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Punjab National Bank [PNB] Complaints & Reviews

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Updated: May 5, 2026
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Punjab National Bank [PNB] reviews & complaints(4898)

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B
bisanikailash
from Mumbai, Maharashtra
May 5, 2026
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Fraud

I am Ajay Kumar Kshatriya and I have an account in PNB Bank Branch Nichibagh Chowk and a/c no. is [protected] . Today from my a/c Rs. 90, 030.00 got debited auto mode via gpay mode without my knowledge and the same has been transferred to UPI ID - [protected]@okaxis vide UTR NO.[protected] . I have reported to my banker customer cell and also report to 1930 and Google. I am attaching bank counter screen for further reference...
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Soumya2481
from Delhi, Delhi
Apr 4, 2026
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Complaint against my Threshold Limit and non updating of my new Address

Dear Sir/Madam,
I had an old account with PNB Branch at overseas Branch, Panchkuiyan Road.My account number is -[protected].I was not doing any online transactions through my savings account because threshold issue and as per Bank officials my threshold issue will be resolved in the new Financial year but till now not resolved now.And second issue was with me that I had submitted my KYC application for change of Address at the...
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I am writing to formally lodge a complaint regarding an interaction I had with one of your employees who contacted me from the phone number[protected] in relation to Complaint No. CNWB[protected] from the PBN Centralised Grievance Team.

During the call, the employee displayed a highly unprofessional attitude. Her tone was discourteous, and she provided misleading information that did not align with the facts of my case. Despite...
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M
manishdubey023
from SAHIBGANJ, Jharkhand
Aug 26, 2025
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To unblock my account

My account is blocked from last couple of weeks. whenever i try to make transaction it says your account is blocked visit your bank. and when i visit the bank they repeats the same thing come after 3 to 4 days. it causing me immense inconvenience as many work are stuck with this bank issue. i want my to be unblocked so that i can do my day to day work...
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S
Sujoy_Chaudhury
from Kolkata, West Bengal
Aug 20, 2025
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Attitude of branch manager - bondel road, gariahat, kolkata branch

Address: Flat 102, 10 Mandeville gardens, Kolkata 19

I, Sujoy Chaudhury, holding an account with PNB, had met the BM yesterday [ 19th Aug] to inquire whether the branch could assist in the change of mobile number associated with the AADHAR of Sima Das [an account holder for over 4 decades with PNB and a senior citizen] . The BM [she] informed that they could; however, Sima Das would have to visit the bank physically. I requested whether the service could be provided at her residence, as she...
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C
Chandan Pande
from Motihari, Bihar
Aug 8, 2025
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To Activate PMJJY scheme without my permission.

Address: Base branch- Nawada Govindganj Areraj ward no-01 Dist- East Champaran Bihar-845411, Culprit name- Premchamdra Prasad, Mob- 7473174202

Respected sir.
I am CHANDAN KUMAR PANDEY customer of Punjab National Bank in Nawada Govindganj (1695). My account number is [protected].
One CSP holder Premchandra Parsad who is operating CSP in ward no-01, Areraj, East Champaran, Bihar. is active PMJJY scheme without my permission and Rs 436 debited from my account on 6th August 2025. He is also taking charge Rs100 for Adhar seeding.
There for I am requesting you...
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D
Deepakgiri24878
Aug 1, 2025
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Subject I'm complaining about pnb service.

Address: Punjab National Bank, Branch Jalalpur IFSC Code PUNB0220300, Saran, Bihar

I am writing on behalf of My Grandmother Smt. Rampati she visited to your bank Branch - Jalalpur (PUNB0220300) to withdraw money from her savings account, Bank officials told her to update KYC then she will be able to withdraw her money, she gets agree with that but later the officials said we cannot do KYC you have to close this account.
She said okay then transfer the amount to my another bank account which is another bank (Bank...
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I
imanjeet.01
from Lakhimpur, Uttar Pradesh
Jul 19, 2025
Jul 19, 2025
This thread was updated on Jul 19, 2025
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Amount refund payment please

Address: Danpur post kasta
Website: Kasta village danpur

Was 18 july 2025 and it got settaled as per decathlon they are saying the refund was initiated and completed on 18 july itself and it's been almost 5 days and the money is still not credited in the bank account. The refund reference number is[protected] for Please look into the matter.
Details are as follow

Refund Amount 500

Refund id 4fnd. [protected]@naviaxis

Initiated On 18 july, 2025br...
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M
mittalkartik
Jun 19, 2025
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Replacement refund amount not reflected in account

Sir, My name is Ritu Gupta
My Two amount of Rs. 359 and Rs.296 is not refunded in my bank account linked with my UP ID .Flipkart says that My amount Rs.359 is refunded to my link account refund reference number[protected] on 09th June 2025 at 06:53 PM and Rs.296 was refunded vide refund reference number[protected] on 29 April 2025 at 02:34 PM.But till now I have not received my replacement refund and not reflected to my link account...
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Bappaditya Mahata27
May 19, 2025
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To unfreeze my pnb account and enable online transactions

Address: Pukhuria, Bankura, West Bengal, 722160

When I try to use mobile banking or internet banking for online transaction, it says "You have 1InformationMessageTransaction with reference id ********41 failed during processing, due to Account Blocked/Frozen". Due to this, I couldn't use my PNB account for my daily transactions.
I am away from my home branch address and I couldn't visit my home branch in the next few months. But I need to use it urgently as...
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N
Niveshgupta
from Delhi, Delhi
Feb 10, 2025
Apr 23, 2025
This thread was updated on Apr 23, 2025
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ATM cash withdrawal not successful

Address: Delhi chandni chowk

I have done a cash withdrawal on 10th January 2025 around 9:30am from ICICI Bank ATM for 5000rs from my PNB debit card. However, cash did not came out from ATM and my account has been debited.

I have raised the complain for the same in 13th Jan with complain no. I[protected]. And till today when I have followed up with customer service they are saying complain is under progress.
It been almost a month and no update as...
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Z
Zaid khan Mansoori
from Guna, Madhya Pradesh
Oct 16, 2024
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Address: Guna

My name is Nisar khan and I had ordered "Together with CBSE Question Bank Class 10 Science for 2025 Exam" of ₹448 in Amazon on 23 September 2024 and after 2 October 2024, I had returned this order due to some personal reason. And on 6 October 2024, Amazon initiated the refund to my bank account but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but Punjab National Bank (PNB) doesn't have such policy. So please kindly respond to this complaint. My account number is [protected].

Thank You
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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    M
    Maarish
    from Muzaffarnagar, Uttar Pradesh
    Oct 15, 2024
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    SMS Alert Charge

    Address: Dadheru kalan 251001

    Hello sir
    मेरा नाम मौ आरिश हे मेरे account से SMS चार्ज काटा गया है मै PNB branch मे गया तो वो लोग बोलते है SMS alert बन्द...
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    G
    Garima Dikshit
    Oct 14, 2024
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    Website: www.pnbmetlife.com

    We, in the process of availing homeloan came in contact with Mr Pankaj Nigam from PNB Housing Finance who was our agent to assist during the formalities. He pushed us to take insurance while opting for Home loan and mentioned that we can get it cancelled after the loan is disbursed. He meticulously planned everything and did not let us cancel in the first 15 days. He called us 50 times to make us recall an email that we had sent for cancellation and promised to assist in the next month so that he was able to get the benefits out of it and we obliged to help a person.

    However, little did we know that the policy will not allow us to cancel the insurance thereafter. We have checked and read all the documents and guidelines and no one can force insurance on us. However despite multiple escalations no one has come in our support. Mr Dinesh Rawat - Broker and Mr Pankaj Nigam are highly unprofessional and would be sugar coating all the false information.

    I am raising this complaint to cancel my insurance and reprimand such agents for aggressive and gimmicky sales practices.
    Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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      S
      Soumik9434
      Sep 15, 2024
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      Resolved

      Not getting the refund money

      My name is Soumik Misra and I had ordered " JGD 5 Pin Mini USB Cable (35 CM) USB 2.0 Type A to Mini B Cable " of Rs. 149 in Amazon on 29th August and I cancelled this order due to personal reason on same day. And on 29th August Amazon initiated the amount to my bank but I still didn't get the money. Amazon sent this refund reference number
      '[protected]' and told me to fill charge dispute form but Punjab National Bank doesn't have...
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      A
      arvind Tak
      Jul 7, 2024
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      Address: Jaipur PNB branch 4087

      PNB issued me fast tag, but sometimes fast tag not works at toll plaza and that time toll plaza staff scan the fast tag and charge amount. Message of amount deducted also received me on my mobile. But now Bank is deducting RS 2570 and saying it is not deducted. I have no toll wise details of due amount.

      Please provide me toll wise details and also inform how it is possible that huge amount cannot deducted while without paying toll fee no body can cross the toll.

      My vehicle number is RJ01CC3067.

      My fast tag account has been debit freeze by bank and my fast tag is showing hot listed. I am unable to travel by my car due to this hot listing.

      Please make my fast tag account unfreeze.
      Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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        A
        Jun 29, 2024
        Jun 29, 2024
        This thread was updated on Jun 29, 2024
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        Address: SUNDER NAGAR BRANCH LUDHIANA
        Website: www.consumercomplaints.in

        REFUND REQUEST LETTER
        TO
        THE MANAGER
        PUNJAB NATIONAL BANK
        SUNDER NAGAR BRANCH
        LUDHIANA
        Dear: SIR
        SUB: A.T.M REFUND REQUEST
        My Name is Aakash sharma s/o:Surinder sharma, My account is in Indian Bank branch Bhoura a/c no: [protected] ATM CARD NO:[protected], I have withdrawal from P.N.B Branch Sunder Nagar ATM ID :N9445000 on 18/05/2024 at 16:20 PM
        I withdrawal Rs. 6000 but the money went back into the machine, The money has not been returned to my account yet. I have also given you my bank statement, please check it. It's been too long time, please refund my money, I make hands with you. Contactno:[protected], [protected]
        Thanking you.
        Yours faithfully
        Signature Aakash sharma
        Punjab National Bank [PNB] customer support has been notified about the posted complaint.
        Jun 29, 2024
        Updated by [email protected]
        plz sir/madam I'm in so much trouble plz
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          V
          Vickypo13
          May 4, 2024
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          Amazon has to sent me a refund of Rs 299.00. They said the have already processed the amount on[protected]. When I talked to the PNB agent, I was told that no such amount was received and asked me to launch a charge dispute form. Therefore please help me. The reference number is[protected].
          Punjab National Bank [PNB] customer support has been notified about the posted complaint.
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            S
            sjn1983
            from Balasore, Odisha
            Apr 12, 2024
            May 30, 2024
            This thread was updated on May 30, 2024
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            Address: Bhubaneswar, Odisha

            Dear Team
            My Name is Santosh Nayak, I had a Irda code under pnb metlife insurance Company in 2005, Which is expired but still it is not remove from irda portal . Due to this issue I am facing so many Problem for getting any new opportunities. Kindly Remove as soon as possible.
            PAN Number - AEUPN1602B
            License Number - 2180299
            Agency Code[protected]
            Punjab National Bank [PNB] customer support has been notified about the posted complaint.
            Dear Santosh,

            We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

            Regards,
            Team PNB MetLife
            Dear Santosh,

            We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

            Regards,
            Team PNB MetLife
            Dear Santosh,

            We apologize for the inconvenience caused. Request you to kindly write us in detail about your concern at [protected]@Pnbmetlife.com so that our team can help you promptly.

            Regards,
            Team PNB MetLife
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              B
              Mar 20, 2024
              Mar 20, 2024
              This thread was updated on Mar 20, 2024
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              Address: Ramganga vihar opposite sales tax moradabad

              Respected Dear Sir/Madam

              I want to tell you that I had paid off the loan of both the buses in 2013. I also have its NOC and the slip of the money I had deposited. Have made guarantee in cibil on my personal pan card from 2013 to 2024. Why are you doing this otherwise I am telling you the truth. Then I will have to immediately take recourse to the law. I used to respect Punjab National Bank. I respect. I used to respect everything from CIBIL department to RBI. I respect. I want justice. I want justice. I was a partner of this form and had a PAN card in the name of the partner of this form and in this form In this, my CIBIL has been spoiled by making me a guarantee. Now, after 12 years, why am I being avenged for what? I have every kind of evidence. There is evidence of one thing or another. I paid off the loan by selling everything I owned. I used to respect Punjab National Bank. Respect!.Give me justice. Remove this CIBIL from my PAN card. Remove CIBIL of buses from my PAN card. Remove CIBIL of PAN card from me. Remove the CIBIL of buses from me. What do I want to prove by making a guarantee when the entire loan was paid? Now after 12 years why am I being harassed? I don't want to take recourse to the law otherwise I will take recourse to the law. To this day I am devastated. I sold everything and paid off your Punjab National Bank loan in full. Why are I being harassed now? Why am I being harassed? RBI itself says this when you repay the bank loan. Be sure to immediately take NOC from the bank so that you always have proof with you. If the bank has given NOC, then the loan to the bank has been repaid, it has been repaid immediately. This is the biggest proof. Why are you bothering me? Why are they punishing me after 12 years? I paid the debt truthfully. Sold everything and paid off your debt. They are being punished for this. I beg you. You please correct the CIBIL of the buses with my personal PAN card.When I have paid off the entire loan then why are you making me a guarantee for the settlement on my personal PAN card? When I was a partner and when I had paid off the entire loan then what did you do after 12 years? You are punishing me. I have every kind of evidence. There is proof of every NOC. I will again take recourse to law under compulsion. I beg you. Please correct my cibil. Please correct my CIBIL. You will be greatly appreciated.

              Firm Name Brazen Beldric travelling Agency partner Sayyed abbad Ali and Sayyed Asif Ali
              A/C number 407000jk30100811
              [protected] brazen.[protected]@gmail.com
              Punjab National Bank [PNB] customer support has been notified about the posted complaint.
              Mar 20, 2024
              Updated by [email protected]
              Please urgently need
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