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[Resolved]  Clinical Research Education and Management Academy — Refusal to refund

Dear Sir

Address of the complainant
Chetan Joshi
A11 Nav Surya Prabha
Murar Road Mulund (WEST) Mumbai 80

Address of the respondent:
Clinical Research Education and Management Academy (CREMA)
Silver Astra Building
Wing A, 3rd & 4th Floor,
J.B.Nagar, Andheri(East)
Mumbai 400 059.
Mob :+91 [protected]/62/63/64

During December 2008, CREMA ran a newspaper adveritsemt about one year part-time
courses in Clinical research. I have the copy of the advertisement with me. The course
were advertised to run once a week at 2PM every saturdays for the whole year.

Timings of 2pm sounded suitable so I paid Rs. 15, 000 by cheque as part of the fees
and Rs. 500 for the application which I believe was non-refundable.

The inaugural day of the course was on 6th December 2008 at 2pm. During the conclusion of the inaugural speeches, CREMA management abruptly annouced that course will now run from
10am to 4pm to suit few students who were attending from Pune.

Many students including me protested but they were all ruthlessly turned down by CREMA
management. CREMA management offered to call the employers of the students who protested.

I am currently not working and my current qualifications are in computers and I was being offered
a job that required me to work on saturday mornings. I could not realistically tell the prospective
employer of the time adjustment since saturday was important for its business and moreover course
in CREMA was not exactly in his field.

I had protested against the time change because but my concerns were brushed aside. As a
consolation, I was told that matter will be resolved after the management will reconvene to decide
on the conflict. Two more weeks passed by. I attended lectures on 13th but stopped attending after 20th.

When I realised that CREMA management was just playing politics of divide and rule, I decided
to discontinue the course. They had no genuine intention of keeping with the advertised offer,
I asked them to refund the money.

CREMA was piting needs of one student against the other and trying to use majority as a deciding factor. It was tough decision for me.

On 20th December, I told of my decision to Dr. Chitra and Dr. Deven parmar from CREMA and they both
agreed to issue the refund since technically they were no longer offering the exact educational product they had advertised. I had failed to persuade them to run classes on the advertised times.

I met to Dr. Chitra on 3rd January 2009 and she asked me to talk to her associate Dr. Sunita for the cheque who was not present on the day.

Next whole week passed by in my efforts to trace down Dr. Sunita who never returned any of my calls.

On Friday 9th January 2009, she told me that fees are not refundable.

I asked around and was advised to approach the consumer forum for the refund and damages.

I wish to obtain refund of 15, 500.
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Aug 14, 2020
Complaint marked as Resolved 

Complaint Status

[Apr 29, 2014] customer support has been notified about the posted complaint.
Complaint comments  5 CommentsShareTweet



While I posted the complaint, I do not want it visible on internet in this manner.

Please remove the original complaint immediately.

super chetan, u truly deserve this. the amount of pains u hv given to others and to me when i was studying my phd, god is seeing everything. i pray god u still suffer more n more physically n financially.

These guys are total fraud especially chairman vijay moza. Presently he has not given salaries to all his employers and even don't bother about anything. He is on planning to take another batch of students this year and runaway from the country. Also the running courses are not recognised like health management. I advise all students planning to join please beware of crema
Please dont ever think of joining CREMA... the worst institute that never offers the quality of education that they promise while taking the admissions... people who are intending to take up their dream course dont join crema... they are fraudsters... Mr. Vijay Moza, His son Akshay Moza, the present Campus Head Rajeev Karbe, Principal Dr. Ravi all are frauds... they have not paid salaries to faculties and and they also dont take classes..they are just behind the money and ones they get their money in the form of fee no one will bother to pay any attention to the education quality...they are also planning to take students for the coming spring...but STUDENTS BEWARE AS CREMA IS A FAKE AND WORST INSTITUTE...

Even after the fault lies their end they are no way ready to accept their faults in-turn abuse students and threaten them of not taking classes if they are not paying the fee...when things were raised and asked for refund they are no way ready to pay our hard earned money...

Seriouly this institute need to be BLACK LISTED... pleople BEWARE...
This post is to aware people who are looking for a rented house in mumbai.Want to share my BAD expernce and heLP innocent people.

Beware of the Joshi family, the brothers:Mithesh Joshi, Chetan Dinkar Joshi from Mulund.
Ph: [protected].

They are fraud and are extremely cheap and money minded people.They have flats in Powai, Colaba etc.I've lost my hard earned deposit money of 1 lakh in their hands and I curse them everyday.DO NOT LOOSE URS!!!


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    Clinical Research Education and Management Academy
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    Clinical Research Education and Management Academy Phone
    +91 88 7978 3651
    +91 88 7978 3653
    +91 88 7978 1350
    Clinical Research Education and Management Academy Address
    468-C Silver Astra Building, 2nd Floor, J.B.Nagar,Andheri (E), Mumbai, Maharashtra, India - 400059
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