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Punjab National Bank [PNB] Complaints & Reviews

www.pnbindia.in

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Updated: Jun 19, 2025

Complaints 4889

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So far, so good. Punjab National Bank [PNB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Punjab National Bank [PNB] will keep up the work and continue to help more customers with their concerns even better 🤝

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ATM cash withdrawal not successful

Not getting the refund money

Amazon initiated Refund but not received

Amazon initiated refund but not received

Refund Application for Flipkart returned order

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ATM fraud and bank did not take attention and action

Transaction refund dispute not processed

Refund not issued despite 8 days having passed from the refund date

Punjab National Bank [PNB] reviews & complaints(4889)

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Sir, My name is Ritu Gupta
My Two amount of Rs. 359 and Rs.296 is not refunded in my bank account linked with my UP ID .Flipkart says that My amount Rs.359 is refunded to my link account refund reference number[protected] on 09th June 2025 at 06:53 PM and Rs.296 was refunded vide refund reference number[protected] on 29 April 2025 at 02:34 PM.But till now I have not received my replacement refund and not reflected to my link account...

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Address: Pukhuria, Bankura, West Bengal, 722160

When I try to use mobile banking or internet banking for online transaction, it says "You have 1InformationMessageTransaction with reference id ********41 failed during processing, due to Account Blocked/Frozen". Due to this, I couldn't use my PNB account for my daily transactions.
I am away from my home branch address and I couldn't visit my home branch in the next few months. But I need to use it urgently as...

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Address: Delhi chandni chowk

I have done a cash withdrawal on 10th January 2025 around 9:30am from ICICI Bank ATM for 5000rs from my PNB debit card. However, cash did not came out from ATM and my account has been debited.

I have raised the complain for the same in 13th Jan with complain no. I[protected]. And till today when I have followed up with customer service they are saying complain is under progress.
It been almost a month and no update as...

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Address: Dadheru kalan 251001

Hello sir
मेरा नाम मौ आरिश हे मेरे account से SMS चार्ज काटा गया है मै PNB branch मे गया तो वो लोग बोलते है SMS alert बन्द करने से आपका debit card सब कुछ बन्द हो जायेगा ओर बन्द करने से मना कर दिया गया मुझे...

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Website: www.pnbmetlife.com

We, in the process of availing homeloan came in contact with Mr Pankaj Nigam from PNB Housing Finance who was our agent to assist during the formalities. He pushed us to take insurance while opting for Home loan and mentioned that we can get it cancelled after the loan is disbursed. He meticulously planned everything and did not let us cancel in the first 15 days. He called us 50 times to make us recall an email that we had sent for cancellation...

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My name is Soumik Misra and I had ordered " JGD 5 Pin Mini USB Cable (35 CM) USB 2.0 Type A to Mini B Cable " of Rs. 149 in Amazon on 29th August and I cancelled this order due to personal reason on same day. And on 29th August Amazon initiated the amount to my bank but I still didn't get the money. Amazon sent this refund reference number
'[protected]' and told me to fill charge dispute form but Punjab National Bank doesn't have...

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Address: Jaipur PNB branch 4087

PNB issued me fast tag, but sometimes fast tag not works at toll plaza and that time toll plaza staff scan the fast tag and charge amount. Message of amount deducted also received me on my mobile. But now Bank is deducting RS 2570 and saying it is not deducted. I have no toll wise details of due amount.

Please provide me toll wise details and also inform how it is possible that huge amount cannot deducted while without paying...

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Address: SUNDER NAGAR BRANCH LUDHIANA

Website: www.consumercomplaints.in

REFUND REQUEST LETTER
TO
THE MANAGER
PUNJAB NATIONAL BANK
SUNDER NAGAR BRANCH
LUDHIANA
Dear: SIR
SUB: A.T.M REFUND REQUEST
My Name is Aakash sharma s/o:Surinder sharma, My account is in Indian Bank branch Bhoura a/c no: [protected] ATM CARD NO:[protected], I have withdrawal from P.N.B Branch Sunder Nagar ATM ID :N9445000 on 18/05/2024 at 16:20 PM
I withdrawal...

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Amazon has to sent me a refund of Rs 299.00. They said the have already processed the amount on[protected]. When I talked to the PNB agent, I was told that no such amount was received and asked me to launch a charge dispute form. Therefore please help me. The reference number is[protected].

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Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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Address: Bhubaneswar, Odisha

Dear Team
My Name is Santosh Nayak, I had a Irda code under pnb metlife insurance Company in 2005, Which is expired but still it is not remove from irda portal . Due to this issue I am facing so many Problem for getting any new opportunities. Kindly Remove as soon as possible.
PAN Number - AEUPN1602B
License Number - 2180299
Agency Code[protected]

Punjab National Bank [PNB] customer support has been notified about the posted complaint.

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P

PNB MetLife India Life Insurance

from Mumbai, Maharashtra

May 30, 2024

Dear Santosh,

We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

Regards,
Team PNB MetLife

P

PNB MetLife India Life Insurance

from Mumbai, Maharashtra

May 30, 2024

Dear Santosh,

We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

Regards,
Team PNB MetLife

P

PNB MetLife India Life Insurance

from Mumbai, Maharashtra

May 30, 2024

Dear Santosh,

We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

Regards,
Team PNB MetLife

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Address: Ramganga vihar opposite sales tax moradabad

Respected Dear Sir/Madam

I want to tell you that I had paid off the loan of both the buses in 2013. I also have its NOC and the slip of the money I had deposited. Have made guarantee in cibil on my personal pan card from 2013 to 2024. Why are you doing this otherwise I am telling you the truth. Then I will have to immediately take recourse to the law. I used to respect Punjab National Bank. I respect. I used to respect everything...

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Address: Ragho majra

I am writing to report a distressing incident involving fraudulent activities carried out under the guise of offering employment opportunities with Jio Reliance. This fraudulent scheme has not only resulted in financial loss for me but has also subjected me to coercion and threats.
On 24 feb 2024, I received a text message purportedly from Jio Reliance offering me a job opportunity. Eager for employment, I followed the instructions...

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Address: Bhusawar

Bank manager of pnb bhusawar is not creating limit after being requested again and again... his behaviour is rude...

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Address: Punjab national bank Sipri bazar Jhansi SH 14, Chaman Ganj, Sipri Bazar, Bass, Jhansi, Uttar Pradesh 125042, India

Hi
I'm facing account freeze and EMI transfer issues at PNB Sipri Bazar Jhansi from the USA. I deposited the home EMI on time in account but it is moved lien balance and not deducted EMI. Despite my brother's visit, it's unresolved. Urgently need your assistance to rectify this situation.
Thanks
Vivek...

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Address: Pune Kalyani Nagar

Sub: COMPLAINT FOR DECEIVING CUSTOMER TO INVEST IN SCHEME WHERE MONEY CAN ONLY BE WITHDRAWN AFTER DEATH OF CUSTOMER.

Sir/Madam

1. This is to inform you that, I am an old customer of Punjab National Bank and have a Saving Account and Locker with your bank for the last 20years and more.

2. I say that on 26/11/2022 I approached your Bank in order to add a saving amount or make a rightful investment...

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Dear team

We deposited wrong account with amount 432892.but now customer don't want to give us money back.please do the needful...

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Address: Delhi

Fake transactions in strike off/fraud/cell companies

This is to inform you that the following named persons have made Fake transactions in from strike off/fraud/cell companies in non existing firms.

Bharat traders limited
Indian marketing distribution co ltd
Super products mfg co pvt ltd
Luxmi marketing pvt ltd
Indian commercial pvt ltd

Tejkiran singh passi
S/o...

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Dear sir,
100 rupees transfer PAYTM MOBILE SOLUTIONS. Please help me...

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Address: nehru cross,lucknow

Officer at branch not responding for addition of name in our locker at nehru cross branch...

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Address: VERKA BYPASS, AMRITSAR

Pnb is debiting my account balance without any reason and without my permission, so its my request to stop these debiting the amount from my account otherwise i have to change my bank. I am really fed up of this problem now...

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