Dealsandyou.com — Service not provided as per the deal

Address:Mumbai Suburban, Maharashtra

Hi.. My name is Nanda Salunkhe,

We recently purchased 7 deal vouchers from http://www.dealsandyou.com, whose details are as follows:

Order NO: 615136
Name of the Person who placed the order: Pratik Deshmukh
Phone No: [protected]
Email id: nanda.yk.[protected]@gmail.com
Which Deal: Head and Sole SPA deal

I am constrained to say as below:

1. That I made a purchase of afore-said deal on 13th of May; and since then, I have been trying to take appointment with the afore-said spa. We constantly tried to take appointment till 12th of June 2012; however, in vain. The concerned authority at the spa, named Ms. Gayatri, came up with excuses such as unavailability of Spa material, unavailability of staff etc. In fact, once she even admitted that she doesn't want to provide hair spa (which is mentioned in the coupon) as she cannot afford it. Therefore, I believe that the excuses were false as she never wanted to provide the said service.

2. That exhausted of calling Ms. Gayatri for appointment, I tried to lodge a complaint with http://www.dealsandyou.com, for refund of my money. However, Ms. Molina who answered call was no help. She registered my complaint ( complaint no.: 287616) and asked me to follow up after 48 hrs, but in vain.

3. That I called http://www.dealsandyou.com, office after 3 days of lodging a complaint (on 15th of June 2012); however, Mr. Bhupendra (http://www.dealsandyou.com, representative) told us that the complaint wasn't addressed yet.

4. That I am mentally harassed with the kind of service provided by http://www.dealsandyou.com and all I want is my and friend's money refunded at the earliest and a strict action against http://www.dealsandyou.com for their pseudo practices.

I have been with very worst experience during this process in my life.. This cannot be acceptable as the http://www.dealsandyou.com service providers are giving the confirmation and advertizing the best services.

Its highly recommended a strict steps to be taken against http://www.dealsandyou.com (Head / MD).

Hope for a better assistance this time.

NOTE: I PERSONALLY ADVICE EVERY ONE, PLEASE DON'T GO FOR ANY ONLINE SERVICES FROM ANY PROVIDERS AS THEY ARE THE BEST CHEATERS IN INDIA.

********************* JAGO GRAHAK JAGO *********************

Thanks and Regards,

NandaYKS...
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dealsandyou — Order not fulfilled

I have placed an order with Deals And You on July 4th and still not received the order. I have written multple emails and there is no response from the customer service. Am shocked at the level of customer interaction and audacity in which the company is still operating.

Dear Customer,

Thank You for your email.

Your order # 154915 has been confirmed and is in process. As per the company policy you will get guaranteed delivery within 21 working days from the date of placing the order(D&Y would be sending a purchasers list to the Vendor who would dispatch your phone directly to your specified address). The courier partner will inform you before delivering the product at your shipping address :

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