Delhi Transport Corporation [DTC] Customer Care
Delhi Transport Corporation
Customer satisfaction rating: 1%
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COMPLAINTS

Delhi Transport Corporation [DTC] Customer Care

Delhi Transport Corporation

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Sector 8 Dwarka
New Delhi
New Delhi District
Delhi
India

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1%
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Transport Corporation [DTC] Complaints & Reviews

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Delhi Transport Corporation [DTC] — complaint against worst service of bus route no. 910 in evening

 nkkishore on Jul 16, 2018
Reference: Nihal Vihar/02
Date: 29.06.2018
To,
The Dy. CGM (Traffic),
Delhi Transports Corporation,
Scindia House, Connaught Place,
New Delhi- 110003.
Phone n.: 23353618

REMINDER-1

Subject: Complaint against Worst service of Bus Route No. 910 in evening

Dear Sir,

We are drawing your attention on Route Number 910. These buses run from Shivaji Stadium to Sayad Nangloi. Not a single AC bus is available in between 5 p.m. to 7 .30 p.m. from last one year. Everyday many people are waiting...
Complaint comments  Read comments Complaint category Government Organizations

DTC — forcing me to pay 200 fine of without ticket

 shubhankar gupta on Jul 14, 2018
Respected sir/madam,

I am writing to bring to your attention a serious issue i had while travelling in dtc bus (Route no.473) on 14th june around 12.40pm. When i was just taking out and counting the money i had to pay for the ticket (₹5), from the next bus stop (Less than 350 meters ahead) three delhi transit ticket checkers boarded the bus and immediately asked me for the ticket. As i was about to ask the conductor, i had the money in my hands. But one of them (Name not known, he started forcing me to pay ₹200 as fine for travelling without ticket. He seemed to be an illiterate...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — driver conductors and time keeper

 nkkishore on Jul 13, 2018
Yesterday Incidence when we were sitting in the DTC Bus No. DL 1PC 7453 at Shivaji Stadium at 6.40 PM, The Conductor came at 7.00 PM and told that all the passengers the bus start at 7.30 PM . All the passengers were get down the bus, After that 7.15 driver and conductor start the bus and run away from Shivaji Stadium. This is the behavior s of BTC driver, conductor and Time keepers (ATI) .
These issues must not be ignored and acted upon seriously....
Complaint comments  Read comments Complaint category Employees

Delhi Transport Corporation [DTC] — inhuman behaviour from a public conveyance driver [bus route: 433/ dl1pc 7592]

 Ambika Bhatnagar on Jul 11, 2018
The Driver of above mentioned bus is known to be very rude with passengers. Not at all service oriented person, not opening the door for women even if the bus is standing for longer on a red light, if a crowd is getting in bus on any stop closing the door even if a person is getting crushed at entire public in bus is shouting but he is least bothered. Not ready to stand on stop for long even if the no. of passengers getting down from the bus are higher....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — about the missing the stop in high speed.

 Adil Ulhaq on Jun 28, 2018
As i have seen at your website customer satisfaction is 1%, so you people are as pathetic as you bus service staff. So this is regarding bus no. Dl-1pc 6298 i was standing at the bus stop near the saket metro, willing to go badarpur, so this bus driver didn't stop the bus at that stop, but this # has to stop the bus 50 m away from the stop bcz of traffic, daily commuters need to run to the bus to get it through the high pace traffic, so now tell me if someone get hurt bcz of you # employee who is going to take the responsibility?? Timing was around 10.15 pm. So let me know what kind of action...
Complaint comments  Read comments Complaint category Job & Career

Delhi Transport Corporation [DTC] — ticket not given and took the fare

 Surajbittu on Jun 16, 2018
What the hell is going on dtc bus.in delhi. I think all bus conductor have no manner to talk with someone else. Which types of training has been provided by delhi government. I am suraj today in morning (16/06/2018) in shastri nagar metro. I took the bus. I gave the fare to bus conductor. But ticket is not given to. Then i said why are you not giving the ticket. Then he speak rudely. Sit down. Again i said this government bus so why r you not giving ticket. I think this case is daily done by bus conductor.in shastri nagar bus timing is7:36am (Saturday) bus no - dl 1pd 3099
So plz take action...
Complaint comments  Read comments [2]Complaint category Education

Delhi Transport Corporation [DTC] — I'm complaining against conductor who is giving a wrong pickup and drop

 Plasha indora on Jun 15, 2018
Bus route no 727
Bus no. Dl-0977
Bus conductor don't know how to use the ticket vending machine then he started arguing with me. I took bus from palam health center and my destination was rk purum sector 8
Conductor allotted ticket me from sec2- & 6 dwarka abd shown on my ticket is aps colony
I gave him 10rs and he charged me full but didn't gave right ticket...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — negligence of bus driver

 Akshay Kewalramani on May 25, 2018
Hello sir,
I would like to give you an account of an incident that happened with me on 25/05/2018 as i was driving to my work. Near lajpat nagar metro station, bus driver, named rohit rana, driving the bus no. Dl 1 pc 5377, suddenly stopped the bus on the road, there was no bus stop, and as i was driving behind him, my bike's mudguard got hit from the bus, there could have been a bigger incident. Clearly he was not following any traffic rules, and he continued to drive the bus ahead even after this.

I request you to please take stringent action against him....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Delhi Transport Corporation [DTC] — conductor's behaviour

 KARTIK KAMAL on May 20, 2018
Today am travelling in a red bus route no 879a and the bus number dl 1pc 8809. I am going to rohini sec d2 sector 15 from rohini sector 7&8 xing and he charged me 15 rupees in place of 10 rupees. I travel every day by bus and i buy ticket of 10 rupees but today he charged 15 rupees, when i oppose him he miss behaved with me and he gave me ticket of last stop of the bus but i have to debored before he charged 5 rupees extra and miss behaved with me......
Complaint comments  Read comments Complaint category Universities

Delhi Transport Corporation [DTC] — fl: dl-1p c 7207 (complaint of bus driver and conductor)

 inderjeetsingh654 on May 18, 2018
Plz note today i travel with dtc bus no. Dl-1p c 7207 (Bus route kesho pur depot) from laxmi nagar at morning 7:31, bus stop, the driver is driving the bus very dangersily and even not open the gate at ito red lite when asked by me. I told him that conductor confirm me before taking ride that bus will go to ito, now because bus is not going straight to ito and going to ring road instead, i request driver and conductor to open the gate at ito red lite. But unfortunately not open the gate and behaving very badly.

My concern is that while driving the bus driver forget to follow traffic...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — conductor is not providing correct ticket and printed destination is not clearly visible in dtc ticket

 annurag91 on May 18, 2018
Respected sir,
I asked conductor (bus no 2544 and route no 740 date 18/05/2018) for ticket from daula kaun to delhi cantt railway station but he did not provide me delhi cantt railway station ticket and dtc printed ticket destination was not clearly visible.i am from outside delhi so was not aware of my exact destination so I had faith on conductor. Suddenly some ticket checker came and ask 200 rs fine.they did not even consult this with conductor and compel me to pay 200 rs without any mistake.they were just completing their target not concerned about right issue.so I want to know what...
Complaint comments  Read comments Complaint category Unauthorized charges

Delhi Transport Corporation [DTC] — bus # 761 reckless driving

 MLmaggie on May 15, 2018
I boarded an orange Bus # 761. Number at Inside Front of bus - DL 1 P - 0268 at Peera Ghari, approx. time 5:30 pm. The bus took off too fast hardly giving me a chance to board.
Thereafter the driver did Not Stop at Designated Bus Stops, though people
were waving at him. He drove Very Fast and many "jerks"
Also in this bus and others I have traveled - though there is a sign telling people to complain about several things - in this Bus and Each Bus I have Noted - the Top line with the # to call to complain has been mostly wiped off.
Please do give this young driver a...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — number of busses to route 469

 kripal singh mehra on May 12, 2018
Sir/madam

This is regarding the lack of busses to route 469.
I am a ca student
And i use to come to laxmi nagar from sangam vihar daily..

My classes gets over at 1-1:30pm..
And to come back to home, i use to wait for bus.
But i never use to get bus on time.
Daily i wait for 1-2 hours.
What the # is this going on..
In such a season where sun is above head i have to waste my precious time on waiting for bus..
Kindly increase the nmber of busses to route 469..
Plz plz.. Its an request..
I am facing lots of problem...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — i'm complaining about the rudeness of ticket checker.

 _chanchalmishra on May 7, 2018
Sir,
I am a student of msit janakpuri. I travel from moolchand to my college daily. I have a bus pass regarding that. But today i forgot it and boarded 874 from andrews ganj. As i am not habitual of ticket taking due to the pass (Which i don't do while traveling on ac bus), i hadn't any idea. Ticket checking people boarded the bus at andrews ganj and they fined me midway between the very next stop i. E. South ex. I was ready to take the ticket as not a single stop has passed. I always buy ticket (I have each and every ticket saved with me till now) butn't they listen to my query today....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — criminal offence by driver

 chandrasinghrawat on May 6, 2018
On 27 apr 2018 at 8.05 am when i was crossing road from border to dilshad garden metro an ac bus red coloured no cl 1p9822 (Bus number can be confirmed by dtc on investigation) tried to hit me. It was very slow when it was far but when it came near to me the driver increased the speed of bus with criminal intention to crush me. It was not necessary to enhance the speed due to crowd of pedestrians in the morning. Cctv clippings can prove it. You are requested to investigate and give justice.

Chandra singh rawat
Mob [protected]...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — not giving bus ticket

 Kalika Tiwari on May 5, 2018
Dear sir/mam

My name is bhagwati prasad tiwari and i am the resident of delhi last 30 years

Today on 05/05/2018 i was coming from anand vihar to khajuri (Bhajanpura) near about 5:30 am with my family

I took bus from anand vihar which was of route no 212 from anand vihar to anand parvat...

After entering in bus i paid the exact amount of bus fair. But the bus conductor refused to giving me bus ticket against my payment

But when i asked for bus ticket.. Bus conductor and bus driver both started to threaten me and said if i...
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — im complaining about the behaviour of the conductor.

 Garima Dhillon on May 5, 2018
Dear sir/mam

I’m a student and live in vasant kunj.
Everyday i took bus from indian spinal injuries center to chattarpur.
Today (5th may 2018) at 9:10 i board a bus (539 to mehrauli)
No. Dl 1pc 7527, i gave the conductor 5 rs as verma farms to andheria more cost 5 rs he stares at me and in a high pitch everyone was started watching at me. He asked me where you want to go i said chattarpur he said 10rs mai chattarpur jaoyge aap. I said i travel everyday & gave 5 rs for chattarpur. He said nhi 10rs ki ticket h. That was so embarrassing everyone was watching you....
Complaint comments  Read comments Complaint category Public Transportation

Delhi Transport Corporation [DTC] — bus no 720

 neha nitin on May 3, 2018
Dear sir,
I would like to now if the traffic management change the bus route for one day, then the bus driver stop the bus in any bus stop or not, if the passenger was the same route but the bus route is not that route then bus need to stop or not. If bus need to stop then i have to compliant bus no-720 shahdra to janakpuri bus driver is narender, dl1pc0864, i am a girl and i need to stop 720 bus in moti bagh nanakpura gurudwara but he not stop i have to run 1km then he stop and said that bus route is not right so i cant stop the but, i want to know where is written that if the bus route...
Complaint comments  Read comments [2]Complaint category Public Transportation

Delhi Transport Corporation [DTC] — taking extra fare and miss behave conductor

 PK. Malik on Apr 28, 2018
Sir mai sec-6 noida ke stand se bas me chadha maine anand vihar ka ticket liya jo ki rs 29 ka hota hai conductor ne mujhe rs 30 ka diya condctr. Phone ki leads kaan me lagaya hua tha ne mujhe bola meri marji mai to 30 ka hi doonga. Aur conductor baar baar yahi bolta raha ki meri marji maine de di hai leni padegi.

Bas number. 8899
Red bas
Bas 33 number
Sir please do need full.
Pravendra malik...
Complaint comments  Read comments Complaint category Other

Delhi Transport Corporation [DTC] — irregular bus service on route 764

 kamalwip on Apr 25, 2018
Hi,

I have observed between 5:30 am to 6:30 am there is no confirm service of bus from nehru place to najafgardh route 764. Sometime 3 to 4 buses go within 15 minuyes. Sometime one has to wait for 30 minutes to get the bus. Because of delay in bus arrival, there is huge crowd in the bus even during this early morning time, causing too much inconvenience to passengers which includes school going children too. There is no consistency of service during the period mentioned.
Requesting to look into the issue.

Regards,...
Complaint comments  Read comments Complaint category Public Transportation

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