[Resolved]  Crompton Greaves 24" Hd Exhaust Fan Blade — NO REPLACEMENT AVAILABLE SINCE 1 MONTH

Address:

Bilaspur, Chhattisgarh

I DEPOSITED MY HEAVY DUTY 24" EXHAUST FAN (WITH CRACKED BLADE) ON 08.03.2010 WITH CROMPTON GREAVES AUTHORISED SERVICE CENTRE AT BILASPUR M/S. KISHORI TRADERS FOR REPLACEMENT OF BLADES (UNDER WARRANTY). SINCE 1 MONTH HAS ELAPSED, NO REPLACEMENT OF BLADES IS GIVEN TO ME. MOREOVER THE SPARES ARE NOT AVAILABLE AT RAIPUR AND NAGPUR. THERE IS NO PROPER STOCKING ARRANGEMENTS FOR REPLACEMENT OF FAULTY PARTS AND SPARES BY CROMPTON GREAVES.

HOW THE COMPANY IS MEETING THE SERVICE REQUIREMENTS OF CONSUMERS. IF SPARES ARE NOT MADE AVAILABLE TIMELY, WHY ONE SHOULD PURCHASE THEIR PRODUCTS.