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Royal Enfield Complaints & Reviews

www.royalenfield.com

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Updated: Jun 26, 2026

Complaints 3484

Resolved

371

Unresolved

3113

So far, so good. Royal Enfield is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Royal Enfield will keep up the work and continue to help more customers with their concerns even better 🤝

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Royal Enfield reviews & complaints(3484)

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I have left my Guerrilla 450 at A.K. AutoRides, Chiplun, for replacement of the handlebar, as it was slightly bent due to a minor accident. The motorcycle was towed to Chiplun by RSA on 11 June 2026.

Almost 16 days have passed, and my vehicle is still under maintenance as it is awaiting the required spare parts. I understand that the handlebar is available at the Chembur workshop and was supposed to be transferred to Chiplun...

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I am writing to express my disappointment regarding the excessive delay in the delivery of my Royal Enfield Meteor 350, which I booked approximately one month ago from NDG Motors, Bistupur.

Despite waiting for over a month, I have still not received any clear information regarding the expected delivery date of my motorcycle. During this period, I have made multiple calls to the showroom as well as contacted Royal Enfield Customer...

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Address: colmorod navelim salcete goa

Hi this is Vikas Kangralkar from Margao Goa. Had booked New Himalayan 450 on 16th March 2026 through SAINI MOTOS ARLEM MARGAO GOA. Till today the bike is not dispactched. when i approached the showroom to enquire about the delay, the answer i got was its delayed due to ongoing war. There was no clear transparency while booking. Everytime i have to follow up again and again.

booking id: BKG000761IJ01159
Payment is fully...

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My bike has been standing at the Royal Enfield service center in Uppal, Hyderabad for more than 10 days now.
Issue?
A tapping sound from the engine.
The service center says the head needs replacement.
But the real question is — why isn’t such an important spare part even available?
Why should customers keep waiting for days or weeks after spending lakhs on a bike?
Why is there no proper timeline?br...

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Address: Bhopal

Royal Enfield falsely committed delivery of the bike within 1 month at booking. It has now been over 2.5 months with no bike and no confirmed delivery date. My complaints are being closed without resolution or my consent. This is deficiency in service and unfair trade practice. I request immediate escalation, written delivery confirmation, and reopening of all closed complaints....

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I had purchased a pair of riding gloves online through the Royal Enfield portal and paid online for the purchase. The product that was delivered to me was and old pair of gloves and it was damaged. When i looked at the tag, it showed that the manufacturing of the product was in 2023. I immediately registered a complaint on their portal and was asked to share the pictures of the product. I sent them the pictures as requested and later they...

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Address: Royal Enfield Showroom -S.G. Automobiles, 22 Grand Trunk Rd, Munshi Bazar, Asansol, West Bengal, 713304

I bought a Royal Enfield Classic 350 Reborn Stealth Black registration number -WB38BA4303 in November 2022 from Royal Enfield Showroom S.G. Automobiles Asansol. The financer was Cholamandalam. Now that my bike loan is finished, I contacted Cholamandalam for the NOC. However, they are saying that in the invoice from the showroom, it is written “Meteor” instead of “Classic 350, ” while in the RC it is correctly mentioned as 350.br...

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Address: Jc motors Rayya morh, district amritsar (Punjab)

Dear Royal Enfield Support Team,

I would like to raise a complaint regarding the delivery delay of my motorcycle booked through JC Motors, Rayya Morh, Amritsar.

I booked a Royal Enfield Bullet 350 Battalion Black on[protected] under the name Navjot Singh, but the dealership has been continuously delaying the delivery and only saying “ajkal ajkal” without giving any proper update.

Booking Details...

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Address: Kadapa, AP

I bought this RE Classic 350 6 montha ago from the dealer - Garisa Motors, Kadapa, AP. So far i had 2 poor and unhappy services done by the dealer. Plus dealer failed to fix the engine light-frequent-appearing issue for good. For pas 3 weeka im waiting for parking light replacement. Stll not fixed becase part isNOT available. Now the LOW beam headlight is NOT working they say part is not available and asked me to wsit for a week. Very poor...

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Address: Plot 85, F1 VGP selva nagar 4th extension Velachery 600042

I am writing to raise a concern regarding a persistent noise issue in my Royal Enfield Hunter 350. I purchased this bike from Sri Venkateswara Bike Zone, No. 27, Pallikaranai, Velachery Main Road, Balaji Nagar, Chennai, Tamil Nadu – 600001.

Since my 3rd service in May 2025, I have been repeatedly reporting a noise problem during running condition, but the issue still remains unresolved. Despite multiple follow-ups with the...

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Address: Kannur east, India, Kerala (670006

Dear Royal Enfield Customer Relations Team,

I am writing to lodge a serious complaint against SS Motors, kannur east, Kerala (pincode: 670006) regarding my booking cancellation request.

Booking Details:

Booking ID:

BKG0043071J00157
Order Date:

27 Sep 2025
Model Booked:

Classic 350
(Halcyon Black Single
Channel)
I...

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Address: URBAN LOCOMATE COMPANYPADY JUNCTION ALUVA ERNAKULAM BRANCH NORTH PARAVUR

I purchased a Royal Enfield Scram 440 on 7th August 2025. Just three days later, the pass light of my bike not working. I immediately informed both the service centre and the showroom.

When I visited the service centre the next day, I was told that the switch set needed to be completely replaced and that it would be done in the first service. However, when I gave my bike for the first service on 20th August 2025, I was informed...

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Address: Mumbai

I am filing this complaint against Royal Enfield regarding their Himalayan 411 motorcycle, which I purchased in good faith as a capable touring and off-road bike. However, my experience has been nothing short of frustrating and unsafe due to extremely poor build quality, recurring mechanical failures, and the company’s complete lack of responsibility.

Despite the bike having done only 30, 000 km, and never having met...

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Address: Y.P.G.Palli(v), Patur(P),Nandlur(M),Kadapa(dist).(Garisa Automotives

I am writing to express my deep concern regarding a recurring issue with my Royal Enfield motorcycle. The bike frequently stops suddenly in the middle of the road, creating not only inconvenience but also serious safety risks.

Despite raising multiple complaints through your service centers and customer support channels, the issue has not been permanently resolved. Temporary fixes have been provided, but the problem keeps resurfacing,...

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Address: Royal enfield bangalore

Website: www.royalenfield.com

To whom it may concern,

I am writing this with immense frustration and deep disillusionment regarding my recent purchase of the Royal Enfield SCRAM 440. It has been just over a month since I acquired the motorcycle — an investment of my hard-earned money and aspirations — and yet, the experience has been nothing short of a recurring nightmare.

From day one, the engine — arguably the heart of...

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Address: Kukatpally head way

Dear Team
We Visited and Given two Bikes one is classic and one is Himalayan and these bikes not served with good manpower and in this service center worst peoples and careless peoples are their and these guys are not caring about peoples problem and they are thinking for quantity of bikes recieved and not for quality of service given to customers and child labours working is crime and some peoples are working and I have photos for...

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Address: Bangalore

Dear Officials,

I am writing to express my deep dissatisfaction with the Quality issues of my Dream bike Signals(Marsh Grey)- RE Classic 350 Royal Enfield motorcycle.

I have booked my dream customed RE Bike on Oct 13 2024. delivered by November 1st 2023. Within three months of Riding i had to gave it for service 4 times due to the extreme Quality issues. The quality issues arises whenever i gave the bike for...

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Hi,

I purchased one Royal Enfield Meteor, Stellar Blue color from Sai Ram Autocrafts, Bangalore in November 2022.

It's been 1 year of the purchase still haven't received my RC card. On m-parivahan app, i can see my RC has been registered to a different person.

On talking to showroom about this, every time they said it's a mistake from RTO end and it will be fixed in mext 15 days. It's been a...

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Address: Nandurbar Maharashtra 425412

I gave my thunderbird in Nandurbar Maharashtra service station after paying 3305 for servicing and even after telling the guy about horn is not working I got message that the bike is ready and when I reached there horn was still the same and then he said me to wait and made me wait for 1 hr still nothing changed atleast it was working on hard press now totally gone and the cashier took my phone saying I want to see the message you received...

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Address: Block 20, house no. 203, dakshin puri, Ambedkar Nagar, new delhi 110062

I have a Royal Enfield Thunderbird 350x 2019 bs4 model. Last year in the month of Oct 2022, my bike's petrol tank suddenly started leaking while on a trip. The petrol started leaking from the air hose pipe. I was 300 km away from my home some how managed to bring my bike to delhi and showed it to the service centre. They informed me that this issue will not be covered under the insurance and I would need to buy a new petrol tank. I paid INR...

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