[Resolved]  CellOne Mobile No [protected] — Misbehavior by the customer care officer

Address:

Meerut, Uttar Pradesh

Dear Sir,
I (Ompal Singh Mobile No. [protected]) am an user of Cellone mobile service provider company since last almost 4 yrs and i had a plan on my no. 1 paisa per second since last one or more year but i don't know when the company deactivate the plan from my no. without any intimation and my balance was going end very quickly then i noted that i am paying 60 paisa per minute plan for local calls.
Then i called to customer care no. but as the computer give the option of press 6 for talking to customer care executive the call ended with the pressing 6. This is happened several time when i get Frustrate i registered my no. for port.
Then on 27/12/2011 at around 10.54am i was getting a call from customer care (No. was [protected]) they asked me why are you interested in porting the no. then i was explain my problem in front of her (The Lady, Customer Care Officer). But she replied very angrily ok you can change your no. in any other company and i did not get any satisfactory answer from her and she cut the phone.
Now i just want to know that if cellone is a government co. they will do such behavior with customer.
Kindly do the needful.

Thanks & Regards
Ompal Singh
[protected]
[protected]