[Resolved]  Dolphin — Disconnection of outgoing and Std calls

Address:

Mumbai Suburban, Maharashtra

The outgoing service to my telephone no [protected] have been discontinued since 6/9/2011 for non payment of bills.
But i have opted for ECS payment through my bank and they have all the bills presented to them since last three years.
so how can there be an unpaid bill .
the bungling had happened at the MTNL office in June/July 2010 when the changed the accounting system.I had lodged a complaint then but was informed that the accounts are being reconciled and the error would be rectified.
Now i have lodged a complaint at the website and also the Helpdesk since 6/9/2011 but no action is happening.
I was promised that my phone services would be restored within 2 hours as they were mistakenly disconnected.