Datawind Innovations Customer Care
Datawind Innovations Pvt. Ltd.
Customer satisfaction rating: 32%
Submit a Complaint

Datawind Innovations Customer Care

Datawind Innovations Pvt. Ltd.

108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar
New Delhi
New Delhi District
India - 110065
Landmarks:East of Kailash

Customer Care Phone Numbers and Contacts


+1 855 3282 9463  (North America)
+44 84 4999 0990  (UK & Europe)

Additional info
Contact Details & Contact Form

Dephna House, 214 Acton Lane, London NW10 7NH, United Kingdom

407 Blvd St-Laurent, Suite 500, Montreal, Quebec, H2Y 2Y5

7895 Tranmere Drive, Suite 207, Mississauga, ON

J-8-1457, Opp. New Amritsar, G.T Road, Amritsar 143001
Tel: +91 18 3514 1330
Toll-Free: 1860 180 0013

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 06:00 pm
Tue10:00 am - 06:00 pm
Wed10:00 am - 06:00 pm
Thu10:00 am - 06:00 pm
Fri10:00 am - 06:00 pm
Sat10:00 am - 06:00 pm

Datawind Innovations related photos (128)

Datawind Innovations Complaints & Reviews

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Datawind Innovations — white shirt with multi coloured skirt

 Hitanshi Chauhan on Feb 24, 2018
I ordered the dress
But they delivered the wrong one
That costing me 900 and they took rs. 2375.
I ordered two but they gave me 1 dress only and that is also not exactly what i ordered...
I tried to call them, i have mailed them too...
But they didn't replied even once.
I have the contact no. Of the delivery boy asked him too but he also didn't replied...
Complaint comments  Read comments Complaint category Online Shopping

Datawind Innovations — no internet facility [Resolved]

 SONIYA ISHI on Feb 20, 2018
Dear sir.
I am adv. Sachin kashinath thorat, add - upper, shirpur, dist-dhule.
Model-ubislate 3g7x. Hume tablet mila lekin usme free internet facility nahi mili.
Humko internet setting bheje. Mera moblie no-[protected] ye idea ka sim hai.
Aap hume jaldhi setting bheje. Hum ne 7 dec.2017 ko tablet liya tha. Aap hume call kar ke setting process bataye. Hum aap ko customer care number ko call karte hai lekin call connect nahi hoti hai....
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Datawind Innovations — wrong delivery of product [Resolved]

 usha kishore on Jan 20, 2018
I have ordered 4 kurtis on 22/12/2017 and the bill amount was rs.1465.2/- and the
Order no is #vst21252. Payment method was cash on delivery. On 3/01/2018 i have
Received the order and paid the cash.
When the order was checked instead of 4 i have received only 3 kurtis and there were
Worthless. The item what i have received was not that which i have ordered.
Now i need to return the item and get back my money.
Company did not provided the contact no to contact. Daily i am send mail to the company regarding this but they are not responding to the mail....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Datawind Innovations — automatically phone off and no charge [Resolved]

 Biswajit Joardar on Jan 19, 2018
Mobile phone automatically off. No charge in mobile. I am try used but not use able product. So i request data wind office for change this product but office no receive my call. But office said me mobile not refunded and not changeable. Phone delivered on 30.11.2017 and mobile problem show 0412.2017. Office harassment. So i obliged you for change either refund me ml....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Datawind Innovations — no send my return tablet to send me [Resolved]

 SONIYA ISHI on Jan 17, 2018
Adv. Sachin kashinath thorat, add - upper shirpur dist-dhule.

Moblie no-[protected] or [protected]
Hum ko tablet parsel me hi damage aya tha. Aap ko return kiya lekin aap ne 2 months ho gaye lekin return nahi kiya hai. Post thru bheja hai. Date 27 nov 2017 ko mila. Hum ne[protected] ko retrun kiya tha. Aap tablet return kare ya to cash return kare. Hum roj call karte hai lekin connect nahi hota hai. Aap hume call kare our bataye ki kab tablet retrun bhej rahe hai.

Adv. Sachin thorat...
Complaint comments  Read comments [1]Complaint category Lawyers and Attorneys

Datawind Innovations — a cheating datawind company [Resolved]

 Selvaraj Sundarapandiam on Jan 16, 2018
A cheating Datawind Company
I am Selvaraj, from Tamilnadu. I have ordered Datawind Tablet 7Sc+ on 8th December 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767) without switched on condition. Immediately I have registered complaint through Phone as well as online complaint board. On the next day I received a phone call from Technical support team. But not solved my problem. Then I have sent my useless Tablet through Registered Post. The company refused my tablet for service even not accepts the registered parcel. I have contact so many times through phone, but no one to...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — replacement piece not yet delivered [Resolved]

 kallappa Ruban on Jan 11, 2018
Dear Team,
We have sent the replacement for product of Datawind mobile on date[protected] through DTDC courier AWB NO:B48566573 and this damaged mobile was delivered on[protected] confirmation came from DATAWind Team for received successful to the destination..but still we didnt receive new mobile from last 3 months..If i call to customer care it will not connect.if its connect they will not provide any information regarding my delivery..
Kindly please do a needful for deliver my mobile..
Name:Kallappa Ruban
Halaga, post:Nandgad
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — they sent damage peace and not sent free things [Resolved]

 M.sadeeshkumar on Jan 7, 2018
Sir i brought datawindtab from data wind company last 2ed december. I showed k. Tv tamil chanal advertising then i book though a product over the phone. I recovered the procdct 2ed of december 2017 it's brokend and i am not received the free things as they advertised on the t. V. And they take ordered by tamil. But when i contacted the customers complained number it's going on recording longer. After then i complained the over the phone and i send the mail but they not respond till today i payed rs:3398 indian money. They chit people if you see there customers care companies website then you known...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Datawind Innovations — complaint against datawind and [Resolved]

 amitagarwal3000 on Jan 3, 2018
Complaint against datawind and

I received damaged tablet model 7w.
Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

Caps lock light on keyboard

I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

I was told on phone by datawind that was responsible as the product was damaged/broken

While delevering

When i phoned they said they have not packed the tablet datawind has packed and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — smart watch not received [Resolved]

 AjeetKumarYadav on Dec 28, 2017
I ordered combo offer 3g7x smart watch 1 year free reliance internet in the month of july 2017. I recieved only tablet without smart watch on 24-july-2017 invoice no. Dwhyd5207, order no. Cc9s4x3m-1.
I have been calling the helpline numbers since five months for the smart watch and getting the same response that it will be delivered within a day.
Kindly send me the smart watch asap or refund my amount immediately.

Ajit kumar
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — datawind 7sc not switched on [Resolved]

 Selvaraj Sundarapandiam on Dec 22, 2017
Dear sir,

I am placed on order datawind 7sc on 8th dec 2017 through online (Order id: pm17120829x7h; invoice no. Asr33767). Today[protected] i received my datawind tablet already used one and so many craches, that is ok for 3000rupees. But, tablet is not switched on, i kindly request you to replace my tablet or refund my amount. Pl. Help me.
Ph: [protected]...
Complaint comments  Read comments [1]Complaint category Products & Services

Datawind Innovations — damaged product delivered [Resolved]

 Breezer on Dec 11, 2017
Dear sir/madam,
As i have ordered a new datawind tablet but they have sent an damaged product completly broken screen i can see the manufacturing glue's and strips now i want to know the return policy
Name-murali. M
Ph. No-[protected],
Order id-ccgx9tk9-1
Booked date-06/12/2017
Invoice date-07/12/2017
Delivery date-11/12/2017
Address-#649, basaveshwaranagar kamlanagar
Huliyuramma temple
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Datawind Innovations — software problem [Resolved]

 Md basha on Dec 7, 2017
I purchased datawind tablet from local retailer in vizianagaram on december 12th 2016. Within three months of use, battery got swelled and it's about to blast, then i handed over the product to that retailer said battery issue will not comes under warranty. So purchased new battery from my pocket. After within one month of usage, product getting off automatically and not getting on again. Then i gave the product to the retailer again. I got call from visakhapatnam service center stating that it costs 1000 rs for the software. Tablet cost is 3000 and what the hell is with product quality. Already...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Datawind — defective tab supply [Resolved]

 subrata pahari on Dec 4, 2017
One more g max 4g data wind tab supplied through on line, and
With following problems/ no representative of data wind responded.
01. Speaker problem in mike and speaker [ both end not functioning]
02. Key board not worked
03. Battery drained within 20 minutes
04. Customer care not attending/ misguiding
05. Mailed the data wind 6 times but not responded.
06. Mobile no not working ounced back.
06. Customer care executive committed as on 3.12.2017 to provide their h. O addres urgent basis but no address was provided till...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Datawind Innovations — warranted product deposited at datawind service centre not returned even after repeated request [Resolved]

 Susanta Paikaray on Dec 3, 2017
1. Datawind 7cz was purchased from flipkart (Order id - od[protected] on 15/12/2015 with one year product warranty.
2. The product showed battery problems in july 2016 and on consultation with customer care, anshinka technology, plot no. C21, 1st floor, market building, near bhabani mall, sahid nagar, bhubaneswar was recommended for service.
3. Upon my first visit to anshinka technology on 01/08/2016 concerned person denied to receive the product.
4. After consultation with the area manager ranjan sahoo (M-[protected]) the service station agreed to give me a worksheet...
Complaint comments  Read comments Complaint category Electronics & Appliances

Datawind Innovations — reg :tablet replacement request [Resolved] on Nov 30, 2017
Dear Sir /Madam,

I placed order 1Data wind tab,

Order details: AWB NUMBER[protected] & ORDER NO. CCLNED56

I was ordered combo with keyboard,

But i received Tab only .that Tab not New piece, its Old used piece & Huge scratches both front & Bach side.

Kindly take back the tab, Provide new piece with key board

Let me know the send back details, pls clear the issue ASAP.

attached bill & photos for your reference.

Thanks & Regards


Complaint comments  Read comments [1]Complaint category Business & Finances

Datawind Innovations — not received the mobile even after payment [Resolved]

 Khalsa Harinder Singh Babbar on Nov 28, 2017
We booked the tablet combo mobile set on 3rd nov 2017 with cash on delivery. Of which acceptance number was pm17110327gn2l. Then later on call came from your side to pay online payment and not cash on delivery. On 18 nov 2017 we paid online for it. But till now we haven't received any mobile set. Then when we try to call you, our number [protected] was blocked. We couldn't contact you and you haven't given the mobile set yet and neither we got any information regarding it. Should a respected firm respond like this? We didn't expect this from you. We are requesting you, please send our mobile set...
Complaint comments  Read comments Complaint category Products & Services

Datawind Innovations — tab not working and status on net is showing complaint resolved. [Resolved]

 Sathe Jitendra on Nov 27, 2017
Complaint marked as resolved
Oct 12, 2017
Complaint status
Jitendra sathe, sep 09, 2017
An order was placed on 31st july for datawind tab. Received the same on 7th aug at an amount of rs 3300/-wid ccjvesdv_1
However it was found that keyboard is not there which has now been resolved as datawind customer care promised for the free keyboard. The best part of this deal was that the tab datawind is non functional. After getting switched on the screen turns blue for 30 secs and then it gets off. Its not starting. A faulty non functional device sold to a customer. Reset...
Complaint comments  Read comments Complaint category Mobile Handsets

Datawind Innovations — 7 sc tablet damage & with keyboard ;scratchcard delhivery please replsment this tablet [Resolved]

 SONIYA ISHI on Nov 25, 2017
Name. Adv. Sachin kashinath tho rat address-siddharth nagar shipur dist-dhule. Book mobile no[protected] order book date 18 nov17. Order id (Ccht4q4u-1) awb no.[protected] order delhiverydate 23 nov 2017. Delivery 7sc tablet damege & not with keyboard & sratchcard. Replace this tablet & give with free keyboard. Otherwise i. Will complaints police station your datawind company i am lowyer of shipur court...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Datawind Innovations — ubislate tablet faulty [Resolved]

 Jaikumar N Soney on Nov 24, 2017
The datawind ubislate tablet was released as an initiative by indian government to provide economical tablets however within a week of ordering this tablet, found it to be faulty. Tried reaching customer care however no one would answer and after shooting emails was asked to send faulty product by courier.
A month after sending the product and even getting an acknowledgement for the delivery they denied having received the product and said they received an empty box. I did not know the process to file case in consumer court otherwise would have got this fraudster company to stop manufacturing...
Complaint comments  Read comments Complaint category Mobile Handsets

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