[Resolved]  Cleartrip.com — Cleartrip does not respond to unauthorized charges deducted

Address:

Bangalore, Karnataka

I had booked a ticket with Cleartrip with their trip ID[protected] by paying Rs423.Later I cancelled it and I recieved a mail on Friday 23/4/10 stating that the ticket is cancelled and the refund amount is Rs.356. Again on 26/4/10, I recieved a mail saying the refund is processed and Rs.316 would be refunded to my bank A/c. How this has happened.Totally they have deducted Rs.107.

According to their 1st mail I would loose 19% of my money for cancelling the ticket and according to their 2nd mail I have lost 34% of my money for cancelling the ticket. This is nothing but daylight robbery. Why did they send 2 mails showing different refund amounts,I have been sending them reminders but they have not responded till date, I am fed up with their attitude and writing to u all.Pl sort the matter.