Datawind Innovations Customer Care
Datawind Innovations Pvt. Ltd.
Customer satisfaction rating: 32%
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932
COMPLAINTS

Datawind Innovations Customer Care

Datawind Innovations Pvt. Ltd.

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Address
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar
New Delhi
New Delhi District
Delhi
India - 110065
Landmarks:East of Kailash

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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276
down
110

Phone:
Phone:
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218
down
93
+1 855 3282 9463  (North America)
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24
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12
+44 84 4999 0990  (UK & Europe)
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12
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12

Additional info
Contact Details & Contact Form

London
Dephna House, 214 Acton Lane, London NW10 7NH, United Kingdom

Canada
407 Blvd St-Laurent, Suite 500, Montreal, Quebec, H2Y 2Y5

7895 Tranmere Drive, Suite 207, Mississauga, ON

India
J-8-1457, Opp. New Amritsar, G.T Road, Amritsar 143001
Tel: +91 18 3514 1330
Toll-Free: 1860 180 0013

View More Information...

Customer satisfaction rating
32%
Complaints
932
Pending
549
Resolved
161
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Datawind Innovations related photos (129)

Datawind Innovations Complaints & Reviews

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Datawind Innovations — product not sent since 1year and mental harassment

 Chandrudu on Jul 13, 2018
Dear sir
I CHANDRUDU working in CRPF purchased datawind tablet from datawind innovation company in june 2017 with order number TCL556YT-1.and received damaged product. hence requested for replacement and sent the product back to company through courier with NO. PRO5441435 as suggested by their customer executive but the product was not yet received its one year passed and customer executives harrasing always saying wait for few days your product will be dispatched since one year they are saying same answer even after many mails and phone calls. datawind is a fraud company take necessary...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Datawind Innovations — unable to refund my money

 iamssguru on Jul 5, 2018
Sir, i purchased data wind tab 7', 4 gb internal memory, 1 ghz speed with 1 year warranty. Booked on 02/07/2018 by phone and received the same on 05/07/2017. Now the tab was not working. My order number is CCJCON8F-1, invoice number : DWBL[protected] . Please kindly change the data wind tab and supply a new tab to me. please consider my requestion sir.
With regards,
Shubh guru...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — kindly change the datawind tab

 baluselvi on Jun 22, 2018
Sir, i purchased data wind tab 7', 4 gb internal memory, 1 ghz speed with 1 year warranty. Booked on 02/10/2017 by phone and received the same on 07/10/2017. Now the tab was not working. My order number is cczc3z7b-1, invoice number : dwblp5175. Please kindly change the data wind tab and supply a new tab to me. I am already complaint on 24.11.2017 so no response please consider my requestion sir.
With regards,
N. Balasubramanian...
Complaint comments  Read comments Complaint category Police

Datawind Ubislate — tablet gets switched off on its own

 Romila Kumar on Jun 22, 2018
I have the ubislate 7w, it worked fine for a few months but now sometimes even at 75-80% battery it gets switched off. Then i have to connect it to the charger and switch it on. When it gets switched on the battery is about the same as before. Sometimes the power button doesn't work too, it takes 4-5 attempts to switch on the screen. Its within the warranty period, should i get it replaced? Pls tell me how to proceed....
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — tab upsell 3g 7x with free internet keyboard not working without power connection [Resolved]

 mallik_tanprints on Jun 2, 2018
Dear sir,

We have purchase tab upsell 3g 7x with free internet keyboard for rs 3199 on dated[protected], this is inform you that tab not working without power connection, battery backup only 2-3 minute, kindly resolve my problems
Bill no - akecomt[protected]
Dated[protected]

Now still pending our problem we have submit tab at sheetla telecom on dated 26th july 2017, we have not received till date, we have only used 3 months only, you are requested immediate send tab in working condition....
Complaint comments  Read comments [1]Complaint category Other

Datawind Innovations — fraud company [Resolved]

 rahul mi on Apr 23, 2018
Sir i purchase a datawind tab on july 2017 after few months his touch not working i call datawind care he told to send my tab in his headoffice in amritsar and told he will return his tab within 20 days sir i send my tab on 30 march 2018 tab recived on 5 april sir it passed many days he still not return my tab and not respond me please help mo-[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — datawind calling tablet vidya [Resolved]

 krishna196315 on Mar 30, 2018
As per yr advt in naptol in tv we ordered a tablet. Yr sales representative added some more charges for two sims and key bd. But recd on 17.05.17without sim slot and key bd. As per yr representative sent back. After much hue and cry recd after approx more than two month that too same type. Again yr representative says to send back. Now we are scared due to repeated call experience of last time. So we wanted to get back at least some of our money during reverse pick up. Which was debied shamelessly. H...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Datawind Innovations — my tablet replacement to my home. [Resolved]

 Sanjayonly on Mar 24, 2018
Dear sir,

My name sanjay ok. My tablet to 7 month before to send your majar problem to your camplan ok but answer me my tablet camplan says to under warranty to replace your tablet ok. But my tablet to receive in my home ok. So 7 month to camplan yaar. So tablet haft warranty days to company in my tablet ok so. My tablet new warranty dates and instrument me send ok and call me sir.

Thanks
Sanjay...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Datawind Innovations — white shirt with multi coloured skirt [Resolved]

 Hitanshi Chauhan on Feb 24, 2018
I ordered the dress
But they delivered the wrong one
That costing me 900 and they took rs. 2375.
I ordered two but they gave me 1 dress only and that is also not exactly what i ordered...
I tried to call them, i have mailed them too...
But they didn't replied even once.
I have the contact no. Of the delivery boy asked him too but he also didn't replied...
Complaint comments  Read comments [1]Complaint category Online Shopping

Datawind Innovations — no internet facility [Resolved]

 SONIYA ISHI on Feb 20, 2018
Dear sir.
I am adv. Sachin kashinath thorat, add - upper, shirpur, dist-dhule.
Model-ubislate 3g7x. Hume tablet mila lekin usme free internet facility nahi mili.
Humko internet setting bheje. Mera moblie no-[protected] ye idea ka sim hai.
Aap hume jaldhi setting bheje. Hum ne 7 dec.2017 ko tablet liya tha. Aap hume call kar ke setting process bataye. Hum aap ko customer care number ko call karte hai lekin call connect nahi hoti hai....
Complaint comments  Read comments [1]Complaint category Lawyers and Attorneys

Datawind Innovations — wrong delivery of product [Resolved]

 usha kishore on Jan 20, 2018
I have ordered 4 kurtis on 22/12/2017 and the bill amount was rs.1465.2/- and the
Order no is #vst21252. Payment method was cash on delivery. On 3/01/2018 i have
Received the order and paid the cash.
When the order was checked instead of 4 i have received only 3 kurtis and there were
Worthless. The item what i have received was not that which i have ordered.
Now i need to return the item and get back my money.
Company did not provided the contact no to contact. Daily i am send mail to the company regarding this but they are not responding to the mail....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Datawind Innovations — automatically phone off and no charge [Resolved]

 Biswajit Joardar on Jan 19, 2018
Mobile phone automatically off. No charge in mobile. I am try used but not use able product. So i request data wind office for change this product but office no receive my call. But office said me mobile not refunded and not changeable. Phone delivered on 30.11.2017 and mobile problem show 0412.2017. Office harassment. So i obliged you for change either refund me ml....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Datawind Innovations — no send my return tablet to send me [Resolved]

 SONIYA ISHI on Jan 17, 2018
Adv. Sachin kashinath thorat, add - upper shirpur dist-dhule.

Moblie no-[protected] or [protected]
Hum ko tablet parsel me hi damage aya tha. Aap ko return kiya lekin aap ne 2 months ho gaye lekin return nahi kiya hai. Post thru bheja hai. Date 27 nov 2017 ko mila. Hum ne[protected] ko retrun kiya tha. Aap tablet return kare ya to cash return kare. Hum roj call karte hai lekin connect nahi hota hai. Aap hume call kare our bataye ki kab tablet retrun bhej rahe hai.

Adv. Sachin thorat...
Complaint comments  Read comments [1]Complaint category Lawyers and Attorneys

Datawind Innovations — a cheating datawind company [Resolved]

 Selvaraj Sundarapandiam on Jan 16, 2018
A cheating Datawind Company
I am Selvaraj, from Tamilnadu. I have ordered Datawind Tablet 7Sc+ on 8th December 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767) without switched on condition. Immediately I have registered complaint through Phone as well as online complaint board. On the next day I received a phone call from Technical support team. But not solved my problem. Then I have sent my useless Tablet through Registered Post. The company refused my tablet for service even not accepts the registered parcel. I have contact so many times through phone, but no one to...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — replacement piece not yet delivered [Resolved]

 kallappa Ruban on Jan 11, 2018
Dear Team,
We have sent the replacement for product of Datawind mobile on date[protected] through DTDC courier AWB NO:B48566573 and this damaged mobile was delivered on[protected] confirmation came from DATAWind Team for received successful to the destination..but still we didnt receive new mobile from last 3 months..If i call to customer care it will not connect.if its connect they will not provide any information regarding my delivery..
Kindly please do a needful for deliver my mobile..
Details:
Name:Kallappa Ruban
Halaga, post:Nandgad
City-Belgaum-591120
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — they sent damage peace and not sent free things [Resolved]

 M.sadeeshkumar on Jan 7, 2018
Sir i brought datawindtab from data wind company last 2ed december. I showed k. Tv tamil chanal advertising then i book though a product over the phone. I recovered the procdct 2ed of december 2017 it's brokend and i am not received the free things as they advertised on the t. V. And they take ordered by tamil. But when i contacted the customers complained number it's going on recording longer. After then i complained the over the phone and i send the mail but they not respond till today i payed rs:3398 indian money. They chit people if you see there customers care companies website then you known...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Datawind Innovations — complaint against datawind and takzak.com [Resolved]

 amitagarwal3000 on Jan 3, 2018
Complaint against datawind and takzak.com

I received damaged tablet model 7w.
Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

Caps lock light on keyboard

I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

I was told on phone by datawind that takzak.com was responsible as the product was damaged/broken

While delevering

When i phoned takzak.com they said they have not packed the tablet datawind has packed and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — smart watch not received [Resolved]

 AjeetKumarYadav on Dec 28, 2017
I ordered combo offer 3g7x smart watch 1 year free reliance internet in the month of july 2017. I recieved only tablet without smart watch on 24-july-2017 invoice no. Dwhyd5207, order no. Cc9s4x3m-1.
I have been calling the helpline numbers since five months for the smart watch and getting the same response that it will be delivered within a day.
Kindly send me the smart watch asap or refund my amount immediately.

Thanks,
Ajit kumar
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — datawind 7sc not switched on [Resolved]

 Selvaraj Sundarapandiam on Dec 22, 2017
Dear sir,

I am placed on order datawind 7sc on 8th dec 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767). Today[protected] i received my datawind tablet already used one and so many craches, that is ok for 3000rupees. But, tablet is not switched on, i kindly request you to replace my tablet or refund my amount. Pl. Help me.
Selvaraj
Ph: [protected]...
Complaint comments  Read comments [1]Complaint category Products & Services

Datawind Innovations — damaged product delivered [Resolved]

 Breezer on Dec 11, 2017
Dear sir/madam,
As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
Name-murali. M
Ph. No-[protected],
Order id-ccgx9tk9-1
Booked date-06/12/2017
Invoice date-07/12/2017
Delivery date-11/12/2017
Address-#649, basaveshwaranagar kamlanagar
Huliyuramma temple
Bangalore-560079...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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