deducted amount is not credit till today from requesting day of this issue.
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — no reflection of the refund initiated by amazon [Resolved]

 Ujjwal Nanda on Apr 5, 2019
My name is ujjwal nanda and i had ordered samsung galaxy m20 (3+32 gb) of rs. 10990 (Product name) in amazon on 25 march, 2019 and after 29 march, 2019 i returned this order due to personal reason. And on 31 march, 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
Thanks you sir...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — punjab national bank charge dispute

 uzma vaseem on Apr 5, 2019
I purchased nature sure™ agnimantha weight loss formula for men and women – 1 pack (60 capsules) ₹1608 from amazon on 30.03.19 and done full payment by debit card but order was cancelled on same day 30.03.19 and now amazon is saying that refund has been sent to your bank so contact customer service and file charge dispute. They had given to me reference number 190849 but customer service is saying that they can file nothing file charge dispute and can only check if money came to your account.
Now don't know what to do....
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [Pnb] — account link, aadhar card and mobile number

 Hi! Pais paisa Hi! Paisa Paisa on Apr 5, 2019
सरी मान जी,
निवेदन है कि मैं आप के पीएनबी बैंक में कई बार जाकर मेरा आधार कार्ड और मोबाईल नंबर अकाउंट से जोड़ने का निवेदन किया लेकिन आप बैंक मुलज्मो ने अभी तक कुछ नहीं किया। इस की वजह से हम बहुत परेशानी उठानी पड़ती है, और अब हम मानसिक...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund back from amazon of online perched but not credited my account

 Gagan Gahlot on Apr 5, 2019
I am gagan kumar gahlot. I had perched samsung galaxy m 10 (2gb rom) at 30 march by amazon. I had cancel it. But refund is not credited in my account. I had payment by pnb ruppay debit card which is last with 2572 which amount is 7990 ruppes. The reference number for the transaction is[protected] which is provided by amazon. My email is [email protected]
Please help me....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund back from amazon but not credited my account

 Gagan Gahlot on Apr 5, 2019
Hi, this is gagan kumar gahlot. I had perched a product from amazon which is samsung galaxy m10 (2gb ram). I had cancel it but refund is not return which is 7990 indian rupees. It is debited from pnb ruppay debit card who's is end to 3572. The authorization code (Refund reference number) for the transaction is[protected].
My email address is [email protected] And my contact number is [protected].
Please help me about this problem...
Complaint comments  Read comments Complaint category Banks

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