Delhi Transport Corporation [DTC] Customer Care
Delhi Transport Corporation
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Delhi Transport Corporation [DTC] Customer Care

Delhi Transport Corporation

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Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] — two 615 buses run simultaneously always(noticing since 5-6 months)

 Saurav Ranjit on Jan 20, 2018
Hello sir
I have been noticing since 4-5 months that, two 615 buses run "simultaneously" having race between them. Most interestingly the frequency gap between each pair (as they come simultaneously) is more then 1hr30 min to 1hr 45 min.
If they run separately the frequency may reduce to 45-55 min and they will not get a chance to put passengers life at stake while racing.
Please fix this issue as soon as possible. So that commutator will come out of this miserable DTC service.
Bus route-615
Minto road to Poorvanchal hostel,...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — misbehaving and fraud conductor with the passengers

 JITENDERJITUSINGH on Jan 20, 2018
I am Jitender Singh. I am a student. I am a responsible citizen. I was traveling in the bus route no. 165 from Shahbad dairy to Nand Nagri. Bus conducter was taking the money but not providing the the tickets to those passengers who wanted to take RS 5 or 10. He said"you sit if someone(ticket checker) comes, I'll provide you your ticket. When a old man asked him for ticket, he abused that old man and said 'tujhe bus ke tyre ke niche de dunga'... I am requesting you to take serious action on this.
Bus no.-DL-1PC 6729 Cluster Bus...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — misbehavior by dtc bus driver and conductor

 paradeep on Jan 18, 2018
On 18th january 2018, i was travelling in bus no. Dl1p 3128 route no.949 from nangloi depot to delhi secretariat. First of all driver was not allowing the school kids to board the bus in presumption that they will not buy the ticket. Secondly he diverts the bus from the route. When i asked him to follow the route he misbehaved with me and also abused. I asked the conduction to give me complaint book to enter my complaint. He refused to do so. Driver forced me to step down from the bus before my stop.

It is requested that the necessary action may please be taken against the driver...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — misbehaviour of dtc staff

 satish kumar Sharma-Haryana.CSatCoordinator on Jan 17, 2018
I am a regular traveller of dtc from anand vihar to shahdara, as found terminal is too much far from entry or exit and as on exit like me many are waiting for the bus also a rush of auto rikshaw are there, as the timings are very bad of badarpur to gurgaon route, and at late night if we try to catch the bus the bus driver is not open the doors due to that not only me also like me many faces the problems, even if only 2-4 peoples are in bus and many are waiting on exit and behaviour of drivers & condector are very rude and using abused words, same happens with me today with gurgaon route bus which...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — corrupted officer

 Ias Ppc on Jan 14, 2018
I am student fro maharastra. I travelling from janpath to karol bagh.in karol bagh metro station two person is standing who catch me and checked my ticket. Then i see them my ticket. I taken ticket of 10 rupies and necessary of 15 rupies. Then i pay rupies 200 rupies penalty but he torture
Me. I ask some questions because he does not given my ticket return. He said me that they will submit to court. I gone with him police station police also torture me

The following detail about my penalty ticket
Rs 200
Date 14/1/2018 morning 12
Bus no 8672
Design...
Complaint comments  Read comments Complaint category Education

Delhi Transport Corporation [DTC] — lack of bus service and huge rush in bus

 Md.jameel haider on Jan 12, 2018
I'm a regular passenger of dtc. I travel from mubarak pur dabas to zakir hussain college, the bus service form mubarak pur dabas is very limited. Here is a lot of passengers but lack of bus service, only few busses are available. We are facing too much problems from nearly an years.
You are requested to provide some more bus services specially 991 and 567a.

Thanking you...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Delhi Transport Corporation [DTC] — unprofessional services from noida sector - 62 terminal

 Bum17Bum on Jan 10, 2018
I,

Dtc operates three bus routes from noida sector - 62 bus terminal, the services are very irregular there is total lack of professionalism. Following are the main grievances :-

(A) the time keeper is least bothered about the timing of the buses and does not entertain passenger queries. Time keeper has no control on the drivers and conductors.
(B) the buses are parked in an erratic manner.
(C) the sign boards are not switched 'on' in time.
(D) the conductors board the bus only when the bus starts to move. No conductor issues the tickets before...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus timing

 Rohit Kumar Mika on Jan 7, 2018
मेरा नाम रोहित है मुझे रोजाना रात को 9:00pm के बाद शंकर रोड़ से पीरागडीः जाना होता है और मुझे शंकर रोड़ पर खड़े हुए मुझे पूरा 1½ डेढ़ घंटा हो गया है और अभी तक कोई भी बस नहीं आई है अब समय 10:05pm है जब की मेरे रुट की बहुत बसें हैं जैसे कि 940, 944, 962, 980, 991, etc.
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — driver change route according to his

 Nacil on Jan 4, 2018
Dear Team/Department
Today morning around 8am i taken 534 bus number (DL-1P C6905), driver should be run bus according to bus route but driver change the route according his shortest route, also driver was using abuse language, i told them please taken bus as bus route but driver change the route before hasanpur depo towards patpaganj maxlife hospital route, please take action against these two employee because i really faced many issue today morning, i walk around 1km to take again bus towards chander vihar....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — smoking in bus

 Ritika Kumar on Jan 3, 2018
I was on my way home from college. I boarded bahri mudrika to uttam nagar from satya niketan and dropped at sagarpur bus stand at around 2:50pm. On my way the bus driver and the conducter were smoking. A passenger objected as she was uncomfortable with it but they didn't pay heed to her problem and instead said that they had opened the door so that the smoke goes out. I couldn't note the bus no. But have recorded the driver's face....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — complaint about not stop the bus at adarsh nagar bus stand route no 181

 anujgv on Jan 2, 2018
Service — bus doesn't stop on predefined stops also
Hi,

There are many buses which does not stop on their predefined bus stops but stop at ahead of stand in mid on the road. This is completely risky for passengers. Today, this route no.181 is not stop bus at adarsh nagar bus stand because his bus was late from his normal depot time. People are waiting for bus since long and if any bus comes that does not stops. As in the morning people need to go to office as early as possible and even if they miss one bus by 1 min, they might get traffic ahead and again gets more late....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus conductor ride behaviour and not giving ticket after paying

 Sanjeev20191 on Jan 1, 2018
I started my journey from shadipur to rohini in dtc bus (Green) via dl1pc9697 and bus number 975 at 10 am today morning 01/01/2018. I gave conductor the ticket amount but the conductor refused to give me the ticket and he was asking for 15 rupees change although i gave 100 rupees and he have change also but says take rest 85 amount in depo. I'd be glad if any kind of action will be taken for the same...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — conductor not giving ticket even after paying.

 Shubhamsaraswat69 on Dec 29, 2017
I started my journey from saket to mehrauli in dtc bus (Red) via dl1pc9305 at 3 pm. I gave conductor the needed ticket amount but the conductor refused to give me the ticket for the same journey, instead told me to take a seat. After forcing the conductor he gave me the ticket. This money they take without giving the ticket goes straight away in their pocket in form of corruption. I'd be glad if any kind of action will be taken for the same....
Complaint comments  Read comments [1]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — conductor

 devashish negi on Dec 25, 2017
Rash behavior of conductor
Respected sir/madam,
Myself student studying in 11th class kendriya vidyalaya no 3 delhi cannt.
I was traveling in dtc bus on 21/12/2017.
Conductor said to show my pass to him. When i give my pass to him then he said this pass is expired 4 days ago and he take my bus pass then purchase ticket. I requested to him that please give me my pass and he said no this pass is expired and he threw it from running bus.
Complained
1) who gave him authority to threw my pass. That is my property and he will not any power to threw it.
Complaint comments  Read comments Complaint category Government Organizations

Delhi Transport Corporation — complaint against dtc bus driver

 rahulsingh2740 on Dec 23, 2017
Respected sir,

I hereby want to compliant against misbehavior of dtc bus drivers, they speaks so badly like they are our boss or we are our servants, i try to speak with them in very polite mode, but still they speaks badly, today i was travelling from adarsh nagar to punjabi bagh in bus no. 861, (Dl 1p 0952) near 8.30 pm, i left my seat at flyover of punjabi bagh to get down at the bus stop and stand near the front gate of the bus, driver said to me ' yahan kyun khada ho gya mere sar pe poche khade ho jake, i informed him that i have to get down at next station, but he keep on...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — rash driving and not stop at bus stand

 karmaveer_ on Dec 27, 2017
At 7:10 am on 23/12/2017.
driver not stop the bus on dev nagar bus stand
bus no-1295( cant seen properly)
route-957(shivaji stadium).
Rash driving leads to many accidents in delhi.
I requested to take strict action against driver.
Transport dept. should make sringent rules and regulation regarding safety and security for people and provide good governance...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus driver are not following the route

 BASHUKI NATH CHOUDHARY on Dec 15, 2017
Dear sir/mam,

The buses are not following the route which are going forward from noida sec 18 (Atta market) to noida sec 16 (Rajnigandha chowk). The bus no which are crossing by there are -347, 323, 319, 33, 34, 33, 34a, 492, 493.

Buses are now moving directly to rajigandha chowk from atta market. Earlier there was a barrier for light vehicles at noida sector 18 and the buses were moving from atta market to film city to rajnigandha chowk.

Now the barrier has been broken by some transporter. Due to this the buses are violating the route and moving directly...
Complaint comments  Read comments [1]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — complaint against not taking stop by dtc 311

 Ravi05111989 on Dec 8, 2017
I am at hamdard nagar stop around 4:10 after my duty in hamdard hospital. I am regular traveller and face same problem 3 time also but not taking step but due to same type of problem face by me again and again i file a complaint please take action against it. My complaint is 311 bus come around 4:10 but not stop while i am waiting and hand raise for requesting to stop please take a good step and inform me as soon as possible....
Complaint comments  Read comments Complaint category Hospitals

Delhi Transport Corporation [DTC] — green bus: hit and run

 Jagjyot Oberoi on Dec 5, 2017
A green dtc bus hit my car which was parked on the side of the road just 19 minutes ago. The license plate number of the bus is dl1pc7471 and had the number 442 on it as the route. Instead of stopping, the driver simply went forward scraping the car more even after hearing a thud. He continued driving forward and sped up in a bid to outrun the car since it wasn't started up then. This incident happened right under the foot over bridge in rajouri garden. The driver was over speeding and driving rashly without looking here or there. I request you to find the driver and give him a lesson. The bumper...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus driver didn't stop the bus on the bus stop

 abhay@123 on Nov 25, 2017
I was coming from the bus route no. 740 at around 8:45PM on 25 Nov 2017. I got on the bus from UTTAM NAGAR TERMINAL. I asked the driver to stop the bus at TILAK PUL bus station. He refused & said he is not going to stop as he was getting late. When I said he has to stop as it is a registered Bus Stand, he started abusing me & even at one point ready to hit me. He didn't stop at the bus stand. He stopped at the Uttam Nagar Red Light, open the doors and threw me out of the bus. Please take some legal action against the driver as he did this because he thought what a 70 year old man could do to him....
Complaint comments  Read comments [1]Complaint category Public Transportation

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