Cleartrip — fraud for refunding amount

Address:

Gurgaon, Haryana

Hi my name is raghu dagar. One week ago i was booking a ticket from gandhidham to delhi in tatkal quota. First time when i made payment the system shows result that " sorry currently we are not able to book your tickket". Then i tried again payment has been done system shows "opps the train you have selected is not available sorry this happens some time". Third time i got a view on my ticket and later i gotthree ticket for one passrnger of tatkal quota. Each one of rupees 541. I called customer care of clear trip they say that if what i was saying about system response is true then they will bare the charges. And asked me to wait 25 hrs. I waited nexy day they call and asked for more 24 hrs. This happens for couple of more days. Yesterday i got call from some boy name pritam say that my request for refund is not valid because there it department says that they have sent me a mail. Which truely i didnt get at that time. I have to bate charge of alomost 1100 because of cleartrip.com. this is not the first time i got problem for booking ticket in one month i got three time problem for using clear trip and first time and i got to bare charges for theremistake. I m there one of the consistent user and this happens to there loyal customer.