[Resolved]  Crompton Greaves - Wall Mounted Fan — poor after sale service and even after paying for parts dont give back old parts

MYSELF DR RAVINDER TAGRA BOUGHT A WALL MOUNTED FAN OF CROMPTON GREAVES FROM HINDUSTAN ELECTRICAL TEHSIL ROAD PANIPAT(NEAR ABT ONE YEAR BACK).AT THE TIME OF BUYING I ASKED FOR THE BILL, HE SAID -BILL KI KYA ZARURAT HAI, HUM LOG BAITHE HAI NA, AGAR KOI PTOBLEM AAI TO AAI TO HUM BAITHE HAI.AND HE DIDNT GIVE ME THE BILL.WHAT A COMPANY CROMPTON GREAVES THAT I HAD TO GET THE FAN REPAIRED TWICE AND THIS IS THIRD TIME ITS NOT WORKING..LAST 2 TIMES HINDUSTAN ELECTICALS GOT THE PARTS REPLACED, I DONT KNOW HOW HE MANAGED IT WITHOUT BILL, AND THIS TIME HE MADE MY LIFE HELL TO GET IT REPAIRED, HE SAID MY PERSON IS GONE HOME, HE WILL BE BACK IN 10 DAYS, I[censored] WANT TI GET IT REPAIRED BEFORE THAT, SEND THE FAN TO ME I WILL SEND IT TO DELHI FOR REPAIR, I TOOK OUT THE FAN MYSELF FROM THE WALL AND SEND IT TO HIM, AFTER 4 DAYS I SENT MY ASSIST TO GET BACK THE FAN BU THE REPLIED I CUDNT SENT THE FAN TO DELHI, IT WILL TAKE ANOTHER ONE WEEK TO GET REPAIRED AND THIS FELLOW DIDNT TELL ME THAT WE HAVE A AUTH SERVICE OF CROMPTON IN PANIPAT, BUT SOMEHOW I MANAGED TO FIND OUT AND TOOK THE FAN TO HIM, HE SAID I[censored] HAVE THE BILL I WILL REPLACE THE PART IN FREE OTHERWISE U HAVE TO PAY 400Rs, I PAID HIM THE MONEY AND TOLD HIM TO REPLACE THE PART, BUT WHEN I SENT MY ASSIST TO TAKE IT BACK.HE REFUSED TO GIVE MY OLD PART WHICH WAS REPLACED, HE SAID- YAHI TO MUJHE BACHTA HAI, , AND SAID I[censored] WANT UR OLD PART BACK I WILL NOT REPIAR UR FAN, HE KNEW I DONT HAVE AN ALTERNATIVE, SO MY ASSISTANT CAME BACK WITHOUT THE OLD PART.SO I DONT KNOW WHAT TO DO AND WITH WHOM..WHOLE THE SYSTEM IS CORRUPT IN CROPTON GREAVES, CAN ANYONE TELL ME THE SOLUTION, MY CONTACT NO IS [protected]