[Resolved]  Classic 350 — BREAK DOWN

Address:Thiruvananthapuram, Kerala

My name is Ratheesh Kumar and I am using classic 350 new model. I purchased my classic on 04.11.2011. And I am not having a good experience with that bike. I found many problems on my bike. My first experience was with the chain, that the chain damaged and you people replaced it. Second one with the carbarator(missing), and they changed the piston valve and the problem cleared. Third one with front disk brake, there is a bend on the disk and after many complaints that also replaced yesterday. Forth one with the petrol tank door, and the mechanic people said that full key set have to change and they changed the full keyset. Now the problem with the wiring, last month exactly on 18.11.2011 friday night when I was riding my classic, it stopped on the road and i cannot start the bike. I called the servicing center and next day they sent one mechanic to my house. He checked the vehicle and said the fuse got fired. He replaced the fuse for me and the very same day (on 19.11.2011) evening again my bike stopped. Problem was the fuse. This time I kept my vehicle on someone's house very near to the place where it stopped. Next day (sunday 20.11.2011) the mechanic came and managed to take the vehicle from there and take it to workshop. After three days i got my vehicle back and they said the problem was cleared. After two days (25.11.2011) it again stopped that also at night time(that means the problem not cleared). Again the mechanic came and he took the vehicle to the workshop. He is saying that the proble was related to some short circuit. From that day my bike is ther in the workshop. Yesterday they replaced front disk brake and tomorrow they will able to give my vehicle. I dont think that the short circuit problem cleared. I spent a lot of money to purchase my new classic. I want to know you people can help me or not ?. One Royal Enfield was my ambition and now I am fed up with the same. I will give you my vehicle details.

Registered Number : KL-01-AZ-7315
Chasis Number : ME3U3S5C0AL036342
Engine Number : U3S5C0AL036342
Vehicle type : CLASSIC 350 BLACK

Now my vehicle is in Marikar workshop, Pattom, Trivandrum
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Aug 13, 2020
Complaint marked as Resolved 
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