Datawind Innovations Customer Care
Datawind Innovations Pvt. Ltd.
Customer satisfaction rating: 30%
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913
COMPLAINTS

Datawind Innovations Customer Care

Datawind Innovations Pvt. Ltd.

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Address
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar
New Delhi
New Delhi District
Delhi
India - 110065
Landmarks:East of Kailash

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
257
down
102

Phone:
Phone:
up
204
down
85
+1 855 3282 9463
(North America)
up
22
down
12
+44 84 4999 0990
(UK & Europe)
up
12
down
12

Additional info
Contact Details & Contact Form

London
Dephna House, 214 Acton Lane, London NW10 7NH, United Kingdom

Canada
407 Blvd St-Laurent, Suite 500, Montreal, Quebec, H2Y 2Y5

7895 Tranmere Drive, Suite 207, Mississauga, ON

India
J-8-1457, Opp. New Amritsar, G.T Road, Amritsar 143001
Tel: +91 18 3514 1330
Toll-Free: 1860 180 0013

View More Information...

Customer satisfaction rating
30%
Complaints
913
Pending
558
Resolved
133
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm
SunClosed

Datawind Innovations related photos (126)

Datawind Innovations Complaints & Reviews

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Datawind Innovations — damaged product delivered

 Breezer on Dec 11, 2017
Dear sir/madam,
As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
Name-murali. M
Ph. No-[protected],
Order id-ccgx9tk9-1
Booked date-06/12/2017
Invoice date-07/12/2017
Delivery date-11/12/2017
Address-#649, basaveshwaranagar kamlanagar
Huliyuramma temple
Bangalore-560079...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — software problem

 Md basha on Dec 7, 2017
I purchased datawind tablet from local retailer in vizianagaram on december 12th 2016. Within three months of use, battery got swelled and it's about to blast, then i handed over the product to that retailer said battery issue will not comes under warranty. So purchased new battery from my pocket. After within one month of usage, product getting off automatically and not getting on again. Then i gave the product to the retailer again. I got call from visakhapatnam service center stating that it costs 1000 rs for the software. Tablet cost is 3000 and what the hell is with product quality. Already...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind — defective tab supply

 subrata pahari on Dec 4, 2017
One more g max 4g data wind tab supplied through on line, and
With following problems/ no representative of data wind responded.
01. Speaker problem in mike and speaker [ both end not functioning]
02. Key board not worked
03. Battery drained within 20 minutes
04. Customer care not attending/ misguiding
05. Mailed the data wind 6 times but not responded.
06. Mobile no techsupport@moregmax.com not working ounced back.
06. Customer care executive committed as on 3.12.2017 to provide their h. O addres urgent basis but no address was provided till...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Datawind Innovations — warranted product deposited at datawind service centre not returned even after repeated request

 Susanta Paikaray on Dec 3, 2017
1. Datawind 7cz was purchased from flipkart (Order id - od104697502081226000) on 15/12/2015 with one year product warranty.
2. The product showed battery problems in july 2016 and on consultation with customer care, anshinka technology, plot no. C21, 1st floor, market building, near bhabani mall, sahid nagar, bhubaneswar was recommended for service.
3. Upon my first visit to anshinka technology on 01/08/2016 concerned person denied to receive the product.
4. After consultation with the area manager ranjan sahoo (M-[protected]) the service station agreed to give me a worksheet...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — reg :tablet replacement request

 raviravikumar.d73@gmail.com on Nov 30, 2017
Dear Sir /Madam,

I placed order 1Data wind tab,

Order details: AWB NUMBER 982311839342 & ORDER NO. CCLNED56

I was ordered combo with keyboard,

But i received Tab only .that Tab not New piece, its Old used piece & Huge scratches both front & Bach side.

Kindly take back the tab, Provide new piece with key board

Let me know the send back details, pls clear the issue ASAP.

attached bill & photos for your reference.

Thanks & Regards

RAVIKUMAR.

Cont:...
Complaint comments  Read comments [1]Complaint category Business & Finances

Datawind Innovations — not received the mobile even after payment

 Khalsa Harinder Singh Babbar on Nov 28, 2017
We booked the tablet combo mobile set on 3rd nov 2017 with cash on delivery. Of which acceptance number was pm17110327gn2l. Then later on call came from your side to pay online payment and not cash on delivery. On 18 nov 2017 we paid online for it. But till now we haven't received any mobile set. Then when we try to call you, our number [protected] was blocked. We couldn't contact you and you haven't given the mobile set yet and neither we got any information regarding it. Should a respected firm respond like this? We didn't expect this from you. We are requesting you, please send our mobile set...
Complaint comments  Read comments Complaint category Products & Services

Datawind Innovations — tab not working and status on net is showing complaint resolved.

 Sathe Jitendra on Nov 27, 2017
Complaint marked as resolved
Oct 12, 2017
Complaint status
Jitendra sathe, sep 09, 2017
An order was placed on 31st july for datawind tab. Received the same on 7th aug at an amount of rs 3300/-wid ccjvesdv_1
However it was found that keyboard is not there which has now been resolved as datawind customer care promised for the free keyboard. The best part of this deal was that the tab datawind is non functional. After getting switched on the screen turns blue for 30 secs and then it gets off. Its not starting. A faulty non functional device sold to a customer. Reset...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — 7 sc tablet damage & with keyboard ;scratchcard delhivery please replsment this tablet

 SONIYA ISHI on Nov 25, 2017
Name. Adv. Sachin kashinath tho rat address-siddharth nagar shipur dist-dhule. Book mobile no 838097928 order book date 18 nov17. Order id (Ccht4q4u-1) awb no.982311928183 order delhiverydate 23 nov 2017. Delivery 7sc tablet damege & not with keyboard & sratchcard. Replace this tablet & give with free keyboard. Otherwise i. Will complaints police station your datawind company i am lowyer of shipur court...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Datawind Innovations — ubislate tablet faulty

 Jaikumar N Soney on Nov 24, 2017
The datawind ubislate tablet was released as an initiative by indian government to provide economical tablets however within a week of ordering this tablet, found it to be faulty. Tried reaching customer care however no one would answer and after shooting emails was asked to send faulty product by courier.
A month after sending the product and even getting an acknowledgement for the delivery they denied having received the product and said they received an empty box. I did not know the process to file case in consumer court otherwise would have got this fraudster company to stop manufacturing...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — received local product,

 Mde057 on Nov 22, 2017
Fraud company as sent the datwind tablet model:7sc, as we received. But as per the advertisement i have ordered the product. Datwind customer they have sent fake duplicate products.
Note: i ordered as per the datawind customer which they have shown in the advertisement, as per that i have not received the material. Iam contacting customer care they are not coordinating.
Very chitting company
Useless...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — net not working

 shivam harsh on Nov 18, 2017
My name is ruby bakshi and i by one product from on line add show in colour chanel datawind tablet net not working and they say one year net free with this tablet when i try to call they are not support please take action against colour chanel and datawind how colours channel allow to give add on his chanel i am from ghaziabad and i received one call today he say give me your atm card details and we recharge your net how can i give him my account details sir please check and help they are doing cheating with public...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Datawind Innovations — battery damage and scratch card not received [Resolved]

 Shekark431@gmail.com on Nov 13, 2017
Datawind tablet 7sc booking date 28/2/2017 and recived date 9/3/2017 battry damage and scrach card not recived bank accont sbh bank karimnagar
Branch mankammathota, karimnagar bank accont no [protected] ifsc code sbhy0020776 name :pati anjaiah cell. Number [protected] telangnan...
Complaint comments  Read comments Complaint category Other

Datawind Innovations — when i will receive my replacement product from datawind [Resolved]

 pradeepadharvaa on Nov 9, 2017
Sir thanks for ur response, please tell details about the replacing product. When i will receive my replacing product from datawind? Please send confirmation message to my mobile no [protected]. Send the date when i will receive my replaced product.. Already i had send you a mail and u also gave response for my mail. Please consider this mail kindly quickly.....
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — datawind battery damage @ now scratch card [Resolved]

 Shekark431@gmail.com on Nov 9, 2017
Der, sir and madam
Datawind tablet 7sc damege battry and scrach card not recived 10 times datawind couster care comlant ples sed my scrachcard tatawind table rs/ 3300 pay repcment ples sir id number cc11hugv-188447710323 and awb 853117338 date of booking 28/2/2017 and recived 9/3/2017
Address : anjaiah. Hno:7-3-144, csi, mission compund viiage& mandal jagtial, dist karimnagar pin cod 505327. Telangana mobil number [protected]...
Complaint comments  Read comments [1]Complaint category Other

Datawind Innovations — datawind not supplied the booked tablet nor it is refunding the paid amount. [Resolved]

 DBBisht on Nov 6, 2017
Sir, i booked datawind tablet 3g10z on 01/04/2017 and paid online rs. 7999/- on the same date. On 05/04/2017 datawind mailed me that the product has been despatched vide awb no. 188506960. Again on 12/04/2017 another mail informed me that the despatch is further delayed for 7 working days. After that datawind is not responding my mails. I wrote one letter to its amritsar office (Post office receipt enclosed) but they have not done anything. Datawind had not supplied the article and also it is not refunding my amount rs. 7999/- even after 7 months.
Earlier i have complained to this platform...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — undelivered keyboard [Resolved]

 snth55 on Nov 6, 2017
Respects

               

                sir 

       

     i want to say my name is santosh mehta and i have your one product buy but there product had not good service he is very stupid person he  will not give me a keyboard and i say the person so he say me sir you give to only 5 day give but today 3 month left he well be not give my key board. So sir i kindly so plz send my address

Thank you

My name.   santosh mehta

My address. Ranchhod nagar kim

Near...
Complaint comments  Read comments [1]Complaint category Other

Datawind Innovations — 7dc* datawind is not returned 3 months passed [Resolved]

 Karan raikar on Nov 1, 2017
I sent tab to datawind hyderabad in 5 july 2017 but till now, means november today not returned my tab, i played 3300, booked on 28/2/17, order no is ccdgaqf2-1. I request pls send my tab as possible quickly. I want my tab within the end of november it is my last warning i also contact datawind through the e mail, call within this day, otherwise i will do something....
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — broken ubislate 3g7x [Resolved]

 mannu1981 on Oct 24, 2017
Respected team,

Recently i've ordered a datawind ubislate 3g7xtablet from datawind through online. I've received the package on 10- aug -'17. But when opened the package i've observed that there is broken tablet in that packaget.in that package contains droid surfer 10 and it was damaged screen is in"broken" state. Also as per the order i'm supposed to receive an tablet with external keyboard which is not present in the package. I tried to register a complaint on the same day by calling customer care but no one responded me well. Made multiple attempts but failed to receive...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — fully broken screen tab, without keyboard and scratch card [Resolved]

 Rajkumarkl on Oct 22, 2017
मैने आपकी कंपनीद्वारा ubislate 3g7x माँडल टॅब दि. 18/10/2017 को आँनलाईन डिलिवरीहेतू बुक किया था. उसकी डिलीवरी आज दि. 21/10/2017 को ecom express service द्वारा कन्साईनमेंट नंबर 882541366 द्वारा सुबह 12.00 बजे मुझे प्राप्त हुई. मैने जब बॉक्स खोला तो स्क्रीन टुटा और डिस्प्ले खराब...
Complaint comments  Read comments [1]Complaint category Online Shopping

Datawind Innovations — received fully broken damaged piece [Resolved]

 babyalisha on Oct 15, 2017
Advertisement in k tv about u b slate for. 2999. I ordered on 2 oct i received the piece on 6 the oct. Courier man gave package only when money3400 given. When i open the pack the usbi slate was fully damaged and broken no switch on and volume buttons. No keyboard. Ubislate 3g7x imei no [protected] and [protected]. E com courier man ran away saying he is not responsible for anything. I filled 100 complaints from the dayi received the pack but no solving response. I'm cheated. Simply they tell me to wait hours together over the customer care. Refund money or replace ubi slate....
Complaint comments  Read comments Complaint category Online Shopping

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