Crompton Greaves / CGGlobal.com Complaints & Reviews

Fan not working
Akash Electricals
Eluru road gudivada
Pin 521301

September month we purchased crompton geyser with 1 year warranty. and it was working normal. last week within 1 minute of startup it blasted suddenly and due to that roof ceiling also damage and hose pipes damage. for god shake only minor injury happened, than they repair in next 2 days and charge also. and today morning again it blast during startup. again they came and repar but did't inform anything. it is not safe for family.

I have purchased CGDOW 1090 MODEL of water pump(submersible For open well)..its stop working after 7 months ..than l complained it ...the Dealer replace it with lower model CGDOW1080Z30 ...i want that replaced it with same model or upper model...R.K SALES AGENCY, SINDHI CAMP JAIPUR

I recently bought a blue color chrompton fan s.no VEADT008181 and it's missing 2 cups. When will I receive it.

Mai vinod raghuvanshi 21/04/2018-25/03/2020 tak electrician k tor par kaam kartaa tha mujhe experience certificate nahi Mila hai mujhe go lens hai

On 21.11.22 I had given a complaint regarding water leakage in my Gyeser.Your service person visited on Tuesday(22.11.22) and told that it needs to be replaced as can not be repaired. Also told will get the confirmation on the same day(22.11.22) by 9 pm .While I had not received any response till 23.11.22, dialled to your service person and asked regarding my matter, he confirmed me that it will be replaced within 7 days.

Today(27/11/2022)...

Purchased 1 Crompton Energion Fans with 5 years of Company warranty, not even used for 4 months of the fans are stop working.

Registered Service Request [protected]/01 with Crompton Greaves customer care on 11thh November 2022, so far no resolution yet..
I called then at least 8 times and every time they said your issue has been escalated to higher authority or technician will visit to resolve the issue within 24 hrs...

But till time not solve the problem kindly arrange to replace the fan immediately.

Service person & Customer care person not respond properly

Took Crompton mixer grinder from dmart kalyan west. First time defective product hence replace it
Again second product is also defective
No on off button working

Abhijit Taley
[protected]

I have purchased new motor pump. But it is not working properly kindly help

The control panel is not warking

My pressuee is not working since 1 week

I'm bought a crompton brand 3HP 1 Phase electric motor as on 04/05/2022. But it is not working properly. When the running belt connect on it, then the motor not running. But after removing the belt, then the motor is running. So now i can't operate my machine. I'm contact the motor dealer. But they said that they have no warranty, and you inform to the Head Office.
So please solve my motor complaint.
MODEL NO : GF 6567
SERIAL NO : ULG 24714

I have purchased AURA celing fan on 7th September 2022 it's giving noisy and tick tick sound un able sit in the room because of irritating tick tick noisy sound. Complaint lodged on 1st October 2022 today technician attended and reported for noisy sound winding softener spoiler have no winding softener with them and takes time i immediately contracted to customer care number and their response is arrogant and adamant. with in month that in 15 days of purchase noisy sound. I am looking for replacement of New one in short time because we are not using the New noisy sound fan

I have purchased cropmton company AURA celing fan on 7th September 2022 it is giving Tick tick sound while functioning unable sit in the room because of noisy sound. I have lodged a complaint in the web site provided on 1st October 2022. Today the technician attended and observed the noise and informed us winding softener spoiled and no on hand softener it takes time and i have immediately contacted customer care service person they are arrogant and adamant towards me and they doesn't care about my problem they simply said we will mail to our manager. I have asked the manager number they are reluctant. Now I bring to your notice it should replaced with new one with in short period.

Sir mere ek motar jo jo ki abhi warranty mai hai is motar chal nhi raha hai kuch problam ho gya hai serviesing chaiye...

Parcel not yet delivered. I asked from the parcel is booked he replied courier is not agreed to deliver to Malanpur location. My concern is that then why the bookink was accepeted.

Parcel tracking details
P[protected]

Purchased 6 Crompton Energion Fans with 5 years of Company warranty, not even used for 6 months 2 of the fans are stop working.

Registered Service Request #[protected]/01 with Crompton Greaves customer care on 20th August 2022, so far no resolution yet..
I called then at least 8 times and every time they said your issue has been escalated to higher authority or technician will visit to resolve the issue within 24 hrs but it never happened..

Today that is on 22nd Sept, they put my call on hold and disconnected after 21m and 10sec of call duration.
I have all recorded calls in which everytime they said your issue with be resolve either within 24 hrs or 48 hrs but never resolved...

I request Consumer forum to please look at this issue and help resolve this issue with them..
Without Fans for more than a month is not Ideal..

Thank you,
Regards,
Mr Baig

Sir I bought the selling fan on 19th March 2022 but it suddenly stopped before two days.

I did his complaint on toll free number but no action has been taken till now please solve this as soon as possible

Hi,
We have bought a 10 litre Water Heater (Geyser) approx. 1.8 years ago but now the same is leaking and not working properly. Please sent an executiv to our location for fixing the issue.
Contact No : [protected]/[protected]
Address : 9/1, K. P. Nayaratna Lane, Baranagar, Kolkata-700036.
Landmark: Near Siddheshwari Kali Temple.

We have bought a 10L geyser approximately 1.8 years ago but now the same is leaking and not able to heat water properly. Please sent an executive to our residence for proper resolution of the issue.
Contact No : [protected]/[protected]