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Royal Enfield Complaints & Reviews

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Last updated Feb 24, 2024
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+91 44 4223 0400
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Tiruvottiyur High Road
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Tiruvallur District
Tamil Nadu
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600 019

Royal Enfield reviews & complaints(3452)

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S
Shalabh1326
from Ahmedabad, Gujarat
Feb 24, 2024
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Delay in Delivery of meteor 650 Bike

Address:Royal Enfield, A Unit of Eicher Limited, Tiruvottiyur High Road Tiruvottiyur, Chennai, Tamil Nadu, India

I am writing to express my deep dissatisfaction with the delay in the delivery of my booked Royal Enfield motorcycle. I had booked a Royal Enfield Meteor 650 celestial Blue on 22nd October2023 from the Karnavati showroom in SG Road, Ahmedabad, Gujarat.

Despite repeated follow-ups and assurances, I have not received any confirmation regarding the delivery timeline. At the time of Booking i was clearly told the maximum delivery...
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M
manish kumar delhi
Feb 5, 2024
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Missing issues

I face missing issues while riding because of this i met with mini accidents as well but when ever i go to the service centre then they fix issue temporarily
facing same issue 4th time in 1 year

they should fix this issue...
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N
Narain das
from Ranchi, Jharkhand
Jan 28, 2024
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Regarding wrong insurance paper given to customer

Address:Bariatu Road, Bariatu, Ranchi - 834009 (Near Hill Tank, Opposite DAV Public School, Pani Tanki, Jay Prakash Nagar)

On 13 January 2023
Purchased Hunter350 from the authorised Showroom
At the time of delivery received document
-1 -tax invoice
-2 insurance paper ( which was not actual )

As one year cross
I called my agent for the policy renewal
And shared the insurance paper given to me on 13 January 2023

The agent replied this is not the actual insurance copy, Policy number is...
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A
anumod pd
from Mumbai, Maharashtra
Jan 9, 2024
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Washing

Address:Ettumanoor

I owned meteor 350 supernova, it's second service was done yesterday.But I m not satisfied with that, service was done not properly, and was taken 6 hours...
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I am writing to bring to your attention a highly unsatisfactory experience I had at Empire Motors Kilimanoor Thiruvananthapuram, Kerala with regards to the servicing of my vehicle, Registration Number: KL 82 A 1118.

Despite having received a call from one of your service executives to book an appointment for my vehicle's service, scheduling it for 9:00 AM this morning, I am deeply disappointed to inform you that as of the current...
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S
Salimzzz
Dec 16, 2023
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Chrome silencer problem

Address:Bangkok

Meteor 350 Super Nova : purchased on the 5th December 2033 and covered almost 500 kilometers.
Chrome Silencer is showing very ugly spots and flakes because of heating and I was told by the service center to clean and rub with a Wenol cream !
I’ve never had this issue with any other bikes and I have owned a lot !
Showing proudly my Indian made bike ( against the Chinese crap they sell ) it’s embarrassing for me and...
+1 photos
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A
Atul97b
Dec 5, 2023
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Non delivery of order no 20000037611

I had p laced an order on 10/4/2023 and have made the full payment.
However the order has not yet been delivered.
I have made quite a few calls to the Customer service however the only answer I have got is that the complaint is being escalated....
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D
Debapratim Chanda
Nov 20, 2023
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Royal Enfield Bullet 350 Military Red.

Address:4Aces Enfield Showroom, Aay Jay Tower, Beside Zoo Road Post Office, Guwahati, Assam.

My name is Debapratim Chanda, I'm a resident of Guwahati, Assam. I brought a brand new royal Enfield bullet 350 military red on 9 November, 2023 from 4 Aces Royal Enfield showroom Chirag, Zoo road Guwahati & just after taking a short ride of 5 km after delivery of my new bike from zoo road showroom, I got problem on road while coming to my home at night my brand new bike got stopped, battery not working & showing no display in meter in this...
+1 photos
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Address:NO 48 , 2ND FLOOR , LOGANATHAN 2ND CROSS STREET , MANIVAKKAM EXTENSION , CH-48

Sir ; after 1 year o[censored]sage my bike problem rising new problem coming frequently from past 3 month 2 times RSA help needed due to break down
at present also my bike not getting started problem taken to showroom they diagnose he problem and said throttle body need to be replace at present in that show room that part not available due to this my bike is under break down for 1 week
my query is due im having warranty its going...
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S
sanjeev_17
Oct 22, 2023
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RC not received even after 1 year of bike purchase

Hi,

I purchased one Royal Enfield Meteor, Stellar Blue color from Sai Ram Autocrafts, Bangalore in November 2022.

It's been 1 year of the purchase still haven't received my RC card. On m-parivahan app, i can see my RC has been registered to a different person.

On talking to showroom about this, every time they said it's a mistake from RTO end and it will be fixed in mext 15 days. It's been a...
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D
Dhandapanid18
from Chennai, Tamil Nadu
Oct 17, 2023
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Service and Spare Quality issue

Address:Madipakkam

I have given by RE Classic Dessert Storm for service on 12/10/2023 at Royal Enfield Showroom - Sri Venkateswara Bike Zone. I had major repairs on breaks and front bumper . I got the call from service advisor on 17/10/2023 mentioning that fuel pump has some faulty and it has to be replaced.
When i had given the bike for service it was working fine. The same fuel pump was replaced at Royal Enfield company store OMR couple of year back...
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G
Gopinath Chandru
Oct 12, 2023
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Refund booking amount - I speed motors chennai

When i booked the vehicle they promised delivery time of 15 days when asked for an update staff behaved very rudely and i told them to refund booking amount i am yet to get response....
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R
RITHICK S
from Tharamangalam, Tamil Nadu
Oct 7, 2023
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Regarding rto registration process

Address:Chamundi enfield Four roads,salem

Dear sir/madam
I am RITHICK from tharamangalam.i have been taken royal enfield on 30.09.2023 at four road chamundi enfield showroom.before the delivery date I have been went to company on 27.09.2023 and said my guider Rishi to make my vehicle temporary registration for getting fancy number though I said during the delivery day the guider said I have made ur vehicle permanent registration. I said him no to do he did and he said he will...
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R
RITHICK S
from Tharamangalam, Tamil Nadu
Oct 7, 2023
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Regarding rto process

Address:Chamundi enfield Four roads,salem

Dear sir/madam
I am RITHICK from tharamangalam.i have been taken royal enfield on 30.09.2023 at four road chamundi enfield showroom.before the delivery date I have been went to company on 27.09.2023 and said my guider Rishi to make my vehicle temporary registration for getting fancy number though I said during the delivery day the guider said I have made ur vehicle permanent registration. I said him no to do he did and he said he will...
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S
Subhash Udagave
from Sangli, Maharashtra
Oct 4, 2023
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Warranty refused by the royal Enfield dealer M/s.Hare Madhav dealer Miraj,Dist-Sangli Maharashtra

Address:Housashri Bunglow, survey no 381/24A, Dattanagar 2nd lane, Vishrambag, Dist- Sangli, Maharashtra -416415

Dear sir,
I have purchased meteor stallor bullet from your showroom from Hare Madhav royal Enfield dealer in Miraj on 01.07.2021. Ref my vehicle no no MH10DR6399 vehicle running is 11000 and odd.
Till date I have did all the services in time. When today I shown my motorcycle to your dealer for noise at rear side. .they said chain of your motor cycle is needs to replaceed. And chain has no warranty. Further he said life of...
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B
Bhagathrudolf
Sep 26, 2023
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Bad customer service. accident claim issue

Address:6/494B, Chungam Faroke, N H Road, Petta, Feroke Kozhikode, Kerala, India Pin Code - 673631
Website:www.royalenfield.com/in

I purchased new bullet with new bumber to bumber innsurence with NoClaim bonus 0%. in calicut Farock Luha Automotive showroom. but that byke is accidented in another district (Alapuzha) . In alapuzha service center no option for claim my vehicle with No claim bonus 0%. they are only focusing thethird party commision amount. No customer satisfation...
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The Hunter 350 Model claims a mileage of 36.2 kmpl whereas with my recent purchase I have consistently observed < 20 kmpl. A detailed evidence has been submitted to the service center that showcases the screenshots of the odometer for two different trials.

Vehicle Purchased from == jayshree Automotives, Himayathnagar

Serviced at == Jayshree Automotives Service Center, Domalguda....
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R
R KALAIYARASAN
Aug 31, 2023
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My booking through online not reflecting in dealer side

Dear concer i have booked a vehicle in name of R.Kalaiyarasan, meteor 350, on 28th aug 2023, my booking I'd is not matching with the name and vehicle I have tried calling RE customer care but no proper response.

Kalaiyarasan
[protected]
rkalaiyarasan.[protected]@gmail.com
[protected]@yahoo.co.in...
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V
VinayBETHESDA
Aug 30, 2023
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Not giving a proper service and they delay to do the work

Address:Shimoga

I have left my vehicle to service. Because of rear shock absorber problems before 3 month I got a same problem now. I had a rear shock absorber warranty, so it has been changed. But now there is a problem for rear shock absorber . They were not responding properly . I have warranty till 2026 but they are not ready to solve my problem....
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Address:R/O Jammu, Bathindi
Website:.

I change Rear Caliper Assy - ABS before 2 days ago, but today Again I face same problem, My bullet 350 rear tyre jammed at flyover, Reliance Motors Service Jammu, Supplier GSTIN 01AATPR4491D1ZK, In this month I visit more than 5 times. They have only one motive xchange spairs parts of bullets, But didn't find particular fault in bike, I suffer from last 02 months....
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