[Resolved] Cleartrip.com — Cleartrip.com not refunded my amount..FRAUD [Ref No: [protected]] | |||
On 27th Aug,2011 I called cleartrip to book a flight ticket from Delhi to Amritser [Roundtrip] for Sep .3rd , 2011. [ Booking Ref ID: [protected] ]. After making the payment the that took a long time cleartrip executive told me it was not succesful as the flight seats are not available. It’s so un-professional on the part of cleartrip that they haven’t checked the flights status before debiting the amount from my credit card. The amount Rs.3,527- was debited from my account but the ticket was not booked. Cleartrip call centre called me up and told me that the booking was not made and said that this money will be refunded back to my account in 5-7 working days. I made the booking on 27/08/2011 and today its 05/09/2011. No refund yet recieved. I’m highly disappointed with the neglegence and stupidity of cleartrip and will surely advice my friends or collegues not to book any tickets from them. Even after giving me so much of inconveneince i’ve not received any call from call centre for apologies and no REFUND has been made till date. PLEASE DO NOT BOOK ANY TICKETS OR RESERVATION FROM CLEARTRIP.COM THET ARE CHEATERS AND WILL NOT REFUND YOUR MONEY . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
TELL ME THE CURRENT STATUS OF MY REQUEST..IS IT FORWARD FROM YOUR SIDE TO BANK….?????
Reply
Dear Mr.Bedi,
We are really very sorry for the inconvinience caused to you while booking an Air ticket over the phone.
As per our records, we have refunded the entire amount back to your card account and you can use RRN #[protected] while checking it with your Bank.
If you need any other help, do write back to us on [protected]@cleartrip.com and we would be glad to assist you.
Regards,
Cleartrip Customer Care
We are really very sorry for the inconvinience caused to you while booking an Air ticket over the phone.
As per our records, we have refunded the entire amount back to your card account and you can use RRN #[protected] while checking it with your Bank.
If you need any other help, do write back to us on [protected]@cleartrip.com and we would be glad to assist you.
Regards,
Cleartrip Customer Care
Refund
RefundWhen I booking tickets I called them they said if want to cancel they charge only 500 so I booked tickets after that when I cancelled they charged me 6000₹
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