Country Club India Customer Care
Country Club Hospitality & Holidays Ltd.
Customer satisfaction rating: 20%
Submit a Complaint
935
COMPLAINTS

Country Club India Customer Care

Country Club Hospitality & Holidays Ltd.

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Address
6-3-1219/A, Country Club Kool, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 40 4433 1360  [Hyderabad]
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+91 40 6653 3696  [Tech Support]
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+91 40 6748 7777  [Country Vacations]
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+91 40 6653 3628  [Tech Support]
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+91 79 3018 8388  [Ahmedabad]
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+91 80 4037 4466  [Bangalore]
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+91 40 6748 2222  [Country Club]
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+91 80 4037 4444  [Bangalore]
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Customer satisfaction rating
20%
Complaints
935
Pending
0
Resolved
186
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Country Club India Complaints & Reviews

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Country Club India — money refund

 Muthiyan Mohan on Dec 12, 2018
Hi,

I had taken a membership in country cub on aug 5th. But your representatives had given false commitments so i requested you to cancel the membership immediately. But you had asked me to talk to the manager and he he said that i would get the refund with in 3 months and also i got my membership cancelled.
Its been 3 months now and i have still not received my refund. I have been trying to call to your office but no reply from your end. I also tried to contact the representative and the mangers but they are not responding any of my calls or messages. Below are their names...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club Hospitality & Holidays Ltd — cheating by not providing benefits as promised

 Rgs57 on Dec 9, 2018
My daughter paid rs 72000/- on 26.1.2017 as membership fee and also additionally paid rs. 7172/-on 12.5.2017 to country club hospitality and holidays lt. (Cchhl). It was promised by mr. Paras sancheti, aditya and puja of cchhl that the member and spouse will be given every year free holiday voucher for 7 days holidays for stay in hotels yearly for 5 years, and member will be given 40% discount on air fare charges. It was also promised by cchhl that the member and spouse will get free tickets to new released movies. But all the promises were false promises as none of aforesaid benefit was given to...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club India — refund confirmed in in writing and over phone but nothing done

 nvsk19287 on Dec 3, 2018
I have been lured into the membership of country club where in they said 30 years of domestic travel with 6Nights & 7Days. However, when the profile was set-up it was just for 5 years which was very upsetting and fraudulent of country club. But anyways, after few days there was a health issue detected in my Dad. My dad had to go through Agioplasty. I explained the scenario to country club Manager - Mr. Manjunath who tried to help me with once in a while answering my call. He asked me to share all the medical documents which I did. I followed up relentlessly. Post which, Mr. Manjunath had confirmed...
Complaint comments  Read comments Complaint category Travel Agents

Country Club India — took membership and cancelled next day

 pavan kumar Chinta on Nov 29, 2018
I found disputes in the agreement provided to me with membership id : cvvz3mpclub5lb258610. So sent cancellation letter to country club team.
I did not received any status on this.

Member ship purchased date : 9/11/2018
Cancellation email sent date : 10/11/2018 the next day. As per agreement cool off period is there so please send me status.

I found below disputes in the agreement provided to me with membership id : cvvz3mpclub5lb258610. So i would like to cancel this agreement and reverse my money back.

1. Dispute with membership amount...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — not getting my refund amount

 ashishthakral on Nov 28, 2018
Sir
I have been enrolled as a member of country club but after some time i have cancelled the membership but i did not get my refund till date and i have pursued the matter so many times but did not get my refund till date.

Please help in in the matter, my registered mobile no is [protected] with country club people. Everytime i follow up with them by my email id ashishhere45@gmail.com, they said that it is in process or itis under process or you will get within short period of time but i have not got the same till date and they always passes the ball, even their customer care...
Complaint comments  Read comments Complaint category Other

Country Club India — non allotment of lonavala plot

 Ashishkawde on Nov 28, 2018
I mr ashish kawde become member of county club lot ago but till now they haven’t alloted me the lonavala plot which they are committed to me to give with membership and i had became member only for that purpose.
I realised that i have cheated by above mention company and every year their person sending mail and phone me asking for amc charges.
But i haven’t used their club as they haven’t given me plot neither i am interested in membership as i stayed 30 kms from their club

Thanks
Ashish kawde
[protected]...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Country Club India — cancelled membership my 185000 is not refunded after 1 year

 ZareenK on Nov 27, 2018
I have taken a membership (Cvtr1gclub10lb2 60380) on 24 mar 2017 and had send a mail on 26 the mar to central customer care to cancel the membership. I had paid 1 lakh 85 thousand in single payment via net banking. As per the norms in agreement within 120 days the full amount will be refunded if cancelled within 10 days. Now it's more than 1 year and no response as to when i will receive the amount. When i contact central customer care they contact baiju (Trivandrum branch) and when i contact baiju he contacts central customercare. Clearly there is a fraudulent approach. I have already read many...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club India — I am complaining about wrong information given

 jinal Mashru on Nov 28, 2018
They given worng information about membership card.
It is not trushworthy. Dont buy this membership
They given wrong membership.. We are four family member and we are adults and 2 couples but country club assistant given wrong information that in family father month and children..but there is no any children ...they are husband wife ..we are 2couples..we are planning for the holiday and they will provide only 1 room for 2couples..worst service ever...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — refund. you fake company

 shweta visale on Nov 26, 2018
Hi,
I've been asking to sell my membership to rashmi since may but i'm not getting any positive response from her. When i had taken the membership in september 2017, i had been given false commitments mentioned below.
1. She said she would be giving vouchers for domestic flight tickets. (Didn't receive)
2. Vouchers for dining, spa, etc. (Didn't receive)
3. She also said that she would be providing us with 6n7d extra. (Didn't receive)
4. I was been told on birthdays and anniversaries we would be called n given ccc... Cake champagne n (Something i don't remember)...
Complaint comments  Read comments Complaint category Stock Market

Country Club India — cheating in the name of benefits, holidays and offers..

 Rakesh K P on Nov 26, 2018
I was lured in to a hospitality service offered by country club in the year 2016. I hardly used their service as i didn't see any value of of visiting their properties, i have to still spend exorbitant rates for all the services i use. After an year, i was approached by another agent saying i am due for amc. I dont know for what joy should i pay an amc as i paid 70k inr initially for which there are any benefits. Still i didnt want to let it go waste as i thought it could be of some use sometime, hence i took their special 3 year amc offer by taking 10k inr. This was sold to me by one agent named...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — got into fraud sales team and paid for membership. now no response over email/phone calls

 sannp95 on Nov 23, 2018
Hello, this is santosh and recently they have put me into their fraud scheme. I was told about multiple gift vouchers/benefits and travel vouchers. I have paid rs. 25000 and got into. But after that none of the so called sales executives/managers/customer care responding back. Only false promises and invalid vouchers/gits they claim about. How could they loot money like this. I have requested for cancellation of my membership and refund my money within two weeks. I have not availed any of the service. It is so frustrating that none of their team/customer service comes and ask for anything. I think...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — fraudulent sales team

 shanks005 on Nov 22, 2018
I have taken the membership - however, post collecting of money, no one responds from country club.
They even do not give whatever was promised to us.
They just focus on sales and not on customer satisfaction.
Their sales manner is fraudulent - they first call and say that we have won the prize, which is not the case, its simply they call everyone... Secondly they play loud music at the time of sale... So that we could'nt hear other customers queries and do not digress from their sales bluff... Thirdly they do not allow mobile phones to be used while we are sitting in that...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — regarding refund of my amount inr 80000/-

 Mayankjain46 on Nov 22, 2018
I have made the payment of inr 80000/- to the country club. One person from their marketing team mr. Punith told me that this amount is refunadable. He told if you will ask for the refund in 10 days after making the payment, we will refund your amount. He promised me that he is going to give 6n/7d plan and 2n/3d free every year but when i have received the courier it was mentioned only 2n/3days. They have cheated me. Please assist me with this. I have all the phone calls recordings with me. I have email proofs. I want to get my amount back. I haven't used a single service yet. Please assist me....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Club India — payment not received

 @sree on Nov 19, 2018
I am gopakumar vg from kollam district kerala. I had take one membership of your club. Initially i had paid 15000/- as the fist installment. But after that due to my financial constraints i cannot pay the balance amount and i had submitted one request for refunding my amount at trivandrum branch of your club. But till now i didnt get amount and now a days they are not attending my phone calis. So take necessary steps to refund my amount....
Complaint comments  Read comments Complaint category Business & Finances

Country Club India — false commitments and cheating

 Joseph Gonsalves on Nov 19, 2018
I joined as a countryclub member in dubai membership numbee cvdxb130l33822 and paid aed 22000 as membership fee. All the commitments made by countryclub while forcing people to take membership on the spot without time to chk details is a strategy to prevent people from verifying false commitments. Despite several emails to customer care and management no action by countryclub to address customer grievances. I am now issuing a legal case and have joined a ngo group to issue a legal notice seeking full refund of my membership fee with interest. Matter also being raised to sebi to take up my case of...
Complaint comments  Read comments Complaint category Business & Finances

Country Club India — fraud with the vacations plan and cc plans

 visalsah on Nov 15, 2018
On june 30, we were called to country club kandivali, saying you selected for the gift voucher and asked if we have 40 mins so that they can explain the country vacations plan. They explained us the plan which was as below.
1> 13 years of vacations
2> 13 years of club access
3> mini vacations for 13 years
4> discounted amc 5000 rs per year for 13 years
5> banquet access
6> discounts on travel, food in the hotels
And we paid the amount (Rs 70000). When the actually logged into the system, it shows on for 5 years. I raised the concern to kandivali branch...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — I want refund my money back

 murtuza bharmal on Nov 14, 2018
Country club membership cancellation
Recently i took membership from country club rajkot & they took the 25k amount from my credit card stating they will convert it into ecs/emi for monthly basis () for 5 years.in which i have option to cancel and stop membership after 1 year.
Now month over neither ecs/emi has been converted & my entire amount is stuck. They are asking me now to bring credit card and from that they will block 25k and start emi process immd.

Please suggest on how to get this membership cancel, and how to get money back.
Murtuza bharmal
Mob...[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Club India — fraud company , join hands to fight

 ashishsachan08 on Nov 5, 2018
On August 3rd, 2018, I attended a presentation made by Country club representatives, named Dharshan, Muneer and RajaShekar at Café Coffee Day, JP Nagar, Bangalore.
They explained me different plans of Country Club / Country Vacations.
On the condition of me paying the membership fee ( Rs. 1, 39, 054 ) on the spot, they offered me following membership benefits, none of which I received.
1. Domestic and International stay for 6 nights, 7 days for a duration of 10 years for 8 people with 1 bhk accommodation.
2. Rs. 7000 cashback to the credit card.
3. One time...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Club India — plot details

 balashetty2004 on Nov 1, 2018
I have repeatedly writing mail to country club vivek k. ; and country club mail requesting to update my property details. Also i am repeatedly calling [protected] till now none is replying.
My member ship number cv 085 my mailing address balashetty2004@yahoo.co.in
You are requested to update the detail as soon as possible.

Till now no update no one ready to call me or give details...
Complaint comments  Read comments Complaint category Real Estate

Country Club India — false promises at the time of taking membership

 sujeetkumar8 on Nov 1, 2018
Dear Pehredar Team

5 days back, I was watching your program and found that you helped one person from getting refund from country club.
It is more then 4 years now. Do many calls, so many emails and tons of harassment. Still they couldn't fulfill the scheme of membership.

I request you to help me in refund of my complete membership amount of Rs 100, 000.

They had promise to give the following before taking this membership which is recorded in this previous email as well:

(i). 5 Promocodes for Air Tickets.

(ii). Gold...
Complaint comments  Read comments Complaint category Travel & Vacations

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