Punjab National Bank [PNB] Complaints & Reviews

I am writing to formally lodge a complaint regarding an interaction I had with one of your employees who contacted me from the phone number[protected] in relation to Complaint No. CNWB[protected] from the PBN Centralised Grievance Team.

During the call, the employee displayed a highly unprofessional attitude. Her tone was discourteous, and she provided misleading information that did not align with the facts of my case. Despite...

My account is blocked from last couple of weeks. whenever i try to make transaction it says your account is blocked visit your bank. and when i visit the bank they repeats the same thing come after 3 to 4 days. it causing me immense inconvenience as many work are stuck with this bank issue. i want my to be unblocked so that i can do my day to day work...

I, Sujoy Chaudhury, holding an account with PNB, had met the BM yesterday [ 19th Aug] to inquire whether the branch could assist in the change of mobile number associated with the AADHAR of Sima Das [an account holder for over 4 decades with PNB and a senior citizen] . The BM [she] informed that they could; however, Sima Das would have to visit the bank physically. I requested whether the service could be provided at her residence, as she...

I am writing on behalf of My Grandmother Smt. Rampati she visited to your bank Branch - Jalalpur (PUNB0220300) to withdraw money from her savings account, Bank officials told her to update KYC then she will be able to withdraw her money, she gets agree with that but later the officials said we cannot do KYC you have to close this account.
She said okay then transfer the amount to my another bank account which is another bank (Bank...

Sir, My name is Ritu Gupta
My Two amount of Rs. 359 and Rs.296 is not refunded in my bank account linked with my UP ID .Flipkart says that My amount Rs.359 is refunded to my link account refund reference number[protected] on 09th June 2025 at 06:53 PM and Rs.296 was refunded vide refund reference number[protected] on 29 April 2025 at 02:34 PM.But till now I have not received my replacement refund and not reflected to my link account...

When I try to use mobile banking or internet banking for online transaction, it says "You have 1InformationMessageTransaction with reference id ********41 failed during processing, due to Account Blocked/Frozen". Due to this, I couldn't use my PNB account for my daily transactions.
I am away from my home branch address and I couldn't visit my home branch in the next few months. But I need to use it urgently as...

I have done a cash withdrawal on 10th January 2025 around 9:30am from ICICI Bank ATM for 5000rs from my PNB debit card. However, cash did not came out from ATM and my account has been debited.

I have raised the complain for the same in 13th Jan with complain no. I[protected]. And till today when I have followed up with customer service they are saying complain is under progress.
It been almost a month and no update as...

Hello sir
मेरा नाम मौ आरिश हे मेरे account से SMS चार्ज काटा गया है मै PNB branch मे गया तो वो लोग बोलते है SMS alert बन्द करने से आपका debit card सब कुछ बन्द हो जायेगा ओर बन्द करने से मना कर दिया गया मुझे...

We, in the process of availing homeloan came in contact with Mr Pankaj Nigam from PNB Housing Finance who was our agent to assist during the formalities. He pushed us to take insurance while opting for Home loan and mentioned that we can get it cancelled after the loan is disbursed. He meticulously planned everything and did not let us cancel in the first 15 days. He called us 50 times to make us recall an email that we had sent for cancellation...

My name is Soumik Misra and I had ordered " JGD 5 Pin Mini USB Cable (35 CM) USB 2.0 Type A to Mini B Cable " of Rs. 149 in Amazon on 29th August and I cancelled this order due to personal reason on same day. And on 29th August Amazon initiated the amount to my bank but I still didn't get the money. Amazon sent this refund reference number
'[protected]' and told me to fill charge dispute form but Punjab National Bank doesn't have...

PNB issued me fast tag, but sometimes fast tag not works at toll plaza and that time toll plaza staff scan the fast tag and charge amount. Message of amount deducted also received me on my mobile. But now Bank is deducting RS 2570 and saying it is not deducted. I have no toll wise details of due amount.

Please provide me toll wise details and also inform how it is possible that huge amount cannot deducted while without paying toll fee no body can cross the toll.

My vehicle number is RJ01CC3067.

My fast tag account has been debit freeze by bank and my fast tag is showing hot listed. I am unable to travel by my car due to this hot listing.

Please make my fast tag account unfreeze.

REFUND REQUEST LETTER
TO
THE MANAGER
PUNJAB NATIONAL BANK
SUNDER NAGAR BRANCH
LUDHIANA
Dear: SIR
SUB: A.T.M REFUND REQUEST
My Name is Aakash sharma s/o:Surinder sharma, My account is in Indian Bank branch Bhoura a/c no: [protected] ATM CARD NO:[protected], I have withdrawal from P.N.B Branch Sunder Nagar ATM ID :N9445000 on 18/05/2024 at 16:20 PM
I withdrawal Rs. 6000 but the money went back into the machine, The money has not been returned to my account yet. I have also given you my bank statement, please check it. It's been too long time, please refund my money, I make hands with you. Contactno:[protected], [protected]
Thanking you.
Yours faithfully
Signature Aakash sharma

Amazon has to sent me a refund of Rs 299.00. They said the have already processed the amount on[protected]. When I talked to the PNB agent, I was told that no such amount was received and asked me to launch a charge dispute form. Therefore please help me. The reference number is[protected].

Dear Team
My Name is Santosh Nayak, I had a Irda code under pnb metlife insurance Company in 2005, Which is expired but still it is not remove from irda portal . Due to this issue I am facing so many Problem for getting any new opportunities. Kindly Remove as soon as possible.
PAN Number - AEUPN1602B
License Number - 2180299
Agency Code[protected]

Respected Dear Sir/Madam

I want to tell you that I had paid off the loan of both the buses in 2013. I also have its NOC and the slip of the money I had deposited. Have made guarantee in cibil on my personal pan card from 2013 to 2024. Why are you doing this otherwise I am telling you the truth. Then I will have to immediately take recourse to the law. I used to respect Punjab National Bank. I respect. I used to respect everything from CIBIL department to RBI. I respect. I want justice. I want justice. I was a partner of this form and had a PAN card in the name of the partner of this form and in this form In this, my CIBIL has been spoiled by making me a guarantee. Now, after 12 years, why am I being avenged for what? I have every kind of evidence. There is evidence of one thing or another. I paid off the loan by selling everything I owned. I used to respect Punjab National Bank. Respect!.Give me justice. Remove this CIBIL from my PAN card. Remove CIBIL of buses from my PAN card. Remove CIBIL of PAN card from me. Remove the CIBIL of buses from me. What do I want to prove by making a guarantee when the entire loan was paid? Now after 12 years why am I being harassed? I don't want to take recourse to the law otherwise I will take recourse to the law. To this day I am devastated. I sold everything and paid off your Punjab National Bank loan in full. Why are I being harassed now? Why am I being harassed? RBI itself says this when you repay the bank loan. Be sure to immediately take NOC from the bank so that you always have proof with you. If the bank has given NOC, then the loan to the bank has been repaid, it has been repaid immediately. This is the biggest proof. Why are you bothering me? Why are they punishing me after 12 years? I paid the debt truthfully. Sold everything and paid off your debt. They are being punished for this. I beg you. You please correct the CIBIL of the buses with my personal PAN card.When I have paid off the entire loan then why are you making me a guarantee for the settlement on my personal PAN card? When I was a partner and when I had paid off the entire loan then what did you do after 12 years? You are punishing me. I have every kind of evidence. There is proof of every NOC. I will again take recourse to law under compulsion. I beg you. Please correct my cibil. Please correct my CIBIL. You will be greatly appreciated.

Firm Name Brazen Beldric travelling Agency partner Sayyed abbad Ali and Sayyed Asif Ali
A/C number 407000jk30100811
[protected] brazen.[protected]@gmail.com

I am writing to report a distressing incident involving fraudulent activities carried out under the guise of offering employment opportunities with Jio Reliance. This fraudulent scheme has not only resulted in financial loss for me but has also subjected me to coercion and threats.
On 24 feb 2024, I received a text message purportedly from Jio Reliance offering me a job opportunity. Eager for employment, I followed the instructions...

Bank manager of pnb bhusawar is not creating limit after being requested again and again... his behaviour is rude

Hi
I'm facing account freeze and EMI transfer issues at PNB Sipri Bazar Jhansi from the USA. I deposited the home EMI on time in account but it is moved lien balance and not deducted EMI. Despite my brother's visit, it's unresolved. Urgently need your assistance to rectify this situation.
Thanks
Vivek

Sub: COMPLAINT FOR DECEIVING CUSTOMER TO INVEST IN SCHEME WHERE MONEY CAN ONLY BE WITHDRAWN AFTER DEATH OF CUSTOMER.

Sir/Madam

1. This is to inform you that, I am an old customer of Punjab National Bank and have a Saving Account and Locker with your bank for the last 20years and more.

2. I say that on 26/11/2022 I approached your Bank in order to add a saving amount or make a rightful investment of Rs.500, 000/-(Five Lakhs) in your account. It is to further inform you that I was guided by one of your staff namely Mrs. Shikha and Mr. Resham Patel for the same.

3. I say that it was clearly informed to the staff that the amount of Rupees Five Lakhs is to be saved or invested in the Bank, were in the amount can be withdrawn at any given time or a loan could be given on the said amount.

4. It is to inform you that the office staff members mentioned above, suggested me to create a PNB MetLife insurance Immediate Annuity Plan-117N095V07 which, would give me a return of Rs. 31, 561/- (Thirty one thousand Five Hundred and Sixty one Rupees) Annually and assured me that the amount could be withdrawn. It is to further inform you that it was falsely informed to me by your staff that once I invest in the given insurance, I would be able to withdraw the amount after a year and would get higher returns after 5years on investing in MetLife insurance.

5. It is to inform you that being an Old Customer with Punjab National Bank and trusting the Bank, I invested In MetLife insurance, which would allow me to withdraw the amount after a year or at least take a loan on the said amount.

6. It is to inform you that I would be turning 60years of age, and have health issues such as Rheumatoid Arthritis, Osteoporosis, Diabetes and unknown Joint issues for which I am in serious need of money for my health Checkup further my daughter is getting married in the year 2024 for which a reasonable amount would be needed.

7. I say that upon visiting the PNB branch on 24/11/2023 to withdraw the amount of 5Lakhs which has been invested by me, I was told by the staff members that I am unable to withdraw the amount and would only be able to withdraw the amount after my death, wherein the nominee namely Mr.Eufemiano Francisco Barreto, who is my husband of 65years of age would be able to withdraw the money.

8. I say that I am traumatized by the professionalism of PNB staff as they have miss guided and deceived me in investing a huge amount of my saving into an insurance where I am unable to withdraw my money nor take a loan on the said amount.

9. I say that I was asked to visit the bank multiple times since November in order to withdraw my money. I further say that I have not received any clarity on the amount invested and was ignored completely by the staff Mrs. Shikha and Mrs Resham Patel.

10. I say that upon visiting the bank multiple times for a month I was recently told that I cannot withdraw the amount nor can take a loan on the invested amount.

11. I say that I have been deceived by the staff of Punjab National Bank and I am now unable to withdraw my money when I need it the most.

12. I say that I write this Complaint to you in order to let PNB allow me to withdraw the amount of Rs.500, 000/- invested in the bank or transfer the amount to a fixed deposit on my name.

Thank you

Mr. Rosy Barreto

Dear team

We deposited wrong account with amount 432892.but now customer don't want to give us money back.please do the needful