[Resolved]  City Bank Credit Card — receiving new card without applying

Address:West Bengal

dear sir,
i am holding a city bank credit card since over 10 years now and have never missed a single payment since then.
my present master card expired in december 2010. i still haven't received continuation card for use in the current year and ahead, instead
i received a city bank card with a different number and my name without dr written in front.it is also a visa card not a master card
not having received the cont card i was mistaken it to be my continuation card and also not having any card i had made a transaction with the same.
when i called the city phone no to clear it , i was informed that i have 2 cards now and that i had appllied for a second which i have not.
IF SUCH BE THE CASE WITH RENOWNED BANKS LIKE CITY BANK I WILL BE SUBMITTING BOTH MY CARDS AND CLOSE ALL DEALINGS WITH CITYBANK AT THE EARLIEST, IF THIS IS NOT CLEARED TO ME WITHIN NEXT 7 DAYS!
thanking you
dr madhurima mukherjee
kolkata
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Aug 13, 2020
Complaint marked as Resolved 
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