Cleartrip.com — Hotel Cancellation charges

 
2 Reviews
India
 harshgaj
Dear Sir

This is to inform you that i hv booked online hotel through cleartrip.com from 01/01/11 to 03/01/11 ie for 3 nights .But due to my son sudden illness i cancelled the booking online at 11.30 am on 31/12/10.
Its is clearly mentioned in the terms & condition that one day charges will be dueduced if cancelled before 24 hrs check in which is 12 PM
But they have dudected the one day amount even i hv cancelled on 11.30.AM

ID for Hotel BOOKING :[protected]

Regards,

HARSHA VARDHAN
[protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hello,
This is reference to Trip ID: [protected] of Clear-trip.com .I booked a
room in hotel .
For a emergency case, i postponed my trip within 24 hrs and cancelled
my booking but they don't give me a single price for my cancelletion.
I am harassed consumers of cleartrip and i will never ever do any
booking through them and will also ensure none of my family or friends
uses their services. Can any one help me?

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    Customer satisfaction rating
    4%
    Complaints
    1625
    Pending
    26
    Resolved
    49
    phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    location
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip.com - Hotel Cancellation charges