[Resolved]  Deutsche Bank Credit Card — Forgery and cheating by Deutsche Bank

Dear All,
My experience with the Deutsche Bank Credit card is so bad that when their Acquistion Manager , Mr. Shivanshu Kuladitya approached me for their Platinum credit card , he promised me lot of facilities and lots of gifts once we take card from them . For their platinum card they charged Rs. 3000/- as joining fees, at the time of filing the application I was told by Mr. Shivanshu Kuladitya that I will getting return air tickets from any destination in India fre of cost for which I have to pay tax part only.
The lies of the bank are :
1.When I recd. card from the bank I enquired from the customer care centre they intimated me there is no such scheme and it might be my mistake.
2. At the time of filling application form I filled up the ECS mandate form so that it will easy for me to pay my payment.When I recd. my first bill I contacted customer care centre and asked about the satus they informed me that ECS mandate is in force and the money will be electronically transfered from my account. When on 23rd of the month I again enquired they confirmed they it will taken from my saving account , on 24th I recd. sms from the bank saying that last date is over kindly deposit with late fees charges. After long discussions with the bank and giving them the bank satements they finally agreed to revert back the late fees charges , but to my horror same thing repeated for next month. I made a telephonic request to the bank to cancel my ECS mandate so that such misunderstanding should not take place.
3. To my surprise in the middle of October, 2009 I requested The bank to issue me transaction password for which they asked for 7-8 working days , I recd. the password on 30th october to my upper surprise the passords given me to me are different from what the bank computer has programmed. I requested the bank to again resend the same , to my surprise even after passage of 25 days I have not recd. the passwords , whenever I call bank customer care they ask for few more days.
4. After seeing their unprofeesional attitude I decided to cancel my card for which I send email to the bank on 19th NOv., 2009.After receiving the email and receiving my payment for the month of October , Bank has breached the trust with me and using my ECS form withdraw Rs. 35688.25/- approx. from my account and now even after regular follow up with them their Nodal officer Mr. Manoj naik or their customer servises is not returning my money.