[Resolved]  Crompton Greaves Mixer Grinder — Worst product and service

Address:

Tamil Nadu

I purchased the Crompton Greaves Mixie [ Model Swiftee ] on 21/10/2008.
It is my bad luck , before I go to shop I thought to buy Philips .
But I have seen Crompton Greaves and decided to purchase this mixie ,
the reason is they are giving 2 years warranty and the look was good.

After I purchased this mixie and operated for 3 days , the noise was very heavy
and We don't like this mixie.

Till this date , the mixie gives trouble 4 times . 3 times I went to the service
centre which is in vadaplani , chennai .

Today [ July 20 , 2010 ] again the blade was broken on a small jar , I went to the
service centre in vadaplani , they told they are not doing any service and we have to
call the customer care and they come to home and do the service.
I called the service centre today [ July 20 , 2010 ] , they told I have to go to the
dealer and they register the complaint . I had a bad experience before with the dealer
, I given the mixie for service to the dealer they almost taken 10 days , but the issue
was not resolved , I went to the dealer 4 times to the dealer that time and finally
bring my mixie with out servicing .

I am very much surprised after I called the customer care , why I have to go the dealer
for the service , actually I bought a mixie because it is from Crompton Greaves [may be a good brand every one things ] .

I decided to buy a new mixie or jar , I had lot of bad experience with this mixie .
Before you buy this mixie think 10 times .