Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 3%
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2213
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Customer satisfaction rating
3%
Complaints
2213
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [PNB] — my rd fraud case by created by banda main branch manager u.p ((mohit chaudhry))

 Akash Omer on Sep 19, 2018
Sir mera ac banda pnb main branch me hai mere is branch me 10a/c chal rahe hain aaj tak kabhi fraud nhi hua but ek new manager ((MOHIT CHAUDHARY)) ke aane se pure bank me ghaple chalu ho gaye hain mera r.d ac ×××××××[protected] hai isme inhone 22671 ka gaban kiya aur bahut hi rude behaviour kiya hai badtmizi bhi ki hai kya koi apne 15years old coustmer ke saath aisa kar sakta hai aur ye bhi kaha hai ki aapko jo dikhaye pade kar lo 15 a/c band karne ki dhamki bhi di hai kaha li 15 a/c close karne se mughe koi fark nahi padta agar aapme jyda pressure dala to main aaple pure a/c band kar dunga...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — refund for my product has not been credited.

 202086 RA1411020010220 on Sep 18, 2018
Amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference# 458007.

But customer service is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch also.

Don't know what to do. I am waiting for refund for more than a week....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Punjab National Bank [PNB] — about not getting the refund

 Viky juyal on Sep 18, 2018
I ve not get the refund of rs 190 till now after 10 days of initiation. Amazon cust. Cr. Said that it will reflect after 5 days but 10 days has passed and it has not shown. They say to file a charge reciept in bank but bank says there is no such process and referl code is useless. And problem is on their side. So giive me my money as soon as possible....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — money refund pnb

 M S Goel on Sep 17, 2018
Hello sir,
Money debited from the account but the transaction failed. So i did it again but the same happened. The amount of 1631/- was debited twice from my account but transaction was failed both the times. Kindly please refund the amount as early as possible. Details are mentioned below please find
Account holder name : mathala sai goel
Account number : [protected]
Ifcs code : punb0083500
Branch : rajahmundry
Transaction detail :ecom[protected] irctc
Ecom[protected] irctc
Amount to be refunded : 1631/- + 1631/- = 3262/-
...
Complaint comments  Read comments Complaint category Banks

PNB MetLife — insurance policy no. 22243861

 hrmody on Sep 16, 2018
At the time of taking policy, pnb metlife advisor/agent told me that this is one time payment policy. I already informed that i am on age of 60 n not able to make premium every year. He cheated me. Now pnb metlife forcing me to make payment otherwise policy is lapsed.

I do not know 70-80% insurance taken by all insurance co. Like this except lic. All insurance co. Advisors/agents make people fool. As documents are in english, people are not able to understand co's features. There is no control of government.

Kindly do the needful....
Complaint comments  Read comments Complaint category Insurance

PNB — regarding my ppf amount transfer

 Tomar Shiv on Sep 14, 2018
Dear sir / madam,

I had requested the bank to please transfer my ppf amount with interest to my savings a/c of pnb bank vapi (Gujarat). My ppf a/c started from[protected] and maintained to[protected]. My ppf and savings a/c detail as given below and also attached scan copy of both a/c passbook.

1) ppf a/c detail.
A/c no - 006900ppf[protected],
Name - shiv pratap singh tomer,
Branch – pnb bank, civil lines,
Bulandshahar, u. P.

2) savings a/c detail.
A/c no - 390300 [protected],
Name – shiv pratap singh...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — refund is not reflecting in my pnb account

 Sheetab Kaushal on Sep 13, 2018
I purchased honor 7x from amazon on 04/09/2018 and canceled it aftrr one hour. It was purchased for 14999/-.Amazon has initiated the refund. But it does not reflect in my account about 7 days. They have given me refund reference no 286404 and told me about charge dispute but customer care and brancj of bank is there is no such thing. Pnb is offering no helpful service. There staff is very rude. And they are not giving their services properly. Please help me. I will be very thankful to u....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — account activation online

 gagag on Sep 12, 2018
I have been locked out of my online account and been trying to activate for last few months without any success. Every time i go to the branch there is no electricity so i am told it cannot be activated. The electricity goes off in ranikhet every single day. Sometimes for over 24 hours at a stretch. Surely there is some other way to activate the account. Besides this i am unable to use my card for on line payment because every time the otp comes too late to use it or does not come at all. Account number [protected]. Please help, i am at my wits end.
Gail williamson...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — laps in interest against scss

 Sbs Rawat on Sep 10, 2018
I am senior citizen saving account holder in pnb kakrola mor new delhi. My a/c was transferred from army post office in dec 2017. I was paid interest up to oct2017 by post office and there after by pnb. However interest of one quarter (Oct to dec 17) is not paid to me. The bank statement reflects that the same has been paid but not credited to my a/c.
The bank manager is not co-operating at all despite my request to go through the matter but all in vain. He is compelling me to lodge a registered complaint. I have recorded his furious arguments in my mobile. My details are as.
Name...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — debit card is not delivered on registered address

 SNEH SAGAR on Sep 10, 2018
Most humbly and respectfully I want to say that my debit card is not deliver on the given address. I also contact to the post office but he is not responding any conclusion. Then finally I go to home branch but he told me that you contact to customer care to solve your problem recently i called customer care but he also told me that I am helpless I can't help you. You contact to branch manager. Then I lastly harassed and complain to you please solve my problem immidiately. I am very thankful to you. :)...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Punjab National Bank [PNB] — complain about unfair charge & misbehave..

 Akki67812 on Sep 10, 2018
Dear sir,
I have would like to say that my current account in your bank branch balotra. My cheque lost in bank by mistake of bank staff.. Soo me write letter to bank stop that cheque of payment.. Than bank taken unfair charge on my account 118+118 twice charged in my account. Sooo i complain on bank mananger but bank manager not corporate with customer they misbehave with customer alway.. I wanna strickly action about that otherwise me complain on consumer court...
Acc no - [protected]
Name - akshay product
Balotra branch (Rajasthan)...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Punjab National Bank [PNB] — nomination in locker

 NavneetAgarwal78 on Sep 7, 2018
My mother smt vijay lakshmi w/o late vijay kumar agarwal r/o 114/3 j. K. Colony, jajmau, kanpur 208010 holds an locker in pnb branch chakeri, kanpur with branch code 2863. Locker has no nomination.
Now the situation is that my mother is hospitalised in icu with a critical condition on oxygen and is not in a condition to move to bank in person. Now we are requesting branch manger to accommodate us and do the needful they can send a person to bank for verification but they are rigid and saying that holder has to come in person only. Now in taking patient to bank if any thing happen than who...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — money not refunded net banking

 tpcranji on Sep 7, 2018
On 1/9/2018 i had booked a round trip flight ticket pune-cok-pune from happy easy go an amount of rs 35690/- was debited from my account pnb neither ticket was provided nor refund was given to me its been 7 days i have been following up with my bank pnb as well as happy easy go but both are playing cat and mouse games it totally unethical my money should be refunded back to me pls revert back on tpcranji@gmail.com...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — money deducted twice in card payment

 ritika0607 on Sep 6, 2018
I purchased some items amounting to rs.529 from needs 24 departmental store, sec-110 ats one hamlet, noida on 30th august 06:21 pm.. I did card payment but my card was declined once so i had to pay again but the money was deducted twice from my account and when contacted tge store they said they had received it only once and my money must be stuck in gateway somewhere. So please refund me my money...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [PNB] — amount debited but not successfully transferred

 rakeshfb4 on Sep 5, 2018
On 7th july 2018, i transferred rs 15, 000 from my punjab national bank account (A/c no. [protected]) to mukesh kumar sharma's punjab national bank account (A/c no. [protected]) from punjab national bank's atm located at new arya nagar ghaziabad up at 4:27 p. M. But unfortunately transfer didn't completed successfully and amount deducted. After that i complained about that to bank, they told me that they will do something and money will be refunded within 7 days but i didn't get my money back. Then again i tried many times but bank doesn't response me. They only says that they will refund....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — refund from online purchase on amazon.in

 Karanroks on Sep 5, 2018
I bought a mobile mi a2 and returned it they initiated the refund on 19/08/2018 but i didn't get refund in my account amazon customer service say to file a charge dispute form but pnb coustmer service say that there is not any this type of form so what can i do amazon given me reference no regarding to the refund[protected] there is no way to solve this...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Punjab National Bank [PNB] — deposit machine not working

 Omkar Chib on Sep 4, 2018
Dear team,

As you know pnb is oldest bank in our town,
But its atm and deposit machine working is too worst. All the people faces lots of problems here. Always cash out of order show in atm machine. But mostly problem in deposit machine, it would never working.
If you people cant give services to us then why should plotted deposit machine here.
Please look into this and resolve our problem asap...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — refund from online purchase from amazon.in

 Saqib qureshi on Sep 4, 2018
I purchased vcare hair shampoo ₹1068 from amazon.in order id #[protected] on 20/08/2018 and done full payment by debit card but order was cancelled on 21/08/2018 by seller end and now amazon is saying that refund has been send to bank. So contact customer service and file charge dispute they had given me a no. Refund reference code #182151

But customer service (Punjab national bank) is saying they can file nothing like charge dispute and can only check if money came to your account or not.
Same behaviour by branch (Pnb) also.
Don't know what to do...
Complaint comments  Read comments Complaint category Banks

PNB Oriental Royal Mediclaim Policy — premium amount quoted towards renewal of my existing policy

 subiroy on Sep 4, 2018
I am a senior citizen (64yrs) and had bought a pnb oriental royal mediclaim policy last year. For a rs 400000/- floater policy covering me and my wife
(61yrs) i had paid rs 6070/- as premium. However this year for the same policy
I am asked to pay up rs 17584/- as premium. I have not made any claim so far from this policy. I find the demand too steep, almost three times more than last year. Kindly clarify.
Thank you

Subir roy
Policy no 272900/48/2018/16530...
Complaint comments  Read comments Complaint category Health & Life Insurance

Punjab National Bank [PNB] — transaction timed out but money got deducted from my account

 Giri inchu on Sep 3, 2018
On 30/08/2018 around 4:30pm i tried withdrawing 10000 rupees cash from the pnb atm located at 138, mc road mandya transaction got timed out but later 10000 got deducted from my icici bank account.

I contacted pnb bank and gave complaint letter to look into the issue. The amount is not yet revered and credited back to my account.

Debit card number:[protected]...
Complaint comments  Read comments Complaint category Banks

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Punjab National Bank [PNB]
refund for my product has not been credited.
5 days ago
Punjab National Bank [PNB]
complain about unfair charge & misbehave..
5 days ago
Punjab National Bank [PNB]
money deducted twice in card payment
8 days ago
Punjab National Bank [PNB]
nomination in locker

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