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[Resolved]  CPWD — LACKADAISICAL ATTITUDE BY CPWD OFFICIALS

I am serving in Army and am allotted Qtr No 393 (Type II), Lodhi Road complex. Since taking over the accommodation in November 2009, I had lodged numerous complaints regarding SEEPAGE to the CPWD Officials, in the form of tele calls through customer care, through letters and through personal interaction with the JE CPWD, Lodhi Road Complex. I had even spoken to the Executive Engineer of CPWD Lodhi Road Complex once, regarding the same. Till date the complaint is not been attended to. Since my qtr is in ground floor, the condition of the qtr is worse as compared to other quarters. For 2-4 hours during morning and evening hours, IT IS JUST LIKE RAINING INSIDE MY HOUSE. The CPWD officials are not keen in attending the complaints of Army Personnel. Such a lackadaisical attitude from CPWD officials are not appreciated.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  5 CommentsShareTweet

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Govt should immediately close down the maintenance deptt of CPWD and outsource the whole process of maintenance of Govt Qtrs. Even in CPWD website there is no monitoring of complains by he CPWD officials.
I feel that if there is any irresponsible department under central Government, that is CPWD because I have seen a lot of complaint on web site which shows the pathetic situation of allotees, but the lowest level of CPWD which are JE s and AEs are neglecting their complaints considering that these are common. Particularly, the CPWD servantswhocome fo rdoing repair are not doing the work properly. they are compelled to do it by the allotees complaint. CPWD, s Lowest level like JEs and AEs are not minding the common men, s (allotees) grievances, that will affect the total total image of the CPWD. Even if made complaint to customer care, the concerned JEs and other officials are not ready to come and see the situation. If our system of mechanism going so, how our nation can get into list of developed countries. Unless each and every person of our nation, particularly Govt officials, take their duties sincerely, our dream of a developed india will remain as a line drew in water.
I feel that the Govt should immediately snatch the process the maint work of CPWD qtrs.
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Your complaint is right, as I also sufering from same problem with CPWD
I am an advocate and i am living with my wife in Qtr No E32D MIG Mayapuri (Type IV), allotted to my wife. I had lodged numerous complaints regarding stair case light and my drawing room's fan which was replaced by the new fan fixed by CPWD Officials, Old fans were working properly inspite of that CPWD officers ordered to replace the fans with the new one without any request. As soon they installed the fans they were making much noise.I have made the complaints of the same but none of them have bothered it. After one month fan was jammed and now it is not in a working position. I made a complaint twice or thrice but still position is the same.I made a telephonic interaction with the JE CPWD, Mayapuri. I had even spoken to the Executive Engineer of CPWD Mayapuri once, regarding the same. Till date the complaint is not been attended to. The CPWD officials are not keen in attending the complaints . Such a lackadaisical attitude from CPWD officials are not appreciated.
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    LODHI ROAD COMPLEX
    Delhi
    India

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