[Resolved] Crompton Greaves / High Flow Wall Mounted Fan — Poor quality | |
We bought a Crompton greaves wall mounted fan on 11.04.2007 In the month of may 2008 the fan blade got broken, So we registered a warranty complaint of 0085 on 05.05.2008, But the chennai service team told the blade will not cover under warranty, so we paid Rs.250 to the technician for the replacement, After one year we have started using the fan in the summer time from april 2009, within one month the base of the fan got broken, Once again we thought to go with original and made a complaint of OGF 890 0n 25.05.2009 but the technician came on 30.05.2009 and told that the materials will reach within 15 days, but we have to pay Rs.450-500. I bought a fan for Rs.1450 and the maintenance cost for two year to the fan is Rs.750? Now I need a reasonable answer from the supplier. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
aarey bhai aur loo branded fan iss bariya agar aap local ya koi aur brand jaise usha shriam, khaitan, fan lete toh aise na hota...
yeh company wale apne naam ka fayda uttate h kyunki inne pata h log naam bikta h..
yeh company wale apne naam ka fayda uttate h kyunki inne pata h log naam bikta h..
I brought a wall fan on june 2012 recently after days it creating a noise some like bearing noise.
So i complaint to the dealer they told me to contract Crompton greaves customer service center they will replace.
but after putting so much effort they charge me rs 700/- for replacement of parts.
So i complaint to the dealer they told me to contract Crompton greaves customer service center they will replace.
but after putting so much effort they charge me rs 700/- for replacement of parts.
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High Flow wall mount fan — Replacement of faulty fan
Dear Sir/Madam,I have purchase the high flow wall mount fan wide sr. no.IAM003568 from Parag Appliances, Dombivli (E), Dist: Thane. as on[protected]. while purchase the fan it was packed and unassembelled.
on same date I called our electrician and install it properly, as on[protected] it was having some unusual noise and after one day it has stopped the working.
I contacted the to Parag Appl. as on[protected] and on[protected] your machanic had visited our residence and examine the fan and he told me that motor is dead we have replace the motor. I said in very short term this fan is stopped I want new one he said ok you talk to the service centre which in thane and tell them, I had contacted many times but no budy has pick that phone at last I had contacted to Parag Appl. they told me to bring the fan and they are going to replace it.
I took the fan to them as on 8-5-2009 they are in process to hand over me the new fan but one sales man of that shop has interrupted in between and very rudely he spoke to me that we will not replace the fan we will only replace the motor.
i dont understand how to react on it I have just left the fan there and come out of the shop.
kindly replace the faulty fan immidiatly.
Thanking you
yours sicerely
Nitin Mokal
Cell no. [protected]