[Resolved]  DTC — Non living at stops and rash driving

Address:East Delhi, Delhi

DTC driver are not stopping the buses at the bus stops and they drive such recklessly that many a times they are found racing with the private buses. Today (7th August 2010) I have boarded Route no:-971 at about 2:45pm from Surya Nagar to Anand Vihar terminal when I asked him that please drop inside the terminal as my mother could not walk that much distance from the main road to Anand Vihar terminal he started arguing and was using very bad language. He moreover told me that his duty is completed now he will not go inside the terminal but when we had asked him at the time of boarding he had committed that he will be going inside terminal. So these buses should be checked whether they are providing the appropriate services or not.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello sir/ madam,
I wanted to take your concern about the daily bus problems which are feces by regular user of DTC buses. notice that there so many users using the DTC bus services in daily routine. And I don’t think so that anybody notice & taking any actions against these complaints. Even they don’t worry about these complaints. Because I think they no need to facing these problems & travel by these buses or they got the special services. That’s why they don’t care about it.

I am also a one o[censored]ser of DTC buses. I just make your notice that route no 544, 540 & 500, which is belongs to south Delhi. the bus drivers are not stop the bus on bus stand properly, mostly the bus is in the running mode and passengers used to run for catch the bus. When he passed out the stand then he stop the bus. I don’t know for whom? He is stopping the bus. Sometimes they bus was full packed with the passengers after that they trying to fill it up again even their no space for one step & they forcefully trying to close the doors. Which is hurts so many time to the users. It’s really very dangerous things. Sometimes they
(driver)used to open the bus doors on red light & on mid road anywhere the passengers wave him for stopping bus & and he stopped it doors were still opened. When some complaints him for some issues then he arguing with them & misbehave with them.
This is not about the one bus issue its about all bus driver’s & conductors. They misusing their position which is given by the GOVT to them. I am not blaming the organization but I think this is the new crowd who taken in during the CWG from private sector to GOVT sector. They used to do the rough driving, misbehaving with the passengers.
I am not talk about some particular bus no. particular bus or particular bus services. It’s about all those buses who’s not doing their duties in proper manor. Every morning people used to face some new problems.
This my request to you please take the appropriate action on it. Because it can be solved by you it’s not impossible thing which cants solved by the YOU.

Thanks,
One of bus user.
I am also suffering from this kind of rude behaviour & non stopage of DTC buses at their stop, , today i have to reach peera garhi before 8.30 A.M but due to non stopage of bus at their stop i m unable to reached, route no 254 vehicle no DL1PC-8262, the driver of this bus did not stop at Samaypur Badli, story does not end here he furhter refuse to open gate at other stopage, and even he did not stop bus at any one of the single stopage, when we requested to open the gate, he start arguing & using abuse language, and said "main sarkari karamchari hu jo ukhad sakta hai ukhadh le" this is very rude

Kindly tak some serious action towards the same & also against for the driver.

Amit Garg
Samaypur Badli

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