Cocacola, Thumsup And All Soft Drinks Of Your Brand — non attention of your executive towards the customer complaints from last 3 months by mr. sandesh.

Shah Kunvarji Velji & Co.

shop no.2/3, laxmi narayan house, murari ghag marg, prabhadevi mumbai 400 025.



To,

Executive manager,

cocacola india.



Sir,

I am retailer having an outlet at named SHAH KUNVARJI VELJI & CO. having address mentioned above.

I AM WRITING THIS MAIL TO INFORM YOU THAT WE HAVE RECEIVED 2 COMPLINTS FROM CUSTOMER FOR PET BOTTLES OF 1.5LT. THE CUSTOMER HAVE GIVEN WRITTEN COMPLAINTS TO US.WE ALSO HAVE 2 DAMAGE BOTTLE IN WHICH ONE 1IS LEAKED AND THE OTHER ONE IS SQUIZED.



I HAD CONTACTED YOUR EXECUTIVE MANAGER MR SANDESH FROM LAST THREE MONTHS FOR THIS PURPOSE, HE IS CONTINOUS saying that the bottle would be REPLACED BY THE SALESMAN NAME MR. ACCHAELAL but when we ask the salesman THEN HE SAYS THAT U ASK MR. SANDESH AS HE HAS NOT GIVEN ANY INSTRUCTION TO US.THUS THEY ARE BOTH DENYING TO REPLACE THE BOTTLE AND JUST DELAYING THE COMPLAINTS OF THE CUSTOMER.



WE NEED A FEEDBACK AS EARLY AS POSSIBLE BY MAIL OR BY SENDING YOUR REPRESENTATIVE PERSONALLY.





THANKING YOU



MY CONTACT NUMBERS ARE ([protected], [protected], [protected])