Punjab National Bank [PNB] Customer Care
Punjab National Bank
Customer satisfaction rating: 1%
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1385
COMPLAINTS

Punjab National Bank [PNB] Customer Care

Punjab National Bank

Address
7 Bhikhaiji Cama Place
New Delhi
New Delhi District
Delhi
India - 110607

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
240
91


Customer satisfaction rating
1%
Complaints
1385
Pending
0
Resolved
14
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Punjab National Bank [PNB] Customer Care related pictures (140)

Punjab National Bank [PNB] Complaints & Reviews

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Punjab National Bank — Credit Card issue

 percious1122 on Jan 22, 2017
Sir With Due Respect
My Name is Hamed Ali... I have an account in Punjab National Bank, Goalpara, Assam, Branch. Account No is 6032000100063559. and im working govt service... So I have applied credit card in Goalpara Home Branch on 6th January 2017.. But still not upload my request on system... I have many days visited to branch but Branch Manager saying to me we will upload or submit your request today.. but still not uploaded..and ... so kindly do something......
Complaint comments  Read comments Complaint category Credit Cards

Punjab National Bank [PNB] — Unavailability of cash

 Joy Meetei on Jan 22, 2017
It's been days since there is no cash in the atms of Pnb Teerthanker Mahaveer University, Moradabad, Uttar Pradesh. Due to unavailability of cash in the atms students are facing a lot problems. We can't even have money to buy soaps, toothpaste, pen, notebooks, etc. So on the behalf of student body Iam requesting you to look into this matter as soon as posdible.

Thsnks....
Complaint comments  Read comments Complaint category Education

Punjab National Bank [PNB] — Re: Payment failure through Net Banking facility

 naman0204 on Jan 22, 2017
Sir/Ma'am,

I Initiated a payment from my bank account number 4086001300000028 on 19th Jan, 2017 of Rs. 1090/- and the same was not processed properly. Reference number of the bank payment is 83667453.

Unfortunately the said amount of Rs. 1090/- was debited from my bank account. I tried to lodge a complaint in your branch but the personnel over there denied to take any action saying that it is out of his Jurisdiction. Also, I tried to lodge a complaint on your toll-free number but there also the personnel denied to accept the complaint.

In the circumstances,...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Wrongly charged my savings account

 kollata on Jan 22, 2017
My Savings acct no 2523000100294608 with Lansdown Road Branch Punjab National Bank Kolkata.

on 14-1-2017 All on a sudden the amount lying in my account has been wiped off. The statement says that some adjustment of 2014. Result I am loosing m money.

My account was inoperative for quite some time as I was out of India. On return I visited the Lansdown Road Branch and submitted a request form. On the basis of it my account was activated after I remitted the necessary fines.

Five days over and I have not received any response although it was informed that...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Cancellation of fraud account

 amit patial on Jan 20, 2017
Dear sir/ mam,
i want to say that their is fraud he is called with certain number and ask me to snd 1600+5000rs in your bank account has taken my money i apologize for this but sir it is requested that
account name naveen kumar
account no 3663000100138137
sir its a hugh reqest that plz cancel the acc of this fraud .so that he will not make any fraud with others. i will be very thankful to u for this.

your sincerly
amitpatial
9816510717...
Complaint comments  Read comments Complaint category Business & Finances

Punjab National Bank [PNB] — PPf accoun transferred without my concern and any no information provided later.

 srivastavan on Jan 20, 2017
I had ppf with a/c number 018100ppf0000000198 in gonda main branch, this has been moved to mehali balrampur on 26/7/2016 without my concern and I did not get any information for this. Now I am worried about my saving/investment that I did in pnb ppf account. I have to do investment for this running financial year but due to this blunder I am not able to. After so mush hassle I got to know that my ppf account has been transferred to some other branch without asking/informing me. Please do the needful and provide me the new ppf account number with other details asap. And take some action against such...
Complaint comments  Read comments Complaint category Business & Finances

Punjab National Bank [PNB] — Useless employee they have

 Kavita Ativak on Jan 20, 2017
I really feel bad that I have the account in such a ridiculousl bank . ( Chanda Hola branch) the only have useless people who don't have any idea what was there work just picking free salary . I am so fed up with you guys I just want to close my account because I suffer a lot because of you people. Hopeless bank, useless people, disgusting organization of government...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Punjab National Bank [PNB] Deduction on QAB charge

 atul.bhardwaj090 on Jan 20, 2017
Punjab National Bank [PNB] — Deduction on QAB charge

My account no is 4442000100118540,
I have deposited 1200. now balance is 111.63

19/01/2017 SHORTFAL REC- QAB Charges from 01-10-2016 to 31-12 288.00 111.63

19/01/2017 SHORTFAL REC- SMS CHRG FOR:01-10-2016to31-12-2016 17.25 399.63

19/01/2017 SHORTFAL REC- SMS CHRG FOR:01-07-2016to30-09-2016 17.25 416.88

19/01/2017 SHORTFAL REC- QAB Charges from 01-07-2016 to 30-09 288.00 434.13

19/01/2017 SHORTFAL REC- ATM ANNUAL CHARGES...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Transaction not completed but payment debit from bank account

 raghuvinder kumar jha on Jan 20, 2017
Dear sir I done two transactions from my Pnb account date 17/01/2017 but transaction not completed and payment debited from my bank when I saw my bank statement in this show two times 5000 rupees debit from bank their I'd are HPNB5052516935/0083478818 and second is HPNB5052376462/0083471719 but when I ask bill desk they told me that bank confirmation not come so your payment not go after that I done my payment cash so please return my payment in my bank account thanks my phone no is 9899811300
If transaction done in first time I need not to do in second time but both time payment not receive...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Not updated my new address [Resolved]

 Ajaykrr on Jan 19, 2017
I have an account in pnb bank, gandhi nagar branch in patna, Bihar .I have given the document to the bank for updating my new address as( Driving licence) with KYC form too.but after 15 days there is no action is taken by them.
so please do it fastly...its very urgent
name-Ajay kumar
a/c no.-38690*********28
mob. no.-9507973185
date-19-01-2017...
Complaint comments  Read comments [2]Complaint category Banks

Punjab National Bank [PNB] — Cash Not Collected From Atm

 Rohhit Verma on Jan 19, 2017
I Have Used My Atm On 12.12.16 At Indian Bank, Basant Avenue. I Should Not Get Cash In Hands But I Have Recieved The Message Of Cash Withdrawl Of Amount Rs.2000. I Have Talked With Cus Care And Bank Employees As Well But No Solution Is Done From Them. Kindly Resolve My Problem As Soon As Possible. Contact No. - 8146604658, , Bank- Punjab National Bank, Ludhiana, , Account no. - 2057000400005148...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Purchase apple mac remote handfree

 cool niks on Jan 19, 2017
Sir m purchase apple handfree of Rs 2295 from amazon ...but bcoz of some problem the product return and refund initiate by amazon on 11 january bt still amount not reflect in account ...The Authorization Code (Refund Reference Number) for the transaction is 700222253741...sir please help regarding this m not recived the amount also complint at amazon and bnk...
Complaint comments  Read comments Complaint category Online Shopping

Punjab National Bank [PNB] — Regarded to the check clearence [Resolved]

 ermahie on Jan 19, 2017
Hii i am ghulam mohi u din .i am pnb customer. i am submited the check frm pnb sector 62 noida up in january 16 2017.but my check was not clear.i am also contact the branch manger of pnb sector 62 noida, she told me you can wait after 2 to 4 days more.why ia m wait to 4 days more i have to so much much of the finical problem.please immmediately clearence of my check...
Complaint comments  Read comments Complaint category Other

Punjab National Bank [PNB] — Refund not Processed under Refund Reference Number 700911922649

 Shyamanuj Saikia on Jan 18, 2017
I was entitled a refund of Rs 378 from Amazon.in (Refund Reference Number is 700911922649). But the money is not credited yet after 9 days. I contacted Amazon, they said they initiated the refund vide the above mentioned reference number. Then I called PNB Customer Care. Even they didn't help me out. Very highly dissatisfied. I want the bank to initiate my refund at the earliest. A/C no. 3933000100051304. IFSC PUNB0393300...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Money debited but benifaciary neither received nor refunded

 Sanjib Kumar Sarkar on Jan 18, 2017
Airtel digitel Tv recharge for Rs.500 through Paytm on 30th Dec, 2016.Status shown payment failed but my SBA/c No. 0100000228223068 has been debited but not yet refunded/settled. Paytm has been declared that they have not received any fund from Bank.I am advised please contact your Bank.Please be refunded the said amount and credited to my a/c at an early date. Sanjib Kumar Sarkar My Registered Mob.No.9433040954...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — ATM card is blocked

 Hepsi96 on Jan 18, 2017
My ATM card is blocked. I'm unable to withdraw money from any ATM. Eventhough there is enough money in my account, the cheque which was submitted to pay my loan amounts from axis bank has bounced. The ATM pin was not wrongly entered so that the account gets blocked. My complaint is to release my blocked account and let me know the reason for the blockage....
Complaint comments  Read comments Complaint category Credit Cards

Punjab National Bank [PNB] — Payment Related

 Shaukin Ali on Jan 17, 2017
Sir,
my pnb acount is 4854001500015120 branch of shimla byepass road sir mene 1 kist emi jama kari thi lekin wo account se to cut gaye hai lekin kist emi jam nahi hui hai.Aaj hi mene sir ye payment ki hai 1543 ki or iska reference no hain.
Payu/5990156452/0083496188/va...Sir mene ye payent online net banking ke through ki thi please jald hi refund kare.
thanks
from.Shaukin
mob.9760283552...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Extra charge emposed on card swapping

 mkpandey025 on Jan 17, 2017
When I purchased petrol with card swapping I was charged with 10 rupees extra as swapping charge though India government announced free swapping on petrol purchasing. It was deducted 260 rupees instead of 250 rupees.
I also contacted to customer help center but problem not resolved.
As per India government regulations no petrol purchasing charged will be imposed on customer...
Complaint comments  Read comments [1]Complaint category Banks

Punjab National Bank [PNB] — Worst service

 recovereybhandu007 on Jan 17, 2017
I have submitted my KYC documents alongwith ATM CHQ BOOK form but till date i have not receieved the same. Today when i visited your civil line branch regarding the same the branch manager alongwith other staff member start abusing me in front of the public. He uses such bad words and behave rudely. I am very displeased and want to shift my account to other bank because of this incident and also will suggest my family members and friends to shift there account also. A serious action should be taken against the bank manager. My account is 0115000100388924 pnb civil lines branch...
Complaint comments  Read comments Complaint category Banks

Punjab National Bank [PNB] — Customer dealing behavior is not good

 Roshan_10 on Jan 17, 2017
I visited to PNB bank for opening of zero balance account ( branch Jaitpur, badarpur) there was a Lady employee who is responsible for account opening till 12 'O' clock, but she stopped her work at 11:40 even I remind her to open my account you have 20 minutes yet. So she replied me with very bad manner and didn't tell me her name for complain when I asked.
I also informed her I work in out of Delhi and today I have taken leave for my account opening purpose. However she didn't respond me positively and left the bank before time.
I request you to please take a necessary action against...
Complaint comments  Read comments Complaint category Banks

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