[Resolved]  Crompton Greaves Ltd. — Not repair / replace motor under warranty

Address: Gurgaon, Haryana

Respected sir,

I have purchased one crompton greaves exhaust fan motor on dated 04 / 08 / 2011 (Invoice no 6654)
Vide model no gf4389 sr. No. Kcg 57702 from kapil traders basai raod gurgaon haryana.
The above mentioned motor haven't worked since 26 / 07 / 2012 and i have registered a complaint
Of it under complaint no. [protected] dated 27 / 07 / 2012 to your customer care toll free number.
One engineer came to my home and checked it and told us to go to our atz global engg. Centre at
A - 55 / 14 dlf ph - 1 gurgaon and our service centre will repair your motor under warranty.

I have visited to your atz global engg. Auth. Service centre at a - 55 / 14 dlf ph - 1 gurgaon on
Dated 30 / 07 / 2012 for the repair of my motor with warranty card. But your service centre
Engineers (Dealing hands) refused to repair it without any reason which was under warranty. I requested them
So many times, but they remain refused by own and their behaviour and contuct was very bad.
They demand full charges to repair my motor, which is under warranty. It is really very bad and
Unlawful.

Kindly look into the matter and solve it a. S. A. P. And oblige.
Thanking you,

Yours faithfully,
Sanjeev kumar bansal
H. No. 99, street no. 3,
Block - a, sheetla colony,
Gurgaon - 122001 haryana
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

crompton exhaust fan — motor burnt

I had purchased 15" exhaust fan motor with fan blade from M/s DIGITAL ELECTRONICS &ELECTRICAL SPARE PARTS SUPPLIER , Anand Apartment ,Building number 1 , Khamla Road Nagpur -25 INDIA ( Phone[protected] on 8/4/08 fitted in a cooler with two year guarantee as promised by the dealer vide receipt no 3595 daated 8.4.08. However motor of subject fan was out of order after about 1 year. A complaint was made to dealer who in turn informed the your service center D.S Engineering co. Buty Compund , Mount road Extn. Sadar Nagpur 440001 (Phone no[protected]. The Representative of service centre refused to repair . I had made several reminder to dealer and ultimately on his advice fan was handed over at your service centre on 6/02/10. The service centre is refusing to repair the same without payment now on pretext it is out of warranty though warranty period is not yet over even now. No reply from company to My Email registering complaint.
C.K.BAPAT
FLAT 02/ PLOT 31B/
VATIKA APARTMENT
PANDEY LAYOUT
KHAMLA
NAGPUR 440025
INDIA
PHONE[protected]

ventilation fan — motor destroyed

dear sir
i have purchase havels product vanilatior fan from ur rohtak dealer 3 months before but it does nt work ur company exciitave come nd see its motor nd take it with him but after ten days can nt send it us i did nt know custmors care helpline no my complain is registerd name of (RAJU MADAAN)722/19 green road gali no 7 near ashiana banquet hall please take action imigetly on my product my cell no is ([protected])
thanks
raju madaan green road rohtak (haryana)124001

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    Crompton Greaves / CGGlobal.com Phone
    +91 22 2423 7777 [Registered Office]
    +91 12 4439 2000 [Gurgaon]
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    Crompton Greaves / CGGlobal.com Address
    CG House, 6th Floor, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra, India - 400030
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