I've bought mobile phone from "The Mobile store" and got the holiday voucher. I've filled up the form and send the request form along with the draft for Rs.599/-. I've received an sms confirmation that my holidays has been confirmed and the details has been sent through email (with a Ref#). I never received an email. I had sent three emails to their customer care to know the status of the holiday and only an automated response was provided (promising a call back or response within 3 days).
When I contacted them through phone, all the time they have asked for the ref #, mobile number and said will get back. But never bothered to call back, ever.
Ignore the offer of gift worth Rs.5000/- from mobile store when you enquire, as mostly you will get only the holiday voucher which will cause a lot of frustration (at least). Was this information helpful? |