Country Club India Customer Care
Country Club Hospitality & Holidays Ltd.
Customer satisfaction rating: 33%
Submit a Complaint
494
COMPLAINTS

Country Club India Customer Care

Country Club Hospitality & Holidays Ltd.

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Address
6-3-1219/A, Country Club Kool, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
20
7
+91 40 6653 3696
[Tech Support]
59
48
+91 40 6653 3628
[Tech Support]
7
4
5
4
+91 40 6748 7777
[Country Vacations]
6
7
8
11
+91 40 6748 2222
[Country Club]
5
8
0
5

Customer satisfaction rating
33%
Complaints
494
Pending
135
Resolved
157
So far so good - The company responded to our notifications and is working on resolving complaints.

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Country Club India Complaints & Reviews

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Country Club India — Country club manager has given promises and he has not fullfill any promises

 vipivars2 on Jan 16, 2017
Kindly note that country club has given many promises by their representative Mr Santosh Mishra Ahmedabad, however they have not fulfil any promises. they have take addition payment of rs 18750 for giving additional weeks and other facilities but still he has not given any thing.
he is now not lifting phones also
I am getting daily calls from Country club HO for payment of maintenance . they are giving many offers and when I am informing this above issue they are disconnecting the calls. I have discussed with everybody but nothing got solution....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — False promotion

 harishbhosale on Jan 14, 2017
I was invited for a session and offered movie tickets on 5th jan.
After attending session I havent received movie tickets yet.
I did call, send msg and twice visited but all invain. Momin ( some stupid guy claiming senior guy) asked me to buy tickets first and then reimbursement.
I personally feel this is false promotion as you dont explain these problems.
Please send my movie tickets asap.
Name:harish bhosale
Email: harish.bhosale01@gmail.com

Country club office: amenora mall, pune
Contact person: Piya, Momin, deshmukh...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Subject Fraudulent commitment by agent to become member

 PareshKhona on Jan 14, 2017
Salesmen of country club made false claim to become me a member. He claimed that Thane Branch of Country Club has all Indoor games & all festivals are celebrated at their convention hall in Thane. Post I paid membership fees & visited Thane Branch, I found that it was only gymnasium & there was no indoor games facility & convention hall for arranging parties for festivals etc.
With the lower membership fees than what they collected from me, they also gave 5 years holidays to my friend.
While I have send various e mails to Country Club, they are not accepting the fraud done by their...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Country Club: A bunch of crooks!

 Sonika Katyal on Jan 12, 2017
Sonika Katyal, 12th January 2017
Membership No.- CCDL10V10LB25710

My experience with Country Club is neither new nor different from others. The club is nothing but a bunch of crooks. They have looted me of ₹115000 for 10 years membership which was supposed to be converted into interest free EMI for 18 months. But they swiped my credit card and now I have to pay the whole amount in one go. The incident took place on 7th November 2016. The representative presented such a fascinating picture of offers that we fell prey to it! But later on found that the reality is totally different...
Complaint comments  Read comments Complaint category Products & Services

Country Club India — Always occupied

 Shibaji101 on Jan 9, 2017
Strangely when you try to book a vacation eg 3N 4D via your membership at one of their resorts, you are told that there is no vacancy and you are booked at an associated property at a remote location .

This happened to me recently and I am planning to ah ahead with a separate hotel booking where there are good deals .

Country club is a waste of money and false promises ....
Complaint comments  Read comments Complaint category Travel Agents

Country Club India — Air tickets coupon

 mayank.croils on Jan 4, 2017
As a member, I was provided 4 air tickets coupons. I booked 3 tickets sitting with the customer care executive (Delhi) in their office on 3rd Jan evening; all one after the other, because their website can book only one passenger at one time. Two tickets were Delhi to Goa which were booked successfully. But for the return tickets, out of the two, only one could be booked and while booking the second ticket (just within two minutes practically), it showed that “cashback is not applicable on this fare”. This all happened in-front of the executive. Further I was suggested that I should wait for...
Complaint comments  Read comments Complaint category Travel Agents

Country Club India — Complaint against - Prakash Verma (Country Club Sales)

 Bib Xav Dco on Jan 3, 2017
Hello,

This is to inform you that I had received a gift vouncher in a Mall and was called to the CC Kandivali branch to attend a session in July.

At the branch, I met Mr. Prakash Verma & Soheal who insisted me to take a test package by paying Rs 15, 000 cash, for Goa before being a member.And told me if I like the trip later can decide to be member. He didnt give me any receipt nor any acknowlegement. But told me I’ll receive a mail from Hydrabad about the booking the very next day.

I waitied for 2 months.

He did the booking in October...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club India — Biggest Mistake My Life(Fraud Employees)

 rsruchi26 on Jan 3, 2017
I'm facing trouble till from when i have joined your membership. first of all when your employee explain your membership plan then i was denied and said that i already have mountain club membership then he promised me that he(Ashish Sachhan) will make exit from mountain club & adjust that amount in country club membership fee. But now he denied & when i'll call him he didn't received my phone. And if received then suggest new things.Sir i belong to lower family. i have earn this money by facing so much trouble. Please help me sir...No one help me...plz sir i want to exit from this membership. Plz...
Complaint comments  Read comments Complaint category Credit Cards

Country Club — Country club membership complaint

 SonalBardia on Jan 2, 2017
Well, i would like to draw the attention of the country club officials that i have never had a good experience with your club since the time we have taken the membership. We are feeling not just cheated but robbed. We took the membership (Ccpu40v10lb71124) on 14th feb 2014 from pune for rs 105000. We were told by the incharge of the country club, amanora, pune that we would be charged amc (Rs 8500) only in case we use your party halls or similar. We would not be charged of any amc in case of resort bookings. But it has been an year and that person has not given us properly in writing. We have been...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — Contract no dt 82#4276

 Lakshmanan Balamani on Dec 30, 2016
Team,

I have made payment of Rs 115000/- towards life time membership and later going through the reviews immediately requested to cancel the transaction. Verification call didn't happen to my mobile number. I have written a mail to them immediately asking to credit back the amount to my credit card account.

Regards
Lakshmanan B
9916128575...
Complaint comments  Read comments Complaint category Other

Country Club India — Membership Features

 moti verma on Dec 29, 2016
I purchase membership CCDL62V10LB26066for 10 years on 25 Dec 2016 from Wave mall Noida sec 18 and for the same company charged me 118000 and this amount will convert into 36 months EMI. As per executive Mr. Ashish this will come to Rs 138000. In this membership he promised me to give 10 holidays for 6 nights and 7 days with 1 domestic trip with Food and Lodging and 1 Asia trip with 2 Air tickets, food and Lodging in extra.
I asked him on 26 Dec 2015 on call to confirm again all these features. That day also he promised me the same and ask me to give journey date so could provide me tickets.At...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Hotel booking misguide

 ankitagupta1130 on Dec 27, 2016
Took membership from Kuala Lumpur in Malaysia early in 2016.2 months back i raised request for Darjeeling and Gangtok booking by an agent Sashi working there under management of Amutha, also working in Kuala Lumpur. The hotels in the link provided were hotel anand in Darjeeling and hotel utpala in Gangtok (associated properties) for which I have proof as WhatsApp chat. He have confirmed both the places for the requested dates 25 and 26 Dec 2016 Darjeeling and 27 to 31 2016 Gangtok. My husband also went to meet this agent Sashi 15 days before flying that time he didn't confirm anything about changing...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — About i should get my money n about emi

 Harpreth on Dec 26, 2016
Country vacations called me n said i was selected in a lucky draw for 25 years country vacations n can come n claim my prizes with empty hands when i went there they said an hr session wil b there n said about some offers f holidays n trips wn we are reluctant to oblige to their offers they psychologically hyziaced mentally created emergency n said like we need to pay only 1.8laks we wil give u immediately 20k back n wil convert d remaining amount for emi for 48 months with 4k per month payment wn we still said it wil b a problem dey said to us that they wil make emi 3500 n created mentally emergency...
Complaint comments  Read comments [1]Complaint category Credit Cards

Country Club India — Cheaters, frauds

 Divya Nidhish Joshi on Dec 21, 2016
Have bought country club membership from kandivali worth 85000 last year August. For which have already paid 25000 just on the condition that there will no any payment from my side for 1 year after that per month emi I will pay for remaining 60000. But from September only bloody started calling for full payment.we have said you are breaking your condition. They have harassed a lot for payment. Then thay told us ok do 1 thing, we will give you holidays worth 25000 but till date no bloody holidays we got nor membership we are using. They idiots just enjoying my money. I will not leave them. I don't...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club — Incomplete information on Membership While briefing

 Kanwar_Pal on Dec 20, 2016
Sir /Madam,
My wife was given some coupon on a petrol pump stating that we are giving some free holiday trip to some people by lucky draw to promote country club on 2nd Dec 2016 . On 3rd Dec 2016, she received a call that you have been selected for six night and seven days free stay at any property of country club in India and you have to come to Ansal plaja at south extension New Delhi with your spouse. We denied that we are busy but they insisted to come to collect the gift and told that some representatives from outside have come to brief you to make your trip unforgettable . There was...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Vacation Plan

 Pravin Dahalke on Dec 20, 2016
False commitments, Information given in presentation was not included in contract, cooling off period was not included in contract, They told me that they will refund me all interest charged on my CC while converting amount to EMIs, Now i am thinking to go to police and consumer forum thereafter.
Annual Maintenance charges not explained while selling which is included in agreement.
I have sent cancellation email to them very next day but no reply from Country club side.
I want refund and cancellation of vacation plan....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Club India — Fraud company!! Avoid at all cost

 swapnilwagh82@gmail.com on Dec 16, 2016
Date: 27-04-2014
Membership no.: cvpu1club5lb170272

I was selected via a random lucky draw (All made up) and called few times requesting to visit their cannaught place office to claim the offer. We finally thought of giving a visit to find out more. Then we were asked to attend a presentation before we could claim the fake voucher.
Then the sales person started selling their lifetime free membership to all the clubs by paying 1 lac and 1 overseas + 4 domestic stays (1 each year) at their resorts or affiliated hotels where they dont have any hotels.

They...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Country Club India — Unauthorized credit charges

 Affu Mehdi on Dec 6, 2016
We have a membership on the name of SYED MAHMOOD. There was an agreement made about deduction of 1400 for about 36months summing to 49, 000.

But there was a miss from the Country club agent that all the 49, 000/- got deducted at a time.

I have made many attempts to reach out to the company and get the policy cancelled as i was been charged the financial charges of 49, 000/- since almost 7months.

Never the company responded to look into this issue. Always being made false promises of cancellation dates.

TIRED with all these. I WANT SOME...
Complaint comments  Read comments Complaint category Credit Cards

Country Club India — False commitment at Pune

 Arvind Gurav on Dec 1, 2016
At Pune Cannaught Palace, the sales person make false commitment and trap the customers. They gave me various offers and commitment, but when I told them to give me in writing they were hesitating and finally said your time is over and now the offers are closed. They didn't took my membership even though I was paying them the amount of 2.5 lakhs in one shot. This is disgusting. Why this people don't give in writing what they commit at the time of enrollment, why they hesitate when they are true.
At last they said you can't trust the BRAND. Isn't it disgusting. You can get in touch with me...
Complaint comments  Read comments Complaint category Products & Services

Country Club — I am not satisfied, even they threatened us.

 anjali05 on Nov 25, 2016
Hello,

I had received number of calls congratulating me for being selected
That i have won a gift coupon
From country club office (Center stage mall, noida) and
Ome another gifts as the club completed 25 years. And they have put
A condition that
Couple should come to their office to collect it. Their officials
Requested that we come there on 11.09.2016 by 03:00 pm and they will
Handover the
Gifts. We went there with my 9 months old kid, the marketing team of country
Club gaurav chauhan (Mobile no: 09999345971) had gave...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

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