[Resolved]  Demat Account — F&O transaction done in my account without my instructions

Hi,

I have demat account in Indiainfoline (id PATIL999). From last 2 months i am trying to contact my RM (Varad Desai). But I guess he is not picking up phone ([protected]/[protected]).
From last 3-4 months i havn't had any discussion with any infoline person. Suddenly in July I get some mails regarding couple of F&O transaction done in my account.
When I have not instructed for F&O how come this transactions happened? I myself not clear about F&O fundamentals and never instructed anybody from indiainfoline to do F&O transactions.
Please somebody call me and explain what is happening.
I called couple of times to customer care I got all inactive or invalid numbers from them as mentioned below.
Branch manager (Bhandup Br) Sanjay Prasad [protected]
Nitin (RM) [protected]
Bhandup br numbers : 25668037/8036
I am not able to contact any of above mentioned numbers. Please check the transactions and get back to me at earliest.
Regards,
Rajesh Patil
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Aug 14, 2020
Complaint marked as Resolved 
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