[Resolved]  CellOne — charging of teriff

To,
The General Manager,
Bharat Sanchar Nigam Limited,
Kanpur

Kind Attn. : Shri Rajesh Kumar, GM-TD, BSNL, Kanpur.


It is brought to your kind notice that I have purchased a SIM card from Upbhokta Seva Kendra of BSNL Office, Kanpur. Details of which are as under :-

Name Shiv Babu Mishra
Address DT-29, Middle Road, Armapur, Kanpur
SIM No. 5213
Mobile No. [protected]
Demand Note No. 198976
Date 03.10.2008
Cash Receipt Book No. 154
Receipt No. 57
Receipt Date 03.10.2008

It is stated that the counter clerk had activated the SIM card. It is seen that local calls are also being charged @ Rs. 2.40/- per minute. The undersigned has tried to charge tariff of Rs. 100/- on this SIM card but the SIM shows ‘’Voucher group service class error’’. The customer care of BSNL has been contacted but no fruitful guidance has been provided.

It is requested that the matter may kindly be checked up at your and my SIM card may be activated in an appropriate manner so that tariff card may be charged by me. An early action is requested.

(S B Mishra) Jt. General Manager
Field Gun Factory,
Kanpur