Dear Team,

This is to bring to uour notice that Myself Daniel Christy left my Bullet vehicle with Registration No TN07 CP 7779 at the SRI VENKATESWARA BIKE ZONE –Pallikaranai -Chennai Dealership for fifth service dated 22.03.2019 . I was charged for my Oil change, but when I received my vehicle and checked the quality of oil, it was black in colour, I wonder how a newly changed looks black, supposed to be in gold color, I conveyed my complaint to the Mr.Hari and Mr.Naveenkumar then Senior Executive Mr.Sriram, he send me a footage of my vehicle getting serviced, but its not satisfactory...

I had done a booking for Royal enfield interceptor 650 paying Rs. 5000 and 21days ago i cancelled the booking filling their form for cancelling it.
now when i called the store in mumbai called First mumbai store their sales person akhil 1st recieved the call then after a while doesn't recieve my call.
i called up the store directly then and the people there say that the account team isnt there today.
while taking in the booking how did their accounts team be there to recieve.the booking amount then?

Booking number - BKNG[protected]
Payment done via Debit...

I serviced my bike lastfriday @chandra motors in Nagerkoil (Kanyakumari district) in tamilnadu...delaer contact:+[protected]

My bike was RE classic 350 black model2018 ..it's my first paid service(5th service)..after service my bike was issues & mechanical problems...before service not like that my bike...
Somany customers has adviced me not to service there..bcz they were not properly make company service..pls upgrade & enquiry their mechanical service...

Dear sir/madam,

Myself m. Rajeev varma recently availed royal enfield himalayan snow from chandra motors, nagercoil tamil nadu on[protected].
During purchase, i was told that there is a complimentary helmet form the company, but i requested to give any other item instead of helmet as i have already purchased other one. As there is no such option from them, i convinced.
When i went to showroom for helmet to pillion rider (My wife). Staff of the showroom denied to offer helmet of appropriate size. I. E, small (S). Adding to that they forced us to take the helmet which...

I got a new royal Enfield gunmetal in the month of October 2018 due to some problem my break were damage. I don't know what was the problem when i went to the service centre every mechanic told something different to me and couldn't give me the correct information about what was wrong.Atlast one of there mechanic showed me what went wrong and told me that disc wire has to be changed as it has been damage. I told them that it is a new bike how it can get damage after little conversation i told them to change it. They told that they don't have the stock and told ne that they will order it.After 12...

Dear sir

My name is m. Deenadayalan i purchased a royal enfield thunderbird in sri venkateswara bike zone

Buying a thunderbird is my dream but now shame to buy the royal enfield bike

Now a days thunderbird name is changed to sound bird, noise bird, irritating bird

When i given my bike for first service i mentioned the engine noise but service center people said the noise is mandatatory

This word is acceptable or not for 175000cost bike if the noise in the silencer is acceptable but the noise in engine like share auto noise

I’m naveen monteiro, i’m reaching out to you regarding a very bad experience that i had got from “whitefield motors” services centre

I’ll really appreciate if you could help me resolve the dispute.

Below i’m drafting my experience in detail.

25-jan-2019 - my vehicle (Royal enfield silver colour reg number: ka17 ej 9444) broke down and i had reached out to “whitefield motors” for help in towing my vehicle.
It was so good of them that they accepted my request and came down to pick my vehicle.

We reached the service...

I am RAKESH KUMAR a residence of police line SIRSA 125055 haryana
I have booked a Royal Enfield classic 350 from GULZAR MOTOR AGENCIES SIRSA by invoice booking order no.1524 dated[protected]
The bike delivery was expected to[protected] but agency failed to deliver it till[protected].After they fail to full fill their commitments I have cancelled my booking and ask them to refund my booking amount of RS.3000
But till today they have not refunded my booking amount .I am totally frustrated by the behaviour of agency's person .
I am writing you this letter in this hope...

I have purchased my bike from jayanagar showroom, bangalore in nov 2016 and i have done my all servicing in royal enfield service center only. I m getting engine noise in my bike and while getting the bike showroom people had told me that any kind of engine service will come under good will warranty.

Please give me more information on this
Contact me on [protected]

Urgent help!!!...

I have a thunderbird 350cc bike, this is 23 months old, now i face my speedometer glass is cracked inside, so i need to claim that part, all the free and cost service are did regularly, i ask the usilampatti royal enfield service center they said that part is out of stock to complaint through mail for the immediate action i have only 9 days to go end of warranty so please make it fast, [protected] this is my mobile no for any further enquiry...

Dear re,
This is to inform you that we have purchased rae classic 350 gun mtl gry.. On friday 15th march 2019
After that today bullet ll not start and back tyte punchar with any kills and pine.. It’s really insulting for re brand..
Pls look into this in 4 days ll not supporting and my work ll hamper..
Pls look into this and suggest wht we have do..
Thanks and regards
A vikash
[protected]...

While riding royal enfield (Its night time), in one of the down area, silencer has been broken/loosen and fallen down (Its all near pandavapura-chinakurali road), its was completely dark no light, after some distance i noticed a big sound came and thought may silencer has been loosen, i came to one of street light pole and checked by stopping vehicle. Silencer itself not there, i went back its was almost a kilometer., i could not find it and i lost it.
Its is manufacture defect if something fallen down like this without observation, how can i protect vehicle. Please help on this to reimburse....

I have purchased Royal Enfield Thunderbird 350X roving RED model in sep.18 (MH03CZ9916)
I have not ride it too long, but on Saturday 16th March 2019, I have went to Pune, and while returning, some abnormal noise I heard, but I found nothing after some KM gone, my bike silencer got detached from its fasting part.

for same I have to tie this by metal wire, pic. is for reff attached.

I have done by bike 3rd servicing on 2nd March2019, in same M/s . MOTOKRAFT chembur service personnel told me that all part will get tighten, but after that also I face this issue,...

Dear sir/mam

This is to bring to your kind notice that i had booked interceptor 650 ravishing red on dec 16th 2018 from electronic city motors hosur main road bangalore. The promised date was 90 days from the date of booking. As on today 90 days are over and when contacted over mail the reply is that i may get it on may end. Then too there is no surety they will delivery as since it's said you may get. I am really disappointed with their careless behaviour and not keeping the committed dates with the customer. Hence i need to register a case for this kind of negligence and avoidance...

I bought a royal enfield classic 350. After two years of mild usage i noticed that the chasis of the bike was cracked. Ive not ridden the bike ever since as the company suggests that i will have to bourne all expenses approx 12000 for the chassis and 5000 labour. I believe my life is more important than this expense. But why pay for an expense which the company should take responsibility for i tried taking an insurance claim but that also got rejected. Im clueless what to do and thus requesting for help....

Dear sir,

I have purchased bike 18th march 2018 in ess aar motors kotla south ext.
I am face in problem the in bike start in like missing, smog continuesly, & meter light not working purchase the bike.
Still suffering the problem bike permanent break down in 3 time on riding & exhaust bend pipe with silensor burn very bad conditions & i touching the bike by crane in 03 times on a month.
Right now my bike in service centre (Ess aar motors, neb sarai, ignue road, new delhi) on dated 13.03.2019.
But still i didn't receive any call by service center by confirmation.

I am nazim multani, i am the customer of royal enfield. I purchase the royal enfield 350 classic chest nut red. During the purchasing time in agency the behavior is very poor from the agency employees. I requested to meet from the senior authority of the agency, but the employees say's we are the superior of the agency. The employees of agency is not supportive and helpful for the customer and charge the wrong amount of the extra accessories.
Al purchase the 8000 accessories including the leg-guard (Bumpar), the leg-guard original price is fixed from the 2250 in simple leg-guard but the agency...

I went for a servicing today my turn was in 4 i was in market when they called and told servicing is done so, i went to get my bike and after payment they gave me gate pass and i gave that gate pass to the person in servicing center and they brought out my bike after checking thoroughly i saw scratches in silencer pipe and when i informed about it they put a black spray so, i am totally disappointed with them and i'm in delima about my next servicing...

Sir i purchase thunderbird model in june 2018 from chittaurgarh rajasthan. From last day its self not working after that my silencer bacame red hot when bike was running. Now bike is not starting i informed showroom but they not give positve response. Bike is 30 km far from showroom (Manglam showroom chittaurgarh). I call two time in showroom plz provide emergency service...

I had given my thunderbird 350 for service at lamba service centre near subhas nagar metro station to mr abhishek the advisor at 3.30 pm on 14/3/19.
During the conversation mr abhishek was trying to increase the total bill by every way.
They took 350 rs for grease one part itself.
The front disc and plate were changed with my permission but the results were not satisfied, they changed the front bearing also for the same reason.
After 7.30 around they gave me a dirty bike and meter not working after the test drive was done, to which abhishek replied it says due to excessive...