Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 2%
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1683
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
418
down
164


Customer satisfaction rating
2%
Complaints
1683
Pending
0
Resolved
26
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Punjab National Bank [PNB] related photos (198)

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Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank [PNB] — regarding loan queries

 Itech Info on Sep 25, 2017
Hello Sir,

I am vp from morbi. I have taken loan from PNB, Zanana Hospital Road, 363641 - Morvi.

Now, the manger of branch is changed here and I have taken loan via other manager. For further procedure of loan I need to contact with that previous one manager not this new one. I have continue the further procedure with new manager. Now need to talk previous one maager because first previous one manager of branch is knowing the loan procedure and all and we are also all procedure of loan is done under that manager guidance.

but, New Manager is not providing...
Complaint comments  Read comments Complaint category Loans

Punjab National Bank [PNB] — deduction of amount 697.38 without any explanation

 singhamitch on Sep 20, 2017
On september 18th, 2017, i received a text stating my account had been debited with rs. 697.38 on 18-09-2017, 11:28:45 and i did not receive any text prior to that or after that explaining why the amount was deducted. The same day i visited the pnb branch (Located at singhdwar, haridwar, uttarakhand) where i had opened my account under the student scheme and there i wasn't given any reason as they said they had contacted their seniors regarding this problem as every student from university, gurukul kangri university, who had opened an account in pnb was facing this same problem, and it would take...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — did not deposit my money

 Avnishs713 on Sep 20, 2017
Sir
I am the residence of kidwai nagar and in kidwai nagar pnb branch a cashier whose surname tiwari age near about 50+ did not deposit my money although the counter was free and he ordered me to deposit money by machine instead of depositing my money. And he knew very well that machine was not working properly. After so much time i could deposit but did not get receipt i didn't know whether money was actually deposited or not. I told my problem and he argued me and said to write application for that. He could simply deposit my money and after launch he was eating apple instead of depositing...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — cash not received from atm amount debited

 Faheem Ahmad (Malik) on Sep 20, 2017
Hi sir,

I have visited atm on 13/08/2017 located at ashram chowk. I have entered amount 10, 000 for withdrawn. I don't received any amount but i got message on my mobile that 10, 000 is withdrawn from my account. I am attaching snapshot with this mail. Please go through below details and revert my amount in my account as soon as possible.

Message:
Ac xxxxxxxx00126430 debited with rs.10000.00, 13-08-2017 17:13:57 thru atm. Free txn on oth bank atm-5 (Incl max 3 in metro) in sb a/c only. Aval bal rs.45000.77 cr. Helpline 18001802222.

Net banking...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — batmeji se baat ki

 Rajan Mehra Journalist on Sep 20, 2017
विषय .पी.एन.बी.बेंक माता रानी चौक .लुधियाना पंजाब ...
मे रेखा रानी मेरा अकाउंट न.3462000102113614 है .
आज जब मे बेंक गई तो बेंक मुलजिम संजीव सूद नामक के अधिकारी ने मूज्से बत्मीजी से वात की जब मेने बेंक अधिकारी से अपने A/c.मे बेलेन्स और न्यू ATM CARD के...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — misbehaviour of pnb employee

 jarun1964 on Sep 16, 2017
Punjab National Bank [PNB] — misbehaviour of employees
Dated Sept.16, 2017
Mr. Abhinav Rai working in Punjab National Bank, Wazirpur Branch, Ashok Vihar, Delhi is very rude. He didn't even know how to talk with youngers and elders too. He is pathetic. He work according to his mood. I am facing great problem from last two months in completing my passbook.I requested him.He totally refused and misbehaved me very badly. I am totally exhausted.Please take the necessary action regarding this matter.Not only me but others are also facing difficulty in completing the passbook. My saving...
Complaint comments  Read comments [3]Complaint category Banks

Punjab National Bank [PNB] — refund of rs. 599/ from amazon not credited in my account in pnb

 sanjeebkar on Sep 15, 2017
I have ordered a lehenga on 13 aug, and paid 599 from pnb debit card. But dut to poor quality and running short it was refunded, after received the material, amazon wrote to me : your refund of rs.599 has been processed successfully on 2017-08-24. The amount should reflect in your account by 2017-08-31.

The authorization code (Refund reference number) for the transaction is 265577371921.

Till date it not credited to my account in pnb. Please resolve....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Punjab National Bank [PNB] — refund not yet received

 jaskirat97 on Sep 15, 2017
I ordered one plus five phone from Amazon two times !st time it was cancelled but the payment was debited from account.It received to Amazon .Amazon is saying they have returned the money but its not showing in my account, they have also given refrence no-265604096386 and I received a message on 25th august that the return has been initiated of Rs 38, 099. I have been calling to customer care but no proper response is given to me. please see through this matter or else i will be going to the court...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — money debited from my account in spite of failure of transaction

 Sambhu_Nath_Ghosh on Sep 14, 2017
I would like to inform that on 13-09-2017 while filling up of form for all india institute of medical sciences pg courses md/ms/mch/dm/mds for jan 2018 session rs.1002.5/- has been debited from my account which is in pnb, garia branch, in spite of the fact that 'the transaction failed'. I will be highly obliged if you kindly look into the matter and do the needful to refund my money....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — fraud of rs. 14,998.00

 SHRINIBAS CHANDRA on Sep 13, 2017
Dear Sir,

Date of Incident :-05/09/2017
Ph. No. of Hacker :-91 9695094874

Description :-I had recd. a call from an unknown person, he introduced him self as Bank vigilance manager. He told me that i have the problem in my account and asked me for debit card no. and cvv code etc. I told him my debit card no. and expiry date only. Then he tried many times to debit my account and unfortunately i told him the OTP as thinking of him a bank manager, then the hacker withdrew Rs. 14998 from my account. This all transactions done on 05/09/2017.
In this regard...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Punjab National Bank [PNB] — credit

 Avneet Gupta on Sep 13, 2017
Hello,

Your refund of rs.5998 has been processed successfully on 2017-08-24. The amount should reflect in your account by 2017-08-31.

The authorization code (Refund reference number) for the transaction is 560724.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [PNB] — altered withdraw

 saraswathi t on Sep 13, 2017
Complaint stating that on 27/07/17 at 10.30 hrs, shirram insurance agent come avadi to collected cheques behalf shirram insurance for life insurance and base on that provide personal loan accordingly. Cheque no 886180 for 20, 000 and 886181 for 11, 000 a sum total 31000 withdraw in pallikkaranai branch on 31/07/2017 and 07/08/2017 and mentioned cheque's are altered. Therefore amount was debited in my account....
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — 32 yrs saving accounts closed without any information

 sunil pitar on Sep 12, 2017
Res sir,
I would like to mention here that i have opened the saving accounts in year 1983 in pnb nehru ground faridabad and since then i was operating my account. I came to know on 23rd sep that my accounts has been close reason being that for last two month it is showing negtive balance, how a bank can close a account without the intimation to the customer, the reason being that my 3 cheq were dishonored in the prv month and balance has gone negative (Rs 1500 appx) before doing this action they should have call me or send a letter to my address or e-mail me, where as last transaction was...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — charge dispute

 parmindersinghk1 on Sep 11, 2017
I had ordered a my protein from amazon.in with order #402-6802228-9365116 on 24-aug-2017 which i successfully canceled on 24-aug-2017 and since i had paid by debit card, the amount was supposed to be credited in my bank account which did not happen till date. I contacted the amazon team which replied me back with a reference number stating that they successfully initiated the refund process on 24th itself and its up to the bank to credit the same in my account in time which can take 5-6 business days but since it has been longer than that i called my bank with the reference number that my merchant...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [PNB] — non receipt of payment from online purchase

 Ritu Kant Vaish on Sep 11, 2017
My account in ur branch a/c no is 0167000301075880. On 17-08-2017 i made a payment of 5529 rs & on 21-08-2017 i made a payment of 1064 rs to amazon.& due to few items were defected i returned it back to amazon.& they initiated me amount of rs.4444 against a xolo mobile on 25-08-2017 & against maybelline they initiated amount of 824rs on same 25-08-2017. They have given me reference nos regarding that which are 265589350055 for 4444 rs & 265600500290 for 824 rs. But till now after 25th aug (The date when they initiated my amt) i haven't recd my amount in my bank account. My debit card no is 6070936088188286....
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — never received refund from online purchase

 Azadazad on Sep 11, 2017
I purchased product of 2158 inr. From amazon paid 929rs from pay balance and remaining amount of 1229rs with my pnb debit card, and later i returned the product due to unsatisfactory result. On 25 august 2017 the refund was initiated and i got the amount of 929rs which i paid through pay balance on the same day of initiation, but i didn't get remaining amount which i paid through pnb debit card, it's been 18 days now. I complained about the refund to amazon and they said they have sent the refund to the bank and provided me a "refund reference no. - 265609357971" to contact customer service and...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — unauthorised withdrawal from atm

 Grv MN Baghel on Sep 10, 2017
Hi sir,

I am very disappointed when i got informed that two atm withdrawal has been taken place from my atm of rs. 10, 000/- dated 03.08.2017 each without informing me. I already file many complaints. But no response from your side. Passbook shows sbi atm withdrwal okhla what does it means please let me know??
Please take early action & get back to us. Please note the details as fellow:

Name mahesh
Acc no. 4209000100042686
House no. 62/a-1, railway colony tughlakabad, new delhi
Mob. 9999280525
Mob. 9968323336
Complaint no....
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — coin not accepted

 Manish kumar. on Sep 9, 2017
Sir. Bank coin kyon jama nahi karti hai. Kya yah bhartiya currency nahi hai. Jab coin de sakte hai to le kyon nahi sakte. Jab coin se hum ko kuch bhe milta nahi jaha bhi jao note lao to samaan milta hai to aap he bataeya hum log note kaha se laye. Agar bank ham logo ke kuch bhe madat kare to hum log kuch note aur kuch coin chalasakte hai. Bank me agar jama karne jao to bank wala kahta hai weight machine nahi hai is liye jama nahi honge. Par kunch na kunch bahana jaroor karte hai....
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — ppo number 704181700116 pension amount not transfer into bank account.

 Bhavya Nidhi Sharma on Sep 9, 2017
Dear sir/madam

Still pension is not credited into my father's account.

On 25th-aug-2017, pnb vasundhara branch ghaziabad clarify that below mentioned bank account of brij mohan sharma is exists with pnb vasundhara branch ghaziabad and pension should be credited into the same account, also they clarify that this account is transfered from pnb shaibabad branch ghaziabad. They also sent letter to branch manager cppc pnb gurudawara road karol bag new delhi on the same subject to clarify the same.

I also attached the copy of letter sent pnb vasundhara branch...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — debit card not working on online transaction

 2109raj on Sep 8, 2017
I have been complaining about my issue with pnb's complaint and care departments regarding my debit card not working for certain online transactions. Initially they responded and asked for some further details and when i submitted they turned mute. Its been a month now that i have been regularly trying to get something out from them to let me understand the reasons or enable me to do the same but i guess all they are good at is keeping mum and keeping all to themselves. Being a customer i have full right to know what is wrong with card and what can be done....
Complaint comments  Read comments Complaint category Banks

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