[Resolved]  Deutsche Bank Credit Card — Settlement issue - Ignorance from DBCC

Address:

Mumbai City, Maharashtra

Hi,

i have Deustche Bank Credit Card no.[protected] which is expired and the DBCC is still cahrging me with the Late payment fee and other charges for which i had made many calls to their phone banking officers for SETTLEMENT purpose and every time when the officer use to transfer me to the SETTLEMENT EXECUTIVE they use to disconnect my call or put me on hold without attending my call , this has happened not once but many times.I had stopped using this card due to the this type of disgusting and phatethic customer service by DBCC. Also previously i use to receive statement's after the due date inspite of several coplaints being lodge thru phone banking.Still this problem continued in each and every month and i had to stop usage of this card.
I would request you'll to kindly help me in resolving this issue at the earliest as this is spoiling my credit card image and hence take some action against DBCC as they are palying with the customer's.