Delhi Transport Corporation [DTC] Customer Care
Delhi Transport Corporation
Customer satisfaction rating: 1%
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Delhi Transport Corporation [DTC] Customer Care

Delhi Transport Corporation

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Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

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Customer satisfaction rating
1%
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441
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] — bus conductor route 708a

 azad bhartiya on Oct 20, 2018
Time : 7:55 am
Date : 20 October 2018
Route no 708A
Bus registration no. DL-1PG 9953
Boarding station- Ranhola

today i boarded(Bus registration no. DL-1PG 9953) bus route no. 708A at 7:55 am for nagloi metro station. i gave 20 rupees note to bus conductor for nagloi bus stand and he charged 15 rupees instead of 10 rupees and when i objected he said scold me back and said you can't teach me about fares i am the conductor. I asked him to show me fares in his machine again he said you can check by your own... if you know how it works and if any thing bad...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — misbehavior of driver & conductor.

 Mohd Yamin Khan on Oct 18, 2018
While i am travelling Laxmi nagar to ITO AGCR. Driver Stopped the bus at Delhi Secretariat Bus Station and said the would run more. when I asked about it he misbehaved me and abuse me this is not tolerable. Please take action on driver and send me the report what action actually taken by you. (Detail:- Hasan Pur Depot, Route No. 720, Bus No. DL1P C0711)...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — 984a bus service poor (avantika to lajpat nagar

 Deepa Gill on Oct 16, 2018
Sir my names deepa gill.. I am daily facing poor service of 984a bus. I m pick the bus from the hyatt hotel, bhikaji cama place and daily waiting 1hr for bus but bus mostly not come. Only two to three time in a week it will come. I'm daily wait for bus approx 30 min. Please solve this problem what i am facing. Me and many of people facing this problem so we decided to complaint against if you can smooth this service, it will help us to visit work to home....
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — rash driving by dtc bus no dl1pc9616 at rout no 990

 vkmsdl@gmail.com on Oct 5, 2018
The bus driver of bus no dl1pc9616 was running this bus dangerously from one lane to other lane at very high speed on rout number 990 from patel nagar metro station towards shadipur metro station on 5th oct 2018 at 10:45am.
Strict action should be take against this bus driver as a big accident can take place for such rash driving. Action should be such that they think again to do such mistake in future....
Complaint comments  Read comments [1]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — timings of bus 108

 shuri on Sep 27, 2018
I do use of public transport daily for my office. I have a complaint against bus timings... I daily travel in bus no.108 shastri nagar to mayapuri, there have no timings of buses always, minimum three buses comes on same times.. And then overtake to each other or otherwise passengers waits for long time daily. Please its a request and complaint take some action about this matter.
And one more thing maximum offices leaves at 6:30pm and that time also many people have to wait for bus because almost buses goes before 6:30. Now coming winters and day time will short.. Please take an action also...
Complaint comments  Read comments [1]Complaint category Public Transportation

DTC — careless driving

 nairr saab on Sep 22, 2018
Hello i m a dtc communter, one incident happened today 22sept.2018 i was going towards lodhi road, i took 794bus no. (Jln stadium dl1pd1700) from jor bagh metro station orange bus at 11:45am to go lodhi road, i got shocked seeing the driving of driver, he was driving single handed as he is busy in phone, till i reach lodhi road or above he haven't kept his phone down and taking sudden turn from one hand, which is very dangerous as just one miss can get other people's life in danger, but driver isn't care much about the people who are getting down at bus stop from bus he have his own time as he is...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — complaint regarding headlamps in two wheelers during morning hours

 Dushyant25 on Sep 20, 2018
This is to inform you that the mandatory policy of switching the head lamps of two wheelers during both day and night.
This is really concerning us as india being a dry country with heavy sunlight, the mandatory policyvof switching the head lamos on during day time is really concerning us as the reflection of the head lamps during morning hours tends to create a situation of temporary blindness among individuals, specially elderly people.
So as a responsible citizen i wish to suggest you that, head lamps shouldnt be switched on during morning sunny hours,
And their should be...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Delhi Transport Corporation [DTC] — cluster bus

 meena subhash chand on Sep 12, 2018
The route no. 794 from nehru stadium to... Each and every day at 9.00am my wife travel from lodhi colony tanga stand to south campus the conductor daily give ticket from nehru stadium to south motibagh which is not correct if you ask for correct ticket he is shouting roudly. Today the same happen with my wife and the tc told my wife that this ticket is valid upto south moti bagh and he ask pay a fine of rs. 200 to my wife. Its not the fault of my wife but they are talking very roudly and shouted to my wife and taken rs. 200 but not give any challan or receipt. This routine happen daily basis in...
Complaint comments  Read comments Complaint category Public Transportation

DTC — rash & misbehavior of driver

 studio avit on Sep 12, 2018
Dear sir, today morning at 9.40 am one of your red line bus driver hit my car on the left side and broken my innova car side mirror. The driver crosed the red light at jhandewalan roundabout while hitting my car.

I stooped him at the jahadewala mandir bus stand. He abused me and used very bad language. (Ja jo karna hai kar le police ko bulana hai to bulale, hamara koi kuch nahi bigar sakta) i had taken his picture and bus picture with no plate from both side.
Please take action against such drivers so that in future they will not be so careless.
Thanks & regards
Sunil...
Complaint comments  Read comments [1]Complaint category Employees

Delhi Transport Corporation [DTC] — misbehaviour

 Abhishek Williams on Sep 11, 2018
Date
9/11/18.
Hello my name is abhishek williams. Today i took a bus from aiims to uutam nagaar in the afternon near by 2 pm. I was coming from the hospital. I had injury on my hand. There was a lady driver named nirmala devi. She abused me very badly in front of every passengers because my hand as bleeding with blood and said to stand far away. When i asked there name they said that the conductor name is nirmala devi and the driver name is sanjay sharma. The bus no was 8250. The conductor was not even in official dress. After some time the bus stops and the bus was working and they...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Delhi Transport Corporation [DTC] — corrupted people, snatches 200 rs

 Durgesh Singh Chank on Sep 10, 2018
Hi Team,

Kindly look, I have taken a DTC bus from shadipur depot to raja garden at sept10, 1018, 10: 36 am. I have paid 5 rs and take a ticket. Bus conductor has given me a fake ticket. It was from west Patel Nagar to raja garden. I have informed him just but my destination was raja garden so I did not oppose. Ticket checking person came in the bus at morning about 10 45 am. I was going to exit at my stop raja garden but they interrupt me and taken my ticket for checking process. In this time interval bus reached the next stop. They asked me for 100 rs money. I did not give him because...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Transport Corporation [DTC] — bus door closed deliberately when boarding on the bus route no 534

 bholamalik on Sep 10, 2018
Sir, today on 10/9/2018 at 11.00 am at t. B. Hospital bus stop, when i was boarding on the bus route no 534 ply route from mehrauli to sari kale khan the bus was halt wrongly as in the middle when i enter from the front gate suddenly the driver of the bus closed the door i hardly enter in the bus but my bag was fallen by his closing the door of the bus, there after he drives slowly despite i asked him to stop as my bag already fall due to his act of negligence and rash drive. My bag was crushed under the front wheel of the bus for his act. Resulting my newly purchased cello water bottle cost of...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — rash driving by bus driver and intimidating language

 vickyikjain on Sep 10, 2018
Dear sir / ma'am,

Today (10.09.2018) as i was moving towards gurugram for my office on my bike, when i reached shankar vihar at around 8.15 am, dtc bus no. Dl 1p c 9238 route no. 543a (Red colour bus) hit me while he was driving on the wrong side. I lost control and almost collided with the barricades near the drench. I overtook him to confront the driver, but he just said to me k "bike hata le varna bus upar se nikal dunga".

Kindly look into the matter and i request you to take stern action against the bus driver for his behavoiur....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — only two dtc from bijwasan to jawaharlal nehru stadium and no dtc from jawaharlal nehru stadium to bijwasan

 xtiom on Sep 7, 2018
Dtc is providing only dtc from bijwasan and no dtc jawaharlal nehru stadiumto bijwasan. we are facing many probems in going there and practising.Else if you cannot increase buses from bijwasan to jawaharlal nehru stadium please make dtc on timing between 2:30 to 3:30.and from jawaharlal nehru stadium to bijwasan
please make dtc available from jawaharlal nehru stadium to bijwasanFROM TIMING BETWEEN7:00PM TO 8:00PM.sir please provide dtc in this timing so that my friends and I can practise well with full focus....
Complaint comments  Read comments Complaint category Sports & Recreation

Delhi Transport Corporation [DTC] — different fare charged for same origin and destination

 chandanmahto on Sep 5, 2018
Today dt. On 05 sep'18 i went to mahipalpur with my younger brother. We took the dtc bus (Cluster bus) from kapashera extension near about 1600 hrs. And conductor charged the 10 rupess for each ticket. And we took same bus (Cluster bus) for return back around 2000hrs from mahipalpur to kapshera extension. I took the 10rupees ticket as earlier charged by conductor. But when we reached at destination ticket checker asked for tickets and we saw the tickets but he said your tickets are not valid and you have to pay 200 rupees penalty for each. But i requested him for we have charged earlier 10 rupees...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — complaint against driver negligence

 Kavita9019 on Sep 5, 2018
Dear sir/madam,

I went to madhu vihar from kadkari mod for 73no. Bus. The bus driver stopped bus in between road. There was a cars coming there. When i reached the bus driver started the bus due to sudden start of bus i am strucked in the gate of bus. I have an injury in my hand due to the driver negilegence, please do some action on this matter.

Thanks/regards
Sangeeta devi d/o anil das...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — abuse bus conductor

 welcome123456 on Sep 2, 2018
Respected sir/madam,

I am writing to bring to your attention a serious issue i had while travelling in dtc bus (Route no. Ip7965) on 2nd sep around 9.30am. When i was just taking out and counting the money i had to pay for the ticket (Rs25), from the next bus stop (Less than 350 meters ahead) three delhi transit ticket checkers boarded the bus and immediately asked me for the ticket. As i was about to ask the conductor, i had the money in my hands. But one of them (, he started forcing me to pay ₹200 as fine for travelling without ticket. He seemed to be an illiterate... And many...
Complaint comments  Read comments Complaint category Tax Services

Delhi Transport Corporation [DTC] — toll plaza

 Surinderpal2812 on Sep 2, 2018
While going to punjab from delhi in a truck a toll plaza come in the way near kapashera zone. There was a lot of rush of vehicles and members of toll asked me to change the lane. On doing so others members asked me that i was in wrong lane and frightened me to pay the penalty of rs1400 instead of rs700. So i have to pay that much amount to them as they could hurt me as well. So proper investigation should be done against them and please inform me about the action....
Complaint comments  Read comments Complaint category Unauthorized charges

Delhi Transport Corporation [DTC] — complaint against bus no. ds-31

 aric2009 on Aug 31, 2018
Respected sir,

with due respectfully I want to bring your kind attention towards DTC bus No. DS-31 Route No. Rohini sector 13 to Krishi Bhawan. According to DS service rules bus will once leave their starring point then bus will not stop on any bus stand and will not get any other passengers. but in the morning bus service they (Driver & Conductor) stop the bus on many stands and get the passengers from different stops and also get down them on different bus stops. specially they stops bus for some peoples who are special for driver and conductor. I am requesting you to please take...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Transport Corporation [DTC] — indecent behaviour of dtc bus driver and conductor

 deepali grover on Aug 21, 2018
I was waiting for 770a at delhi gate bus stand since 9.40 am, the bus 770a with no. Dl 1p c7808 came and i waived to stop but the driver drove away without stopping the bus and stopped at red light of delhi gate. I ran and reached the red light and requested the driver to open the gate, the driver and the conducter misbehaved with me and opened the gate. Both of them always tries to leave the passengers in hurry and keep changing the route of the bus, sometimes they drive towards the ig stadium and sometimes they drove towards power house from red light of rajghat. The driver stopped for a male...
Complaint comments  Read comments Complaint category Public Transportation

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