CellOne Prepaid Service — i want my call details

Cellone Prepaid Service — Very Poor Network

Sir,
I am very sorry to say that I am a BSNL Mobile customer since the very first day of launching mobile service at Kolkata, several years ago. But since then I am suffering from "POOR NETWORK COVERAGE" even in Salt Lake where the obstruction is minimum. Several complaints has been lodged in several times, but no remedy. Moreover your so called HELP LINE is a line full of advertisement and gets disconnected before lodging complaint. It is also a matter of luck to get your HELP LINE. Even after this only the assurance we can have from them but till today no positive action has been observed. If at any point you find that my complaints are base less I would request you to contact me to my mobile no: [protected], I think I will be able you to make you believe. Thank you and hope for remedy, at least a positive step so that I can understand that BSNL Authority is willing to provide a better service to their customer.