[Resolved] CellOne Postpaid Plan 725 — low gprs speed and wrong bill | |
this is harshad kulkarni. i m cellone postpaid custmer ([protected]). when i send msg " AMT" to 53333 the displayed my ussage ad rs. 930 which is not possible as in my plan their is free unlimited gprs(whose speed is also only 2 kbps) and free bsnl to bsnl calls and sms. i hardly made calls to other network of 90 mins (call rate is 0.40/60 sec). i have taken conection 15 days before only. i investigated this matter to costomer care and also to nearly bsnl office but they have no details. plz suggest me what must i do? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
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detail gprs plan725
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Go to Consumer Forum and sue BSNL, they deserve it.
Respected sir,
Iam a customer using a postpsid plan of 725 in the kerala circle.The sim was alloted to me on November 2008, along with a jodi and a jodi plus connection, with the offer o[censored]nlimited free calls and sms to all bsnl phones in my state. As of a revised plan it has been informed us that "such JODI and JODI PLUS connections, will stand converted to PLAN 99 tariffs with effect from 01.09.2009". I strongly believe that such an action will reduce the number of postpaid users in the kerala circle. We had givenup our earlier connections to take up this plan. I should also say that WE are not satisfied by this decesion of yours to change the plan after alloting a connection to a user, (that too a postpaid plan). what so ever the reasons be, we believed you while taking the connection and now changing the plan now can only be considered as an untrustworthy action by the authorities concerned to its customers.
It would be appreciated if the authorities can help us out with this problem. We believe you will take the necessary steps to stop the conversion of the JODI and JODI PLUS connections to PLAN 99. For the same i shall be greatly thankful to you and highly obliged.
Thanking you,
Yours Faithfully,
Dr M Usman Sahib
Ph: [protected]
Iam a customer using a postpsid plan of 725 in the kerala circle.The sim was alloted to me on November 2008, along with a jodi and a jodi plus connection, with the offer o[censored]nlimited free calls and sms to all bsnl phones in my state. As of a revised plan it has been informed us that "such JODI and JODI PLUS connections, will stand converted to PLAN 99 tariffs with effect from 01.09.2009". I strongly believe that such an action will reduce the number of postpaid users in the kerala circle. We had givenup our earlier connections to take up this plan. I should also say that WE are not satisfied by this decesion of yours to change the plan after alloting a connection to a user, (that too a postpaid plan). what so ever the reasons be, we believed you while taking the connection and now changing the plan now can only be considered as an untrustworthy action by the authorities concerned to its customers.
It would be appreciated if the authorities can help us out with this problem. We believe you will take the necessary steps to stop the conversion of the JODI and JODI PLUS connections to PLAN 99. For the same i shall be greatly thankful to you and highly obliged.
Thanking you,
Yours Faithfully,
Dr M Usman Sahib
Ph: [protected]
yes i agree...i have the same jodi plan greivance...
my BSNL no is not working please make it.
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