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Country Club India Complaints & Reviews

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Updated: May 26, 2025
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Country Club India reviews & complaints(1360)

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D
Dipanjan Singha
from Madanpur, West Bengal
May 26, 2025
May 26, 2025
This thread was updated on May 26, 2025
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Cheating and false promises

Address: Kushpata , Ghatal, Paschim Medinipur, pin-721212

My name is Mousumi Singha. My phone number [protected]. The Country Club told us many false promises and they told us about they will provide rooms and also they gave us food coupon. But didn’t gave any coupon and told it’s about associate property. And also they didn’t gave the accomodation free of cost. Already I paid more than 1lakh 25 thousand. Also I paid for international but they couldn’t give that also. Their...
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Viki_pujara
from Ahmedabad, Gujarat
Apr 28, 2025
Apr 28, 2025
This thread was updated on Apr 28, 2025
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Address: A-601, Amrapali Lakeview Tower, opp. Alpha One Mall, Vastrapur, Ahmedabad, Gujarat 380015
Website: countryclubindia.net

To Whom It May Concern,
I am writing to formally lodge a complaint against Country Club regarding their unethical and fraudulent practices.
On 12th-Jan-2019, I paid an amount of Rs. 60, 000 towards a membership at Country Club. Despite paying the full membership fee, I have not availed of a single service offered by the club till date. When I approached them to request a refund for the amount paid, they have outright denied my request without providing any valid justification.
Furthermore, despite my non-usage of any facility or service, they are now forcing me to pay annual maintenance charges, which is completely unjustified. It is highly unfair and unethical to demand maintenance charges from a member who has not availed of any services.
I feel cheated and harassed by their behavior, and it clearly reflects a pattern of misleading customers, unfair trade practices, and financial exploitation.
I request:
Immediate refund of Rs. 60, 000 paid towards membership.
Immediate cessation of demands for annual maintenance charges.
Strict action against the fraudulent practices followed by Country Club.
Country Club India customer support has been notified about the posted complaint.
Apr 28, 2025
Updated by Viki_pujara
The below false information provided by country club executive:

1. Firstly they told me that they have more than 1000 properties with category 4-5 stars owned by the country club and when I checked they have limited properties at limited destinations and property category is 1-2 stars.

2. They told us, using their membership, we can avail breakfast and dinner facilities at their properties for only 630 Rs but in 70-80% of their properties no breakfast and dinner facilities are available.

3. They mentioned we can use their gym membership and they also have their associated gym in wagholi also but they don’t have any associated gym in wagholi.

4. They told us AMC charges 6000 rs inclusive of GST and in the app it shows 7080 rs and AMC only needs to pay while using their properties . If you are not using their properties, no need to pay AMC. But when I discussed it with my friends they told me we will be getting continuous calls from customer care for AMC.

5. They told us we can rent our holidays week from day 1 after taking their ownership but now they are saying we can rent our holidays after one year.

6. I have read a lot of negative reviews about you that you are not genuine and you are looting customers. You had done the same thing with many of your customers and never provided services to them.

7. I have been told that the transaction is done through no cost EMI but when I asked citi bank about no cost EMI, they told me the merchant has not communicated to them about no cost EMI.

8. During booking they told us we can book any property during any season and now they are saying for booking any property we need to tell them before 15-20 days.

9. They told us we can borrow next year's holidays and use this year and maximum of 4 week(6n 7D) we can use in a year but that is not true. In the app we are eligible only for one week leave in a year. After completing one year, we are eligible for 2 W leave.

10. Most important point about utility charges, they never mentioned utility charges during meetings and now they are introducing it.

Now in every aspect you have done fraud with me and for this you have to bear consequences. Waiting for your kind response.
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    Safalya Holey
    Mar 20, 2025
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    Country club is a big fraud company

    Yesterday I got scammed by country club. After taking the membership I read the reviews about country club and I feet I got cheated. They will never tell you about the cool down period. They will just say this fee is non- refundable but if you check there app agreement there they have written a cool down period of 10 days. I have already mailed them that I want to cancel my membership and still they haven't replied please help me get cancelled...
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    J
    Jyoti@06
    from Pune, Maharashtra
    Jan 15, 2025
    Jan 13, 2025
    This thread was updated on Jan 13, 2025
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    re:cheating and looting by brain washing people, cheated of rs 40000 as membership amount, fraudster company

    Address: viman nagar Pune

    My complaint shown resolved however no action has been taken.
    Is this forum also to cheat people, kindly let me know...
    +1 photos
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    S
    Smartygrounded
    Oct 23, 2024
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    Address: Country club, MG Rd Number 1, near swami vivekanand school, Gaothan, Pushp Heritage, Parekh Nagar, Kandivali West, Mumbai, Maharashtra 400067, IN

    There is lack of maintenance in the club. No proper drinking water filter. There is only one barrel which is kept on a stool near the gym on the ground floor. Not sure if the water is drinkable. No neat and clean changing rooms for gym, swimming pool or any other sports for the members. All toilets are filthy and stink a lot. Changing rooms next to the gym have toilets which are not cleaned nor there is water in the taps. No lockers as committed during buying membership. Gym is located in basement with no proper ventilation. There is no window nor there is any exhaust which could lead to suffocation, It's been operated with only 4 A/Cs which are insufficient. These A/Cs are also not properly maintained. Thers always a leakage issue happening and the water comes on the floor which could lead to short circuit, or any member would get a shock. Any mishap happens in the Gym then there's is no secondary or emergency way to come out as its got only one entry and exit point.
    Country Club India customer support has been notified about the posted complaint.
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      Anjum Firdous
      Oct 3, 2024
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      Address: Hyderabad

      Dear team,

      This is to bring the notice that, I am the member of country club member, and I had paid all the Chagres and AMC for all the years, whenever I need to room booking, they will replay with rooms are sold out. kindly find the contact number and email id, who always say no rooms and its sold out. [protected] Naveen ([protected]@countryclubmail.com) kindly call the mentioned number and ask them to refund the amount or give us the booking whenever we request.

      Member Name: Anjum Firdous
      Mem. no:CCMU545VIP5LB111408

      Kindly help me.

      Regards,
      Anjum
      [protected]@gmail.com
      Country Club India customer support has been notified about the posted complaint.
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        S
        from Powai, Maharashtra
        May 27, 2024
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        Complaint against false promises made for VIP membership

        I was a member of country vacations. Last year country club vacations AMC team contacted me to upgrade to VIP membership committing 6N 7D complimentary holidays without any charges for own properties with 10 yrs + 2 yrs of carry over holidays on email. But after I paid for membership they have not updated the same in my membership. And from Mar 24 when am asking them to book the complimentary holidays they are not supporting. When I tried...
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        M
        Minni Rohatgi
        May 2, 2024
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        Address: Delhi

        I have applied for life time membership of Country Club on 30/06/2017 through V3S Mall, Vikas Marg, Delhi Branch (as per the invitation and after so many discounts/commitments) but when I have received a call & mail from the head office, I understand that commitments are false. Then I have mailed the concern person on same day. But not got the clear reply. After that I have called to your customer care and mailed them on [protected]@countryclubmail.com, so many times from 30/06/2017 to 25/08/2017 but as per your general practice, no reply received. Then I have filled a case in the District Consumer Forum, Delhi on 19/09/2017.
        Now the Forum has ordered to pay my deposited amount with interest and Rs 10000.00
        But you have not paid this amount till date, now I will go for the recovery from your assets.
        I am attaching the copy of order. Also note this order was sent to your Faridabad, Haryana office too.
        +2 photos
        Country Club India customer support has been notified about the posted complaint.
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          AmitSharma7086
          Apr 9, 2024
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          To Whom It May Concern,

          I am writing to file a formal complaint regarding the inefficient services, poor customer support, and false promises made by your sales manager, Jay Prakash, at Country Club.

          I am deeply dissatisfied with the level of service provided by Country Club, particularly concerning the inability to book holidays when required. Despite assurances and promises made by Mr. Jay Prakash during the sales process, the reality of my experience has fallen far short of expectations.

          The lack of responsiveness and assistance from your customer support team has only exacerbated the situation. Despite numerous attempts to resolve these issues, I have yet to receive satisfactory solutions.

          In light of these ongoing problems and the failure to deliver on the promises made at the time of enrollment, I am left with no choice but to request the cancellation of my membership and a full refund of any fees paid.

          I expect prompt action to address this matter and provide me with the necessary steps to initiate the cancellation process and obtain a refund as soon as possible.

          Please acknowledge receipt of this complaint and provide confirmation of the actions taken to resolve it.

          Sincerely,
          Amit Sharma
          Country Club India customer support has been notified about the posted complaint.
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            R
            Reenu1416
            Feb 15, 2024
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            Saila bhoomi plot purchased

            Hi,
            I would like to highlight that I got trapped in scam by country club twice, in 2012 they trap by giving club membership by paying min of 18 months for one ad half year, which was a scam, I paid 1 lakh30k with my credit card.
            Now again they called me n said that as u were member of country club we are offering a discounted plot in saila bhoomi, mehboobnagar, for which I have paid more 2lakh 70k in August 2023, but till date...
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            D
            Dr SP Verma
            from Ghaziabad, Uttar Pradesh
            Jan 18, 2024
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            Plots Given in Vedic Spa Penukonda still not Handed Over, Area Not Developed

            We became member of Country Club in 2007 by paying Rs. 1, 75, 000/- CGP N 126 is membership number. and Country Club gifted us 2 plots of 1089 sq feet each in 2012 in Vedic Spa Zone 2, Penukonda, Anantapur, Andhra Pradesh and got them registered in our name by charging Rs. 60, 000/-. Again it took Rs. 12, 000 for Mutation and sent us papers. But plots have still not been handed over to us, Area not developed. We want to sell the plots but...
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            B
            Bhagyamalu
            Dec 30, 2023
            Jan 8, 2024
            This thread was updated on Jan 8, 2024
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            Hi,

            I took membership recently on 27th dec, 2023 with the amount of 35000. On 29th we checked all Google reviews and service agreement which is totally not up to mark, so we called country club manager "Ravi kiran" to cancel my membership, he said he will be cancelling after I receive my vip membership card.

            Could you please help me in cancelling this membership and refunding my money back.

            Thanks.
            Country Club India customer support has been notified about the posted complaint.
            Please help me fast they are not responding to calls mails, I sent an letter through courier to cancel for that also I didn't received any response. Please let me know if you want any proofs to help me.
            Jeevan Maroju's reply, Jun 24, 2024
            Have you received your refund
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              R
              Rahul Omprakash Agrawal
              Dec 12, 2023
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              Company is totally fraud and do not buy the membership

              Address: Mumbai

              The Country Club has engaged in deceptive business practices. Upon securing membership payment of INR 65, 000, the company failed to provide promised resort bookings and instead mandated an additional Annual Maintenance Charge (AMC) of approximately INR 35, 000 for a five-year period. Subsequent to the AMC payment, the availability of bookings was misrepresented, with only one location being offered, which was not suitable due to prior visits....
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              Shreyansh Singhvi
              Nov 27, 2023
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              Missing parents membership

              Hi,

              We have taken vip membership on 23rd jul 2023. We were confirmed of the country club membership alongwith 7 across for myself, my wife and my father. We were asked to pay Rs 71, 883, which we paid on the same day thru credit card as we were told that they have interest free emi scheme with AU bank.

              1st commitment failure: AU bank started charging interest. We discussed this with the person who enabled this...
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              Suraj Kumar Gaming
              from Mumbai, Maharashtra
              Nov 6, 2023
              Jan 5, 2024
              This thread was updated on Jan 5, 2024
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              Address: Kandivali East, Mumbai

              This is Suraj Kumar, recently became member of country club. At Kandivali, Mumbai country club branch.
              I am writing to make complaints against false advertising and cheating by your employees in sales.
              I was offered below mentioned but got none of them.
              1. 10 years package while paying. Got 5 years package instead.
              2. Life time membership free of cost of sports facilities. AMC was disclosed later.
              3. Free passes of all events at country club. Now I am told I will have to buy AMC offer package of new year events passes.

              Complaint:
              1. This is false advertising. Cheating and fraud. Breach of trust and offer.
              2. Undisclosed and hidden charges and payments.
              3. Wrong package selling.

              Resolution:
              1. Immediate action and resale of my membership with full cost refund. INR 40, 000/-.

              I am hoping to hear from you soon.
              Country Club India customer support has been notified about the posted complaint.
              Hi

              Me too trapped with this worst company, is your issue resolved can you tell me please.

              If resolved let me know how to resolve this.

              Thankyou*
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                K
                Kairi
                from Guwahati, Assam
                Oct 24, 2023
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                Unable to cancel my membership

                Myself Darshan Shrawarna speaking behalf my father Dr Dhiren Sarmah. My father trapped in their advertisements and fake promises took their membership and a total sum of 1, 25, 000 INR. The client which contacted my father left the job and contacted again. Its been few years, every year ask for membership renewal but we never used their memberships offers or any kind of perks and benefits. Now when we ask for our membership cancellation and...
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                Sri Rashmi
                Oct 16, 2023
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                Address: Country Club Hyderabad

                I get nearly 5-6 calls daily following up for AMC of Country club. The process is just not streamlined at the company level. Even after i paid the same through web site, i keep getting calls saying my payment is not reflecting in the system.
                How can a customer be responsible if country club or its outsourced party has a ridiculous software, site to track payments. It absurd if the company/agent expects me to pay with them online, when they call & keep receipt, mail them back & stuff
                Pls add me to the DND list & keep mail transactions on as my AMC is paid already
                Country Club India customer support has been notified about the posted complaint.
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                  som35711
                  from Mumbai, Maharashtra
                  Oct 7, 2023
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                  DAE card - CCMU540VIP5LB71581

                  I had bought a membership for 35000 in June 2023.
                  Later, in July I spoke with your sales executive wishing to upgrade my membership to get a better holiday experience from 7across hotels. The executive confirmed that I have to pay an extra Rs. 25000 and my membership will be upgraded and also get an DAE card and a 10 year holiday package. I paid the amount the same day on 22nd July 2023.
                  Later when I followed up I was told in...
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                  som_35711
                  Oct 1, 2023
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                  DAE card

                  I had bought a membership for 35000 in June 2023.
                  Later, in July I spoke with your sales executive wishing to upgrade my membership to get a better holiday experience from 7across hotels. The executive confirmed that I have to pay an extra Rs. 25000 and my membership will be upgraded and also get an DAE card and a 10 year holiday package. I paid the amount the same day on 22nd July 2023.
                  Later when I followed up I was told in...
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                  Address: Thane, Maharashtra

                  I spoke with a guy names Siddhartha from Country Club and he wrongly booked a hotel for Goa location wherein I requested for booking in Maharashtra. On the day of travel I understood about this wrong booking and Siddhartha assured that I will be refunded with the amount I already paid and I just have to make a new booking of 3, 000 rupees as I was already near the hotel waiting to checkin. Siddhartha took his manager over call named (Anoy)...
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