[Resolved] CellOne Mobile Service — CHARGES APPLY AFTER automatic deactivation of rate cutter plan

[Resolved] CellOne Mobile Service — CHARGES APPLY AFTER automatic deactivation of rate cutter plan

R Ravi verma from Kolkata, West Bengal

Respected authority I, Ravi verma have BSNL prepaid[cellone] mobile connection[on name of bijay manas roy].I activated bsnl std rate cutter plan of Rs-617 at date of 12-7-08 for 1 month[after that i can call to any bsnl network both local and std, free of cost].After that at the date of 23-07-08, this plan became automatically deactivated, and I charged by cellone for calls made by me on bsnl networks.I have already compint to bsnl customercare but they refuse to return my balance[charged in that faulty time].my cellone complait number was 2838475. detail of calls made by me in faulty period- [protected][for 6.04minute, charged 7 rupee] [protected][for 1 minute, charged 1 rupee] [protected][for31 minute, charged 31 rupee] [protected][for4 minute, charged 4 rupee] [protected][for 1 minute, charged 1 rupee] [protected][for 1 minute, charged 0.50 paise] [protected][for 2 minute, charged 1 rupee] [protected][for 1 minute, charged 1 rupee] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

dr. somendra kumar

from Chennai, Tamil Nadu

cellone MOBILE SERVICE — service

respected sir,
i want to inform you that it has been not connecting to any network from my mobile even its customer care for seven days.
please take necessary action regarding this complaint.
Somendra kumar

[protected]

sh. shriniwas gupta

from Delhi, Delhi

cutter — poor service

actually[protected] yesterday we went to shop in karol bagh as we often do. this time we had very bad experience in vishal mega mart.
we purchased so many things from there and want to purchase more but salesperson was there to attend the customers at every counter. nobody was there to help out customers on various issues related to product.
we purchased a cutter priced rs. 50/-. but at a paper attached in front of it written on it all cutters rs. 35/-.we bought it. but after finishing our shopping we went to billing counter and pay the money but when we recheck the bill they charge rs. 50/- for cutter. then we ask them to repay the rest they check on the floor where it is written. i went there and salespersons at another counter. he at once tear off the attached paper saying that it was diwali offer. if it was diwali offer then why didn't it change even after 2 weeks. i asked them to return it they said get the gate pass as it had out of our dumb online system. i asked gate woman to give it but she said she didn't have the authority. at last neither i got the gate pass nor the rest payment nor return.
we expect some good service from such kind of malls. i had been in many malls but never had such a poor and bad experience. we spent 1hour in just a BAHAS.
bill no.[protected]
Cashier No.[protected]