Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 3%
Submit a Complaint
2344
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
812
down
347
up
329
down
212
up
329
down
212


Customer satisfaction rating
3%
Complaints
2344
Pending
0
Resolved
75
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (363)

Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [Pnb] — cheque bouncing

 Varinder Chugh on Dec 14, 2018
Respected Sir
I have an Account with your esteemed bank Punjab National Bank Sector-13, Urban Estate, Karnal
I issued a cheque no-355734 of Rs-21848/- dated 19/11/2018 from my account Number-[protected] in the name of MEENUCHUGH/VARINDERCHUGH joint OD account in favor of IFFCO TOKYO GENERAL INSURANCE COMPANY of my car.
Very Next day I got a SMS for bounce of cheque, to know the reason I called your toll free no. from my registered mobile no-[protected].This can be checked from recording of your toll free number and they insured me that there is no bouncing .Just to confirm...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — money deducted from account but money not received from atm

 Paritosh007 on Dec 13, 2018
On 11/12/2018 in Bank of India ATM(Sarvoday Nagar) my account got debited by 500 while the ATM didnt give any cash and ATM receipt read "UNABLE TO DISPENSE CASH" but the money still got deducted from my account.
Transcation Number[protected]
Account Number - [protected]
ATM RECEIPT IS ALSO ATTACHED BELOW
I want my refund to be credited in my account....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund issue "amazon.in"

 Aashu022 on Dec 13, 2018
I cancelled my order on 10th-dec-2018 (Around 01:00 am) which i booked on amazon.in on 9th-dec-2018 (Order id #[protected] of amount 9008 inr rupees and on the same day i got a mail from amazon customer care about the confirmation of refund but till yet amount is not credited in my account even after three days of that confirmation.

So here i want to ask that where is my refunded amount. Before i lodging complains on consumer forum i talked to both customer services but my issues are not resolved yet....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — refund of 1299

 Ashiqk01 on Dec 12, 2018
I purchased item a blanket from amazon but i didn't get it so i got refund msg from amazon but didn't get it to my account i went to urgent branch but they didn't solve my problem so i complain it pls it been a 1 month almost and frustrated because of my money please solve it as soon as possible
Refund of rs 1299.00
Ref#[protected]
Pls help me out...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [Pnb] — premium term & maturity term duration same - two policies

 Prasad Burra on Dec 12, 2018
Hello: i took 2 policies - premium 30k and 50k annual. The agent mentioned 5 years premium and 10 year maturation and the returns will be doubled (Near) after the maturation.

After 3 years of investing i realized that my policies are for 10 years and maturation is for 10 years and the returns are less than my total investment.
30x10 = 3 lakhs. The sum assured after 10 years is 2.92lakhs with some dividends which are not promised.

I wrote to grievance cell. Ms nidhi tuli, senior executive. Instead of helping or resolving she is indifferent.
By policies...
Complaint comments  Read comments Complaint category Insurance

Punjab National Bank [Pnb] — payment is not transfer

 Ankit Kumar Dixit on Dec 12, 2018
Sir, my account is in amazon from 864 rupee date - 07/12/2018 transfer has been done that has not been able to reach into the bank. Amazon gives 5 working days time to proceed but after check the balance. I found transaction is not done. The pnb account no.-[protected]. The transaction number 531325. Sir, please help me to resolved my problem.
Thank you!...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [Pnb] — payment not credited my account

 Sankar0023 on Dec 11, 2018
1499.amazone se cradite hona tha amazone bol rah hai paisa aapke account pe de diya hu par mere account pe nhi aad hua hai AC NO [protected] FCSC CODE PUNB0610600 JO KI 14 NOV KO ORDER KIYA THA 2 DECEMBER KO RETURN KAR DIYA HU PAR MERE ACCOUNT PE NHI AYA HAI Your return for Amazon order[protected] transition NO[protected] MOBILE NO [protected] PLZ HELP AS SOON AS POSSIBLE...
Complaint comments  Read comments [1]Complaint category Online Shopping

Punjab National Bank [Pnb] — problem regarding interest on fixed deposit.

 Madhvi Bali on Dec 11, 2018
M a senior citizen retired semi govt employee of jammu. M unable to renew my fixed deposit bond in ur bank and m not getting me interest for two months. M not getting any pension from my deptt. So m depend on my fixed deposit bond's interest for the month expenses, m not getting my two months interest, m wandering from one branch to another branch of pnb. This is disgusted, what is my fault for this irresponsible behavior of ur bank....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — cash not received but debit my amount

 shannu 95 on Dec 11, 2018
From,
Gowri
Pnb bank customer,

To
The management,
Pnb bank,

Respected sir/madam,

Sub: cash not received but debit my account

I am united bank of india used in atm but not insufficient fund that bank but my account debit in rs.2, 500. I am complaint but not response please immediate return credit from my amount
I have immediately my amount
Account no:[protected]
Branch: r s puram
Thanking you

Your's faithfully...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [Pnb] — income tax refund issue not processed by punjab national bank

 ashu123mae on Dec 9, 2018
I have successfully filed & submitted itr v for assessment year 2018-19.
The income tax refund of rs. 7020 for assessment year 2018-19 is not processed by punjab national bank till date.

On repetitive follow up and wait for almost 6 months the punjab national bank janipur patna bihar, there is no resolution till date. Request to take immediate action on this.

Name : mahesh kumar gupta
Account no : [protected]
Pan no. Acnpg7564n
Mobile no : [protected]

Regards,
Mahesh gupta...
Complaint comments  Read comments Complaint category Tax Services

Punjab National Bank [Pnb] — punjab national bank [pnb] non-withdrawal of rs. 300/- from pnb atm and amount debited from my account

 Sangavi Jegan on Dec 8, 2018
Respected sir,
Yesterday 07.12.2018 at 6:53p. M hrs. I have visited punjab national bank atm to withdraw an amount of rs. 300/- through my hdfc atm card. It is surprised that no amount has been withdraw from this atm but i have received a message on my mobile that rs. 300/- debited from my obc saving account number i[protected].

Sir, after ten minutes i visited another atm i. E. Citi bank atm, where i success to withdraw rs. 300/-.

It is humbly requested to you to please refund my debited amount of rs. 300/- which i have not received from pnb atm.
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [Pnb] — health cover under pnb metlife

 Jogender1154 on Dec 7, 2018
Dear sir
In march 2018 mr summit dutta agent pnb metlife insurance sale us policy with full family health cover and a large no others benefits.
But when my wife under treatment i call pnb metlife help line no they said you have not such type health cover and she told me that she will verify about this family health cover with mr summit dutta and call u back.
But didn't give me any information about this.
And no response for my call.
They are fraud.
And when i said to stop policy for some time they promise me to stop payment but they still make payment...
Complaint comments  Read comments Complaint category Insurance

Punjab National Bank [Pnb] — non updating the personal record

 Preeti Garg on Dec 7, 2018
Dear sir / madam,
I have raised the following (Trailing) a request to pnb team for updating my personal record six months before & reminded them in the month of nov, but no action has been taken and blocked the mail id for not receiving the mail.

Please help me in the same.

Regards
Ajai

Dear sir / madam,

Myself ajai kumar garg in the age of 66 years old, having saving bank account with no. [protected], at modipuram meerut branch.

Presently i’m residing with my son at bhiwadi - rajasthan and have...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — illegal atm withdrawal

 Nawalkishore sharma on Dec 7, 2018
I had collected a new atm from pmb and rest my pin on 12 dec 2018. After some time all my balance was withdrawn. I have not done any traction.

I am sure that everything would have captured in cctv footage.

I tried complaining in pnb but they have refused to take any complaints. They could have immediately checked the cctv footage as i was in the bank itself. But they denied and asked me to report compliant in police.

Details of my account and atm branch are as below.

Atm: pnb, brach silvassa, u. T of dadra nage haveli opp hdfc bank, near...
Complaint comments  Read comments [3]Complaint category Banks

Punjab National Bank [Pnb] — money is not withdraw but minus from account

 Gravsh on Dec 5, 2018
Transection ID - S43076769
Money withdrwal date-5 /12/2018
Time-. 15:37
Money is minus from acount but not withdrwal
Union bank card
Union bank acount number-[protected]
Plz check the status and action on my complain
My money isreturn as soon as possible return in to my acount plz check my status and take a proper action its to concentrate on my...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — bribe, misbehave, misconduct

 Dheeraj Singh Parihar on Dec 5, 2018
Respected sir,

Pnb circle offices, kanpur,

Complaint againest - bighapur branch manager (Unnao)

My name is dheeraj singh s/o bharat singh, living adress-vill jhagerpur, post bara dist unaao.

I got education loan in 2008 for higher study which was for 3 year course. Loan account number-058900jb00000129, branch name – bighapur branch (Unaao). Due to bad circumstances we were not able to repay complete loan amount and we paid more than 3 lakhs till date anyhow. We don’t have good situation to repay full amount now.

I...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank [Pnb] — atm transaction failure, money deducted

 @jaimatadee on Dec 4, 2018
Dear Sir/Madam,

I am a saving account holder in your bank's Deehghat branch, bearing account no. [protected]. On 15/11/2018 at 16:43:52 I was trying to withdraw money of Rs.10000 from HDFC ATM at Naibazar having ATM code no...No cash came out of the ATM after going through all necessary options.

However, immediately I received a sms regarding the debit/deduction from my account . I waited for sometime to see if the amount got reversed back to my account, but no sms was received. I again and again checked about the transactions, but there was no reversal.
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — customer complaint toll free no.18001802222

 thakur nayak on Dec 4, 2018
The customer care officials at the above no. Failed to respond to my complaint that why my pension for the month of nov-2018 not yet credited to my pension a/c. [protected] at phulbani branch (D. No.4795) odisha. I talked to arti, jyoti and vikash. Arti coldn`t reply then jyoti came in and she, too, couldn`t reply. Vikash disconnected the line. Thay told to visit to branch for redressal. I have submitted life certificate on 09/11/2018. The branch didn`t enter it on hrms and the pension held up. The branch officials don`t know how to enter the life cerftificate in hrms and the pension for the...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — pension for the month of november 2018 not yet credited to my a/c. no.0847000200280382

 thakur nayak on Dec 4, 2018
My above pension a/c. Is at b/o. Phulbani (D. No.4795). I have visited the branch on 02/11/2018 to submit the life certificate, but the branch i/c. And the only second man were on field tour. On 09/11/2018 i had submitted the life certificate. The branch forgot to enter the life certificate in hrms within 30/11/2018 as a result my monthly pension for no-2018 had been withheld. On 01/12/2018 i found the said pension had not been credited to my said a/c. The branch official doesn`t know how to enter the life certificate in hrms. I request a friend from sikar district to enter my life certificate in...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [Pnb] — question on my gender

 Seniorcitizen29 on Dec 2, 2018
I am 70 years old senior citizen. When i called pnb customer care to activate my new debit card, customer care agents raise the question on my gender. According to them i sound like a man not woman, so that they can't help me. Help me understand how can someone question me on my gender? This is really disturbing. How can someone verify over the phone that other person is male or female. To prove me that i am a female they asked me to visit nearest branch. I will definitely visit the branch to close all my and family accounts....
Complaint comments  Read comments Complaint category Banks

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