[Resolved]  Dr. Noshir Shroff, Shroff Eye Centre — Dr. Noshir Shroff, Shroff Eye Centre not interested in Patients

Dr. Noshir Shroff, of the Shroff Eye Centre is one of the most educated and skilled Doctor of India. I got my mother's Cataract surgery done by him. But we are very disappointed by the fact that the Doctor himself is least interested in patients.

To verify my claim, take an appointment by calling their number (2 clinics in New Delhi one at East of Kailash and other at Surya Kiran, Connaught Place). When you go to visit Doctor, if your appointment was of lets say 1 PM, the first Doctor to see you will be at atleast 2 PM. Why I say First is because you are seen by a series of Doctors (including lesser skilled and trainees) before you get to see the glimpse of Dr. Noshir at the end.

When the turn to see Doctor Noshir Shroff does come, he says you to sit infront of him, looks at your eyes for 1-2 seconds and then cracks some jokes and says ask for another appointment after so many days.

When you ask the series of Doctors about your eyes, they say we only write the report, Doctor Noshir will tell you full details. When Doctor Noshir is asked, he does not reply straight away rather confuses.

Very bad experience, not once but atleast 6-7 times, same behaviour.

Its Ok Doctor that you are very knowledgable but don't forget, we the patients treat Doctors as God, and you should think a bit about us too.

Apparently Doctor Noshir is more interested in acquiring the properties in and around his clinics, and also receiving awards, but least interested in his patients and what they feel about him.

I got disappointed by the behaviour of such high-level Doctor many times and many of his patients who met me at his clinic reported the same grievance.
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Aug 14, 2020
Complaint marked as Resolved 
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IT HAS WORST HOSPITALITY. IT DONT HAVE ANY STANDARD. SAALE FEES TO RS. 850/- LE TE HAIN AUR SERVICE RS. 8/- KI BHI NAHI KARTE. I GOT A MEETING AT 12.30 PM MY CHANCE CAME AT 3.30 PM. THAN HAD AN APPOINTMENT WITH NOSHIR AT 4.00 PM AND THE DOC HIMSELF CAME AT 4.45PM. THEY ARE LEAST INTERESTED IN PATIENT. BABA AADAM KE ZAMANE KI MACHINES RAKH KHI HAIN. THEY DONT RESPECT THERE PATIENTS. GURPREET IS THE WORST DOCTOR. THEY SHOULD NOT BE AALOWED TO OPEN CLINIC. MY GRANDFATHER AGED 73 WAITED FOR THESE PEOPLE FOR 7 LONG HOURS. HE HAD HIGH BP, SUGAR, AND HAD BAD HEALTH DUE TO THESE CREATURE. NOSHIR KO PADMA SHRI KYUN DE DIYA HAMAARI GOVT. NE. IN KA STANDARD TO AIIMS SE BHI GIRA HUA HAI
Thank you guys. Yours feedback isvaluable for other patients.
Ward boys taking 2000 rupee note from patients. Bribery in front of me i have seen this is ridiculous, we are waiting since morning but those who are giving extra income to them they are providing faster services to those patients only. One patient in front of me has put his complaint in suggestion box and than in front of me people sitting at reception has taken out the same. Please take extra money take double money but give best services to customers. Boht pareshaan hota h koi tab jaake aapke clinic aata h but vahaan v best service naa mile toh kya faayeda.

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