Claimed

Delhi Transport Corporation [DTC] Complaints & Reviews

www.delhi.gov.in

1

Updated: Jul 6, 2026

Complaints 1998

Resolved

244

Unresolved

1754

So far, so good. Delhi Transport Corporation [DTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Transport Corporation [DTC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhi Transport Corporation [DTC]

Having problems with Delhi Transport Corporation [DTC]?

File a complaint and get it resolved by Delhi Transport Corporation [DTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Delhi Transport Corporation [DTC]

Delhi Transport Corporation [DTC] reviews & complaints(1998)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Please introduce new buses in place of 460 and 479. the conductors of the same misbehave with ladies and older generation a lot. tamasha is being done daily in those two buses since past two decades now. wat a shame. india cant be a vishwaguru cuz of such tamashewalas.
everyone knows how humiliating they make u feel for getting on those two buses. as if they r some emperors. begging for a role as conductor in dtc buses is not emperor...

Helpful

Found this helpful?

Write a comment

There is multiple times gov busses not bording passengers from harsh terminal.
Mostly done by 234 and 259...

+1 videos

Helpful

Found this helpful?

Write a comment

Address: Karala Delhi Pincode- 110081

To,
The Chairman/Managing Director,
DTC Bus Corporation, Delhi

Sir/Madam,

I Shivam writing to lodge a complaint on behalf of my family. Today [[protected]], my sister [Roshni] was traveling on DTC Bus Number [DL1PD4230]. When the bus stopped at a station, the driver didn't stop the vehicle properly and didn't give passengers enough time to alight. As my sister was trying to get off, the bus door...

Helpful

Found this helpful?

Write a comment

Dear Team,
I would like to report an incident of inappropriate driver behavior.

At around 10:00 AM, at the Janpath Road bus stand (near the route towards Dr. Manmohan Singh’s house), the driver of the bus bearing Vehicle Number: DL51GD8606 did not stop the bus at the designated bus stand. When this was questioned, the driver behaved rudely and argued with my mother, causing inconvenience and distress.

Such...

Helpful

Found this helpful?

Write a comment

Address: NOIDA

Dear DTC Team,
I am writing to formally lodge a complaint regarding an accident that occurred yesterday involving my car and one of your buses (Bus No. DL 1PD 7333).
While I was driving, the bus hit my car and caused significant damage, including breaking the bumper. Despite the accident, the bus driver did not stop, did not come down to inspect the situation, and instead drove away. When I confronted him, he behaved very rudely...

Helpful

Found this helpful?

Write a comment

Dear sir i name of dalchand amt paid 183/- on dt. 28.12.2025 for senior citizen dtc all route bus pass and payment order id alloted[protected] monthly pass for jan-26 but traking application this id show the message is wrong id or application no.
i have know the status if reject the payment refund me how many days...

Helpful

Found this helpful?

Write a comment

Address: 272b rajiv nagar delhi-110086

Resolved my issue the refund. But the problem during complaint was that there was no such process information like not website not via mail we get a confirmation that our issue I only got a mail from consumer complaint that my issue has been sent to DTC that was on 11 dec 2025, but DTC dep. my issue not resolved and answering me
dtc not provide proper guidline at web site any contact details any mails by DTC account department br...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: K76A Abul Fazal Enclave Part 1 Jamia Nagar Okhla New Delhi - 110025

I applied for student all route AC and Non-AC Buss Pass on[protected] and also made payment of Rupees 500 on that day. After waiting for 3 days my application was rejected on[protected]. Now I request and demand for my refund so that I can apply again. I kindly request to raise my concern and solve it as soon as possible. I attached my following details -----

Name - Mohd Ilyas
D.O.B[protected]
Application Number:...

Helpful

Found this helpful?

Write a comment

Address: Najafgarh

Dear Sir/Madam,

I am writing to bring to your attention an issue I faced while travelling on a DTC bus on[protected]

I boarded a bus from Jhatikra More to Bijwasan and purchased a ticket through the One Delhi app. The payment was successfully completed, and I received confirmation of the transaction. However, when my ticket was checked at Bijwasan, it showed as invalid due to a technical issue in the app.br...

Helpful

Found this helpful?

Write a comment

Hi,

I am from House number- 252, Phase 3B1, Sector 60 Mohali. My name is Prabhdeep Kaur. I have complained several times about attack of street dogs everyday and nobody is helping out. I thoroughly request the removal of these 2 particular dogs as it is risking life of residents and other house pets. I have complained to the MC as well and no one has helped us as of yet.

I hope someone looks into this matter...

Helpful

Found this helpful?

Write a comment

I was visiting here in delhi for the very first time. I was standing on rohini sec 18 red light and I boarded 879A bus from the red light. I was standing there with money in my hand. Bus as i was new in delhi I don't know who's the ticket provider and after just 1 minute checker came and fined me 200rs and when I requested I am new here he started to abuse me. I requested them to make a ticket but they told me to pay 200 and I paid them on...

Helpful

Found this helpful?

Write a comment

I am writing to formally report an incident involving DTC bus DL1PD 4937, operating on Route 507CL from Dholakuan to Okhla Abul Fazal Enclave, which occurred on 12th July 2025 between 12:00 PM and 12:15 PM, near the Jamia Millia Islamia bus stop.

At this location, the bus was halted, and the staff informed passengers that the road was blocked due to another bus, D001.
All passengers of 507CL (DL1PD 4937) were instructed...

Helpful

Found this helpful?

Write a comment

Bus no. DL51GD9005 EV
Route no. 502
bus stop Red Fort
going towards Mehrauli
time 20:00 PM
In spite of most seats in the bus were vacant/empty.
There were 7 passengers waiting but the bus moved on without stopping at the bus stop passengers ran after the bus and kept running after the bus and kept knocking the door. Few metres ahead at the red-light signal near Lal Mandir driver stopped the bus...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I was applying for student bus pass, due to some issues in payment window, the payment went through but the dtc pass was rejected as it might not have reached their side

here is my pass id.[protected]

i have provided both payment and payment details for reference...

Helpful

Found this helpful?

Write a comment

Address: WZ-108-F rishi nagar, rani bagh, pitampura, delhi 110034

I am a student of Dyal Singh College 1st year, my 5-month e-bus pass expired on 22/4/24 and I applied for a new e-bus pass on the same day, I submitted my fee receipt and bus pass form both signed and stamped by the principal. I have paid ₹500 for the next 5 months pass, but as I checked my bus pass status it stated that your application has been rejected, can I know the reason please on what basis it was rejected by DTC
my application...

Helpful

Found this helpful?

Write a comment

When i was coming from airport to health centre a bus came near bus stand bus No. 764 vehicle No, =. DL51GD3167 the bus driver not stop the bus please take action....

Helpful

Found this helpful?

Write a comment

I'd applied for the concessional e bus pass application number[protected] for two months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue. And on the update link, it shows that my money has been refunded but it actually hasn't.

These are the details...

Helpful

Found this helpful?

Write a comment

I have applied for a bus pass on March 26, 2024. But my application has been rejected on March 26, 2024 at 12:43pm stating Your Bus Pass Application Id:[protected] has been rejected due to non-submission of Duly filled pass application form attested by authorised signature of the institute, Miscellaneous Administrative Reason.

I paid 783 rupees via Google Pay and after rejection i haven't got the refund for the same.br...

Helpful

Found this helpful?

Write a comment

Sir/ Madam
I'd applied for the concessional E-Pass 4 days earlier with application number[protected] for three months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue.

These are the details required:
New Bus Pass Application No:[protected]br...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Sir/ Madam
I'd applied for the concessional e bus pass 4 days earlier with application number[protected] for three months service but my application got rejected because of some additional requirements in the application form. I'd paid the amount through UPI transaction and now it's so disappointing you've taken no action regarding this issue.

These are the details required:
New Bus Pass Application No.[protected]br...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment