Royal Enfield Complaints & Reviews

I bought this RE Classic 350 6 montha ago from the dealer - Garisa Motors, Kadapa, AP. So far i had 2 poor and unhappy services done by the dealer. Plus dealer failed to fix the engine light-frequent-appearing issue for good. For pas 3 weeka im waiting for parking light replacement. Stll not fixed becase part isNOT available. Now the LOW beam headlight is NOT working they say part is not available and asked me to wsit for a week. Very poor...

I purchased a Royal Enfield Scram 440 on 7th August 2025. Just three days later, the pass light of my bike not working. I immediately informed both the service centre and the showroom.

When I visited the service centre the next day, I was told that the switch set needed to be completely replaced and that it would be done in the first service. However, when I gave my bike for the first service on 20th August 2025, I was informed...

I am filing this complaint against Royal Enfield regarding their Himalayan 411 motorcycle, which I purchased in good faith as a capable touring and off-road bike. However, my experience has been nothing short of frustrating and unsafe due to extremely poor build quality, recurring mechanical failures, and the company’s complete lack of responsibility.

Despite the bike having done only 30, 000 km, and never having met...

I am writing to express my deep concern regarding a recurring issue with my Royal Enfield motorcycle. The bike frequently stops suddenly in the middle of the road, creating not only inconvenience but also serious safety risks.

Despite raising multiple complaints through your service centers and customer support channels, the issue has not been permanently resolved. Temporary fixes have been provided, but the problem keeps resurfacing,...

My Meteor 350 back mudguard damaged by so called trained mechanic of one authorized dealer in Faridabad during service1 year before. now my simple request-Replace it with new one but RE team is in influence of dealer and negotiating me for rework only — which is not acceptable for me. If one mudguard cost is too high for RE brand then its very worse type of customer dealing.
Hope some one can resolve my issue in RE... otherwise I will not stop till...
Note: Now I am getting service from local mechanic in place of AUTHORISED RE SERVICE SENTER.

I have booked the meteor 350 in july but due to transfer of my son to south unable to receive the bike due to health issues a refund of 10000 is still showing to collect from showroom in app but when my son approached yesterday at sukhmani motors they denied to pay the amount because the booking was done in july21 at ambay motors and later ported to sukhmani motors i was there for getting refund and for new booking but the owner denied the same as they told they have no records i shown the mails and booking id but they straightforwardly denied to take any action on same in app it is still showing to collect 10000 from showroom

To whom it may concern,

I am writing this with immense frustration and deep disillusionment regarding my recent purchase of the Royal Enfield SCRAM 440. It has been just over a month since I acquired the motorcycle — an investment of my hard-earned money and aspirations — and yet, the experience has been nothing short of a recurring nightmare.

From day one, the engine — arguably the heart of...

I recently purchased a Royal Enfield Classic 350, and during the vehicle delivery, I was not made aware of the necessary documents required for an insurance claim. Unfortunately, I met with an accident and attempted to claim insurance, only to have it rejected due to insufficient supporting documents.
This experience has been extremely disappointing, as I trusted Royal Enfield to ensure a smooth and complete handover process. The lack...

I had sent over my bike (Super Meteor 650) to MODERN MOTORS Jodhpur on 14/2/25 Friday with help of their Roadside Assistance partners as the bike refused to start at my home.

They confirmed receiving the bike and pressurized me to get a service done.

I made it extremely clear to them I need to first sort out the issue regarding the unresponsiveness of the bike and only then I will want to get a service done to...

I own royal enfield meteor 350 at july 2024 kilomiter runinig 6000 on highway cluth cable broken it was difficult to handle it should be fixed by them with quality for safty of individuals...

I had a downshift problem and later found that a small part was broken inside the engine. I took the bike to the nearest Royal Enfield service center, and they fixed the part and also did a pre-service to the bike. Today after the ride was finished, I saw that oil was leaking out of the engine lining on the right side; the part that was opened. I am deeply not satisfied by this service and they also put a small dent in the exhaust cover....

Dear Team
We Visited and Given two Bikes one is classic and one is Himalayan and these bikes not served with good manpower and in this service center worst peoples and careless peoples are their and these guys are not caring about peoples problem and they are thinking for quantity of bikes recieved and not for quality of service given to customers and child labours working is crime and some peoples are working and I have photos for...

Hello team,
I have purchased AMC for my vehicle in Riderz icon, Saibaba colony, Coimbatore.
Usually if its a paid service the members are being alloted for pickup and service is done, but since I have purchased AMC and requested for service n number of times, it’s been a month and no one has ever come for the pickup and when enquired in call to the service manager number - +[protected] he’s insisting that the pickups will be done tomorrow and tomorrow and so on. It’s been a month and no one ever came for pickup since its AMC service. I request you to take necessary action and kindly avoid providing false commitments to customers. Once Amc is purchased no one cares in the service. All they are concerned is how to make customer take the amc and once purchased never care of it.

Dear sir, am ajusjohnson from dwaraka delhi pin 110059, today is sunday unfortunateonly my bike hunter 350 bike back tyre got stuck with nail, i called royal service centere they r telling thy r not handlelling the tyre issue please see to local service near by, i bought base model sir u tell me wether the local service person cannot b handle such bike, while delivering the bike u weere giving 100percent any help i[censored] required u will get...

Fraud company ate my money

We have faced again n again ECU issue on huter 350
Anjali motors (mohan Estate, Delhi)changed my bike ECU 2 times in 5 months.
First on 24 April 2024 and 2nd on 14 Aug 2024)
Again today I faced same issue meter light not working.
I have already email to support but they didn't respond and customer care also.
I think it dummy bike. I purchased it 6 June 2023.
Please do it need ful.

Respected sir / madam
Within 4 Months my abs modulator got complained (abs light continuously on) and I am facing serious issues with my brakes.
I had approached the service center Nasik (Ostwal Auto, a Royal Enfield Service Center in Nashik and mention every time particular this issue
1 issue JOB CARD- RJC[protected] –[protected]abs light continuously on)
2 ND JOB CARD – RJC000615CD[protected]abs light continuously on)
3 - JOB CARD – RJC000615DE04129 –[protected]abs light continuously on)
4 – JOB CARD –RJC000615FG[protected]abs light continuously on)
5 – JOB CARD –RJC000615GH[protected]abs light continuously on)
6 –Current JOB CARD – RJC 000615HI[protected]abs light continuously on)
And All times they informed to me every time all ok …
Now they informed me that I had to replace the complete set abs modulator which will cost about 16000 rupees!!!
I am completely confused what to do. I am very much disappointed on this. Buying my first bike and having a major complaint within 4 months it was very heartbreaking for a true bike lover. Due to this issue I had to stop riding my bullet and i had also cancelled many trips. Spending 18 k just for front brakes (ABS) is not affordable for me. This is the Royal Enfield quality of spare parts and past 3 years we are waiting, now they are saying Out of Warranty!!

I hope that concerned authorities will look into my matter seriously and find means to it.
Otherwise i am going to consumer court…

Rajesh Sivan pillai,
Nasik, Maharashtra,

I have given my Royal Enfield Classic 350 ( Vehicle no : KL 27 K 2546) for a paid service of 36 months at Mpire Motors, Vettu Road, Kazhakootam on 07/05/2024 evening around 5.30 pm. I have received my bullet after the service on 9/05/24 evening by 6.30 pm. However upon receiving my vehicle i have found out that the meter cover was missing. Upon checking with the advisor he stated like there is a chance it got missed during the water wash...

Dear Officials,

I am writing to express my deep dissatisfaction with the Quality issues of my Dream bike Signals(Marsh Grey)- RE Classic 350 Royal Enfield motorcycle.

I have booked my dream customed RE Bike on Oct 13 2024. delivered by November 1st 2023. Within three months of Riding i had to gave it for service 4 times due to the extreme Quality issues. The quality issues arises whenever i gave the bike for...

I am writing to express my deep dissatisfaction with the delay in the delivery of my booked Royal Enfield motorcycle. I had booked a Royal Enfield Meteor 650 celestial Blue on 22nd October2023 from the Karnavati showroom in SG Road, Ahmedabad, Gujarat.

Despite repeated follow-ups and assurances, I have not received any confirmation regarding the delivery timeline. At the time of Booking i was clearly told the maximum delivery will be 3 Months from the booking date and now almost 4 months have passed. Still there is no clue when I will receive my bike. We have purchased the Bike for my son who is leaving for the US for further studies in Mid of april and he wanted to have the pleasure of riding the bike but now we are in confusion whether we will receive the bike or not.

Sir we have been clearly notified that you will receive it before 3 months and now we are not getting any concrete reply for the dealership . Sir i request you to please take up with the manufacturer and make sure we get the delivery of the bike within this month otherwise our whole purpose is getting defeated and we wasted 4 months for want of the bike. In case you have notified us that delivery is more than 4 months then we could have opted for some other options which were very much available to us but now we are thinking we have been cheated just for getting your sales target And also believe such delays tarnish Royal Enfield’s reputation and misguide valuable customers.

We hope you will understand our situation and will help us by delivering our bike in this month only that is February 2024

Sir my booking no is BKG007138GH00791

I kindly request that you take strong disciplinary action against the dealer point responsible for this delay. I hope you understand the frustration and inconvenience I am facing due to this issue.

Thank you for your attention to this matter. I look forward to a prompt resolution.

Sincerely,

Shalabh Sharma

[protected]

[protected]@gmail.com