Delhi Transport Corporation [DTC] Customer Care
Delhi Transport Corporation
Customer satisfaction rating: 1%
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COMPLAINTS

Delhi Transport Corporation [DTC] Customer Care

Delhi Transport Corporation

Address
Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
424
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0
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1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] — irregular bus service on route 764

 kamalwip on Apr 25, 2018
Hi,

I have observed between 5:30 AM to 6:30 AM there is no confirm service of bus from Nehru Place to Najafgardh route 764. Sometime 3 to 4 buses go within 15 minuyes. Sometime one has to wait for 30 minutes to get the bus. Because of delay in Bus arrival, there is huge crowd in the Bus even during this early morning time, causing too much inconvenience to passengers which includes school going children too. There is no consistency of service during the period mentioned.
Requesting to look into the issue.

Regards,...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — mismanagement of bus service at noise sector 62

 4DKri92 on Apr 24, 2018
I would like to bring to your kind notice that we are facing a lot of problems at noise sector 62 to get a bus for dhaula khan. I am facing this problem for the last 4 years. There is no improvement in the services.
1. We stand at busdtop and we don't know which one will go first.
2. Daily there are 4- 5 buses they keep their doors close and they never tell their timings
3. The person who sits there is waste. He just have tea and tiffin and does nothing
4. I would like to mention particularly one bus 8019 driver murari, conductor and guard umesh they terate bus like...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Transport Corporation [DTC] — reckless driving by 505 (mehrauli to kamla market) driver

 rparasher on Apr 24, 2018
Dear sir/madam,

I was travelling from mehrauli to janpath (Cannught place) in 505 vide ticket no 00117439 on 24/04/18 around 08:53:48 am. At hauz khas, driver was driving recklessly and he pull the sudden brakes, i was injured in that incident and my nose was bleeding after impact.

Please take appropriate action against driver.

Regards
Rajesh parasher
Flat no 104 ridhi apartment
18c/1 mehrauli new delhi 110030...
Complaint comments  Read comments Complaint category Law & Civil Rights

Delhi Transport Corporation [DTC] — managing bus service and transport ministry

 sso.sahoo on Apr 14, 2018
Dear transport minister,
I don't know whether you understand the problems of public or not. When private busses are allowed to run, there was a guaranty that we can get a bus for our destination. After the private busses were out of road every time you announced for new dtc busses. But gradually the dtc busses disappears from the road. And mr. Kejriwal talking about pollution free delhi by using public transport and in the office hour your busses are not running. How can you do this to public so shamelessly? You run the busses at your will, sometimes you run 5 to 6 busses at the same time...
Complaint comments  Read comments [1]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — rough driving

 Shobhendrap on Apr 8, 2018
Bus no dl 1pc 3122 route 729 time near 8:15 pm. Bus driver drive rough and above speed. He did not stop anywhere between old delhi to badi post office. This is very sad we are living in delhi and we are promoting them. When i said why you driving rough then he said take it a personal cab. I will drive same. If you hv problem then you can go down. One more incident happen a guy deboard at pn. Pnt marg and he climb from front door and suddenly the driver close the door. He go down at road because his shoes stuck in door. It's gud luck that time no van behind him. He save. But this driver did not feel...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Delhi Transport Corporation [DTC] — dtc bus service not available [Resolved]

 nksnkumar on Apr 5, 2018
There is no dtc bus service from police line rohini depot sec-3 to kanjhawla
Between 6:00 am to 6:45 a. M yet bus route are 114, gramin mudrika, 972a, 962, 174, 741. It is very problem those people who do night duty and take duty off at 6:00 a. M. Also to other people who wants to go towards kanjhawla side early morning. I personally contact scendia house, kanjhawla rohini sec-3, wazirpur and gtk depot but not any person listen my problem carefully.

Please understand our problem and do needful....
Complaint comments  Read comments [1]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus no.166

 Gourav Deshwal on Mar 28, 2018
Service of bus no.166 is very poor inspite there are many buses for this route. Passengers are waiting for 1 hours at bus stand but there is no bus for their convenience. One more thing, 4 or 5 buses of 166 buses are always travels together which is useless.. Why they doing like this.? They can also travel their bus on proper time interval but they can't 🙄... Please do something if u are understanding someone's problem.
Thank you...
Complaint comments  Read comments Complaint category Travel & Vacations

Delhi Transport Corporation [DTC] — absurd behaviour of bus conductor

 vipul dwivedi on Mar 25, 2018
I have a complaint regarding bus conductor of bahari mudrika low floor bus conductor. The number of bus is dl-1p c-7252. The behaviour of conductor of this bus is very inappropriate and during the whole journey i saw that he was trying to pass comments or insult the passengers. He did the same with me. Kindly issue him a warning or atleast do something....
Complaint comments  Read comments [1]Complaint category Public Transportation

DTC — dtc busses are not following time table

 Cpvprashant@gmail.com on Mar 21, 2018
We delhities people are tied with dtc buses as they are not following time table.
For example 309, 307, 88, and 39.
Since my route in from p. S. Paharganj to laxmi nagar and jheel.
I see sometimes same route number buses are coming together / just 1-3 minutes difference.
And some times they are coming for more then 30-50 minutes or 1 to 1:30 hours.

Aur noiida se aata huu toh 347/443 green buses toh kabhi aati hiiii nahi kyon bhai
Aap ki sarkar hai iisliye.

Ye toh daily ka hai..
Aur sabse jayada red wali buses aati hai...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — kiraye se jada paise vasoolna...

 Pavitpal singh on Mar 20, 2018
Meri complaint dl 1v c 0608 mini bus jo ki selampur se mayur vihar ke rout par chalti hai.. Ye or is tarah ki kai bus wale kiraye se jada paise vasool rahe hai jaise ki aaj mujhse raani garden se lakshmi nagar ke 10 rs liye jo ki 5 rs hote hai... Or maine mana kiya to gaali dene lage or bole yahi utar ja.. Mere sath misbehave kiya or kai passenger ne bataya ki ye sab aise hi karte hai to bolne laga ki mujhe upar tak hissa de na pasta hai... Mantri level tak ye paise jaate hai... Mujhe to ye sidhi sidhi or sarasar loot lagti hai... Meri aapse request hai ki is ka jaldi se jaldi samadhan ho or aise...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — complaint against dtc bus driver under dtc bus no. dlip 2568, bus route no. 753 from mori gate

 prem kumar oberai on Mar 19, 2018
I am about 60 years old from working at Supreme Court premises, I had caught a bus no. 753 from Mori gate to Darya ganj.with my brother first of all the bus driver turned from before jama masjid light to Ring road, there is no problem on my part. I thought we will get down near delhi gate. At the bus stand of Ambedkar stadium bus passes, I requested the bus driver we want to get down at this stand because i want to go supreme court, there many lawyers are waiting for me. he told me you will not be allowed ti get down here because this is our bus route stand. I requested again him, At this time he...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Delhi Transport Corporation [DTC] — reckless driving and no stoppage on bus stands

 Rajveer03 on Mar 14, 2018
Bus no. - dl1pc6776 orange cluster bus.
522 route to ambedkar nagar.
At 9:43 am 14/03/2018 this bus came at jawaharlal nehru stadium but the driver didn't stop not even after people waved their hands for the driver to stop. After that i got up on another bus that was coming next to this one. I found that this driver has left many no. Of stands just like this. People were waiting for their urgent work. They are using public transport so that they don't have to depend on others and this kind of response is just failing people to believe on your law.
I want you to take legal actions...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — misbehave with passenger

 Agarwal1984 on Mar 12, 2018
I am daily traveller on ring road. Today i have boarded the bus from maharani bagh bus stand to aiims (Bus no 392) dhaula kuan. Conductor name dinesh. Mis behaved with me. He was having a seat vacant next to him. I asked him to give me passage to sit on that seat but he very rudly denied & said ticket vending machine is kept so you look another seat, which i could not find because bus was completly full.

Kindly look into the matter as it is become a regular practice of the conductors....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus not stop at police station sansad marg bus stop

 suraj kumar sk on Mar 12, 2018
I wait last 15 meniute of bus no.781, it came at 7.45 i am giving stop signal but driver ignore this and not stop this bus stop at police station sansad marg. My office timing is 9.30 and today is monday so this day more traffic today but couldn't attend office write time please take action this matter also i wait till time 7.57 bus not come
Thanks
Suraj kumar...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — do not sit passenger even after changing the bus route

 Shubham Aneja on Mar 7, 2018
Dear sir,
Bus no. 711, 724, 753 and many more in an evening on uttam nagar terminal after complete their route change into uttam nagar to najafgarh but they don't change their bus number and even passengers are waiting for this bus but they can't passengers are not allowed to sit in this bus and speak abuse with them so please take action against this problem i hope you better understand over problem.
Regards
Shubham aneja...
Complaint comments  Read comments Complaint category Employees

Delhi Transport Corporation [DTC] — poor behaviour of bus driver

 kumar0012345 on Mar 7, 2018
Sir i took bus number 926 from super bazar pashim vihar west metro station towards peeragarhi exact at 9.15 am on 07.03.2018 bus driver was mis behaving for stopping the bus at the bus stop and was using abusing language against the passengers and when i asked him to stop the bus at the bus stand of petro pump, just after the stop of peeragrahi metro station and again he started using abuse langauge by saying that why you people travel for shart journey and he stopped the bus in the middle of the road as lots of other vehicles were comong and i meet a small accident bacause of getting exit from...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Transport Corporation [DTC] — conductor misbehaviour - called me langda (as i am handicapped person)

 अंकित दीक्षित on Mar 6, 2018
Dear team '

Here want to bring in your notice today i took bus no dl 1 pc 6466 from anand vihar to rajokari at 6.5. Am on 5th march. Bus was filled with people. Anyhow i boarded bus and stood near space candector sheet. As there was no movement as bus was fully packed. Driver force me to go ahead in the way' which was even full. I requested him that let me stand here holding the piller and sheet. On handicapped sheet any old man was sitting as i could see.

On this driver abused me by sister and mother when i oppose it he called me langda ' and said tere jaise 100 roz...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Delhi Transport Corporation [DTC] — conductor misbehave and extra faire

 neetu110062 on Mar 3, 2018
Dated: 3 march 2018

The director,  
Delhi transport corporation,  
New delhi.

Sub : complain for misbehave of conductor.

Sir,  

May i draw your kind attention to few lines of my complain about misbehavior of conductor with the regular user of esteemed dtc buses.

On the date 3 march 2018 at 11am, the bus route (Isbt anand vihar) oms-, and the bus registration no. Is dl1pc1134

I was taken a bus from ber sarai to saket 10 rupee note and say give me ticket of 5
I told him give me 10 rs ticket...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — extra fare complaint against conductor

 neetu110062 on Mar 3, 2018
Sir mai 3 march 2018 ko... Ber sarai bus stand se. Morning me 11 baje k karib green dtc bus oms - li thi... Mujhe ber sarai se saket aana tha.. Conductor ne mujhse 15 rs ticket charge kiya.. Jabki actual kiraya 10 rs hi h... Maine ussi samay dtc online complaint num [protected] per complain kiya.. Unhone ticket ki photo copy ker k rakne ko kaha or kaha k ho sakta h k bus depot bhi aana pade.

Pls koi strong action lijiye

Neetu kumari

Neetu110062@gmail.com

[protected]...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — damaged car due to wrong driving by dtc bus driver

 Garg Harish on Feb 24, 2018
Respected sir,

My name is harish garg. Today 24/02/2018 i was going to office in my car registration no: dl-4cax-0597 (Honda amaze). Today morning on narela highway red light. A dtdc bus hit my car from left side. Due to the rash driving of dtdc driver my car was damaged and he also misbehaved with me. I'm requesting you to take a strict action against the driver. It can be dangerous for ordinary citizens in future if you will not take any action against the driver. I'm giving you the details: which is given below:

Dtdc bus no: dl1pc-7860
Route no:178
Route...
Complaint comments  Read comments Complaint category Other

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complaint against dtc bus driver under dtc bus no. dlip 2568, bus route no. 753 from mori gate
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i am raju ranjan kumar and i daily makeup down from ashinsha asthal lado sarai to d1 vasant kunj ilbs

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