[Resolved]  Country Club — False commitment

Dear Sir,

Me and my wife attended Gold Star Hospitality programme on the New year eve where the salesman Nayaz Alam promised us that by paying Rs. 15000 we will become trial member of Country Club and Mountain Club. Also as being a member of Country Club we can access the facilities of safdarjang club. The trial membership is for two years and if we are satisfied after 2 years we can join a full membership. On relying on the information we paid 15000 via credit card and subsequently he gave us an agreement which mentioned only Mountain Club. On asking why it does not mention Country Club, they replied that the Country Club card will come to us by post.

HOwever when we did not received any card in next 2 weeks we followed up with Nayaz alam and gold star hospitality, which then said that the salesman has given us false information to meet their targets. We are not eligible for holidaying in country club properties and we will not get safdarjang club membership as well. They are not meeting what their salesman has promised nor are they returning our money.

Request you to kindly look into the matter. their contact details are as follows:
Gold Star Hospitality
B-61 (LGF),
KALKAJI,
NEW DELHI - 110019,
TEL. NO.[protected]/01
Email :[protected]@mygoldstar.co.in,
[protected]@mygoldstar.co.in

Nayaz Alam (Salesman) - [protected]

Petitioner
Kapil Maheshwari
A 118, Arjun Nagar
Safdarjang Enclave
New Delhi
+91 [protected]