[Resolved] Datawind Aakash — defective product | |||
Sir, I have purchased aakash tab on 10th jan by cash on delievery. after that open the box this aakash tablet is not starting. Pressing on off button there is first blank white screen then android written on screen. then it is not able to reach main menu. i may be hang on that position. so please replace my aakash tablet. i have called many times to help line numbers but these numbers are always busy. where i have to contact for Replacing my tablet. so please collect my defaulted aakash and replace this. thank you very much. With warm regards and thanks, Amit Kumar Mittal (Ph.D scholar) Tel [protected] Department of Pharmaceutical Technology (Biotechnology) National Institute of Pharmaceutical Education and Research Sector 67, SAS Nagar-160 062, Punjab (INDIA) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
For issues with usage of the device please call our Technical Support Helpline at [protected] or [protected], 9:00am – 9:00pm IST. Our trained technical staff will help troubleshoot and address any issues and if required, the device will be replaced with a new one.
If these numbers are not reachable please be patient and try again as the customer service number is experiencing a very heavy call volume. We apologize for the inconvenience caused. We are working hard to increase our capacity to handle this call volume. You can also reach us via email at [protected]@datawind.com and we will contact you.
Thanks,
Team Datawind