[Resolved]  Delhi Transport Corporation — Irregularities of Buses on Route No-623

Address:East Delhi, Delhi

Dear Sir / Mam,

I am a resident of Kanti Nagar at Shahadara. I would like to put some serious complaints about DTC's present operational routes like 623. Many Passengers had waiting 623 but a bus comes after 45 intervals in morning times before 9 AM and in Evening from Vasant Vihar after 6 PM.

Many times we have taken complaint book and note down our complaint, but we are not getting proper solutions for our complaint.

The same problem we are facing in the evening so as to reach our home. Those buses which have in this route which was only for Short Route like Delhi Secretariat or Jawhar lal Nehru stadium.

There are more than 1000 peoples who daily up-down through Buses

We are not requesting for Red line. We are requesting you to please provide few Buses having good conditions so as to reach office on time.

We don't say that not to give public services or not to give any facilities to other route, we request you to please provide good busses and some regularity in busses in interval of 15-20 minutes so as to reach office on time. This way you can earn more and we commuters also feel satisfied from DTC.

Kindly put up bus schedule and timings & let us know the frequency of buses. Before 10 AM as well as after 6 Pm there is no regularity of buses plying on this route. All old DTC buses are plying.

I am very hopeful that you take some immediate action on this matter, as all the students & working people which going towards Vasant vihar and other commuters feel relaxed.

Yours Faithfully

Shikha lovely
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Transport Corporation [DTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1968
    Pending
    0
    Resolved
    242
    Delhi Transport Corporation [DTC] Phone
    +91 90 3912 9100
    Delhi Transport Corporation [DTC] Address
    Sector 8 Dwarka, New Delhi, Delhi, India
    View all Delhi Transport Corporation [DTC] contact information