Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 1%
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1567
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
355
down
136


Customer satisfaction rating
1%
Complaints
1567
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (171)

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Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [PNB] — Erroneous debit-harassment

 Pandit Shivprasad Pathak on May 26, 2017
Our account was debited twice by rs 4600 on 23 mar 2107. We made the complaint same date. Bank told us that it will be resolved by 45 days. But after 45 when we called they said that complaint was wrongly put twice so it was closed without resolution. They want time of one more week. After one week they said 48 hrs and then again 3 more days, every time they are not ready to share any complaint details. Customer service executive talking with us rudely. Their team leader nilesh jaiswal made false promise. We as senior citizen don't expect this. It is total harassment, we are disturbed....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Personal loan

 MukeshDevkumar1991 on May 25, 2017
Respected Sir,
I lives in Gurgaon, mere sath fraud hua hai. abhi maine personal loan apply kiya tha. Ek person tha jisse meri bat ho rahi thi pichle 3-4 days se. he assured me that wo mujhe loan pnb se karwa dega. uska mail id hai (uwais1987.pnbloan@gmail.com) contact number hai.9718770455, 9565297283.
Isne loan karane k liye mere se pahle 3000/- rupaye liye fir 20-05-2017 ko call aya ki apka loan sanction ho gaya hai. credit me apki file hai aur guranter chahiye, maine unhe guranter v diye. but usne kaha ki ye guranter hamare yaha nahi chalega, ap ek kam karo 1000/- rs. ke stamp...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank [PNB] — Forgot user id & password

 salim28 on May 25, 2017
My name is mohd. Salim. I have account with pnb, gumti no5 kanpur
My a/c no. Is 0269000109129751.

I forget my user id & passward of mobile banking. My mobile no. Is
9389345486 & email id is mohdsalimm28@gmail.com my area pin code is
208019.

Please provide me my login id and passward as soon as possible. I am suffer
With my mobile banking.

Regards

Mohd. Salim...
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Cannot clear claim amount

 Sonamya96073071 on May 25, 2017
PNB saidpur branch are not clear the claim of my father it have no nomination and u make succession certificate for it made me fool from January manager and employee are corrupt I complained on PM website but that is also waste they transferred it to circle office they also not listen up I can't understand I have all necessary documents so my it take 6 months to clear now I know PNB is fully corrupt always says incomplete document or today we are busy come tomorrow plz help me...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Unauthorised debit from saving account

 Jyoti Syal on May 25, 2017
From my saving account number 0720000100192651 rs.3440- was debited aa on 01/05/2017 without my consent through pay u money online.

Bank name : punjab national bank jalandhar

Merchant namr : sachin agarwal huf

Mobile no. : 98201- 48801

I. P. Address : 202.63.103.40

Tran sanction id : 150056985

Pay u id: 6124501888

Date : 01/05/2017 11:14:55...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Submission of form 15h

 Bhairav Gupta on May 24, 2017
I visited your PNB Branch Shahganj Agra 3 times but I remain unable to submit form 15h reason told by branch manager that our branch Computer not accepting your form because you are senior citizen and your limit is 350000 rupees the command is not given by ower senior officers you should complaint then so I request you
to make necessary commands for your computer system so that they may accept my form 15h in time v.
Vijitendra Kumar Gupta...
Complaint comments  Read comments Complaint category Tax Services

Punjab National Bank [PNB] — Illegal withdrawal from my PNB Account

 AshiGpt on May 25, 2017
On 2nd. May 2017 while I was at my residence I received three text messages from Punjab National Bank at 08.49 p.m.
These three text messages were regarding withdrawal of money from my salaried account No.3969000400129319 with Punjab National Bank, Branch Modi Steel, Modinagar. The total amount of Rs.25, 000/- was taken out from the above mentioned account in three transactionns 1st for Rs.10, 000, 2 nd. for Rs.10, 000/- & 3rd for Rs.5, 000/-only while my ATM Card issued by the Bank was in my pocket & at that time I was at my residence at Modinagar. As my ATM card was with me and I did not...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Challan transaction failure but amount debited

 purvasmriti on May 22, 2017
Transaction id-138958 amount-700 date time:-05/14/2017 08:51:27 transaction status-failure but amount of 700 has been debited and i have to pay same amount by next transaction so it became double charge to me i am a poor student please refund my amount its mine humble request for your kind action it's imposible to attach phograph becouse it is not uploded on site due to a different formet yet all the details on it are provided by me that's are discribed on it...
Complaint comments  Read comments Complaint category Universities

Punjab National Bank [PNB] — Refund issue

 vpal807@gmail.com on May 21, 2017
Hi
i had purchesd a sennheiser cx 180 earphones of rupees 819 from Amazon on 12/04/17 and due to some issue i return it on 24/04/17.And refund of 819 has been processed successfully on 2017-05-05 The amount should reflect in my account by 12/05/2017. And now today is 21 may 2017 i have not got my refund in my PNB bank a/c yet.
They give me the Authorization Code (Refund Reference Number) for the transaction is 265282859325

jb maine PNJAB NATIONAL BANK customer care pe phone kya to bolte h "charge dispute jse koi cheej nhi hote or na he hum refund reference no ko track...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Wrong deposit

 Ch Ratan on May 19, 2017
Sir
I'm ch.dani rathnakar from Hyderabad.
I mistakenly deposit in wrong account number plz freeze that amount sir.
And re transfer to me.
My Acount number-50100007498050.
My mobile-9290188020.

Wrong deposited in this person account.
Person name-sandeep Kumar Mishra.
Acount no-6922000100110303.
Lalkuan branch.
Nainital.

He is not lifting phone iam calling to him plz do favour....
Complaint comments  Read comments Complaint category Utility Services

Punjab National Bank [PNB] — Debited amount from my account through debit card

 kjangid on May 19, 2017
I made a transaction of Rs. 5130/- through Debit card to purchase from Satya Prakash Jewellers, Kota. But due to network problem it was not completed, so he made void transaction for the same. But amount Rs. 5130/- deducted from my account.

I complained about the same at the ATM customer relationship centre on May 1, 2017. The complaint number is M095192367.

Kindly take it urgently and try to recover my money....
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Account related

 deepak93290 on May 18, 2017
Sir i m also submitted application form for salary account but now bank open saving account after long communication and now pnb care refused for resolution account no 1453000101213687 pnb dhandhari kalan ludhiana branch. Please investigate and verified by my application form or company stamp at form . Sir i request to you please investigate and help me regarding above said subject

regards...

Deepak singh
cell no 7307555736...
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Refund by amazon not credited into my account

 zeeshan0031 on May 18, 2017
Sir,
I got similar complaint as above, despite repetitive calls to pnb's customer exe and visiting the branch they are not listening to the grievances, saying that there is nothing as "charge dispute".
Whereas amazon is saying that the amount is sent into my account by 05/05/2017 for rs1049.

Order#405-7598464-8317957.
The authorization code (Refund reference number) for the transaction is 265252035691.

Pl let me know if any more detail is required

Name - zeeshan ahmad
+919540888864...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money detection

 Virat kashyap on May 17, 2017
Hi,
I am virat I had opnen account in PNB Branch Sadar bazaar ambala cantt., haryana. My account no. Is 0014001500014822. On 15th of February bank had detected 61000 rs. From my account without giving any details. I have gone my times in the pnb branch regarding this issue but neither they solve my problem nor they are giving any details. They are just saying that it happens with many customers and the process is going On.

I requested to you please solve my problem as soon as problem and return my money.

Regards
Virat...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Pnb debit card not working for online payment

 Pushwant Kaur on May 15, 2017
I forwarded a complaint last month also. But same problem is prevailing. Debitcard is not working for on line payment. For how much time i would have to wait? My a/c no. Is 0151000100337690 it is working on atm machine& posmachine. Kindly resolve the issue and revert to me last complaint was on april 24. By mannan afridi from customer care centre. Please help....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Customer care refuse to search by reference id [Resolved]

 Kuldeep1996 on May 15, 2017
I order one plus 3T from Amazon.in.My Amazon.in Order # 407-8192928-8807502 will not receive by me. So, Amazon make refund​ of ₹29999 in my debit card end with 9202. The refund is processed on 04- may 2017 but till now 15- may 2017 the amount is not reflected in my bank account of pnb. Account no. 7876001500001371.
The mail from Amazon is this-

This mail is about the refund of the order # 407-8192928-8807502.

In order to help you, I checked and found that refund of Rs.29999.00 has been issued on Thursday 4 May 2017 8:41 PM (IST).

Since you’ve...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Charged more money then confirmation amount

 Mukul Khatter on May 13, 2017
Res sir/mam

On 13-05-2017 i booked ticket from irctc website for amount of rs 5245 +108 (Convenience charges)=rs 5353. Otp i received for rs 5353 but after deduction i received a message from bank that amount of rs 5507 has been deducted from your account, now they didn't give me proper information about what charges they levied. Now what can i do against these charges....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — No TDS Certificate issued by Branch from F.Y 2011-12 to F.Y 2014-15 for Amount rs. 26,248/- [Resolved]

 Rajeshlakhawar on May 12, 2017
I have deposited in fd account in pnb, lakhawar branch, jehanabad (Bihar), fd no. Is da 688 and sb a/c no. 242100010007074, name of account is rajendra singh yadav.
Sir i have already send the letter to circle office and zonal office dated 29th march 2016 and till date my issue is not resolved and i did not get tds certificate. I have visited to the branch many times for the issue but branch manager has failed to resolve my issue. This issue is pending from july 2014, i faced many problem and got financial loss due to due date of return of this period is expired.

So kindly...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Swipe card machine fault

 sunitha sai kalyaan on May 11, 2017
I am Sunitha Suresh writing on behalf of Sai Kalyaan Creations, Mylapore, Chennai.My TID No is RA011897
The Swiping Card Machine installed by ITSL at my premises has been having technical problems. Repeated calls to the person-in-charge Mr Uma Shanker, Marketing and his technicians have not been attended to in the past two weeks. This has resulted in a huge loss of business. This kind of irresponsible behaviour will cause a bad reputation tonot only ITSL but Punjab National Bank also
I got in touch with the customer care division of ITSL and registered a complaint - complaint number...
Complaint comments  Read comments Complaint category Business & Finances

Punjab National Bank [PNB] — Regarding forgery against issuing a/c payee cheque in favour of sbi life insurance co. Of rs. 27, 093/-

 brijeshkumar1410 on May 11, 2017
In reference to subjected noted above I would like to inform you that I have a S.B. A/c No, 2534001100000367 in the name of Ratnesh in your E.K. Road, Meerut Branch and I issued an account payee cheque bearing no. 669879 of Rs. 27, 093 dt 12.10.2016 in favor of S.B.I. Life Insurance Co., but this cheque has been credited in the PNB a/c No. 9890000100044153 of Mohd Iqbal S/o Ali Mohd in place of SBI Life Insurance Co. by your Bank on dt 17.10.2016 by forgery. I have already intimated the matter through mail to ‘bo2534@pnb.co.in’ and copy to ‘bo9890@pnb.co.in” and I have also contacted to...
Complaint comments  Read comments Complaint category Banks

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