[Resolved]  Cleartrip — non refund by cleartrip

Address:

Haryana

Hi..I did a hotel booking with cleartrip for Kadamkunj Lodge, Bharatpur, and had to cancel it well before my scheduled trip due to some reasons.
Cleartrip is not refunding the money, they say it is non refundable. When i cross checked the voucher invoice, the terms of non refundable is mentioned in a manner so that customers can easily overlook it. It is mentioned in very small fonts, which is difficult to read, and also at the bottom of the receipt/invoice.
This is cheating. If a special terms is there, it should be mentioned in the same font as all other T&Cs, and also placed at an appropriate place in the invoice.
Cleartrip should refund my money because it is illogical that if a service has not been availed, then there cannot be any non refund for the same service being booked.
Please help in getting my refund back asap
Regards
Arjun
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