DTDC Courier & Cargo Complaints & Reviews

PARCELL — NON DELIVERY OF COURIERS

sir till now they didn't receive the couriers.it's an important doccument.today is the last day.so kindly chq it..and delivery it immediate .and also give me a mail..





THANKS AND REGARDS
Alok Kumar Rout
IBMT, Bangalore

Courier — Non Delivery of Parcel at Delhi

I have given closed document cover at Valsad branch vide Receipt no : 60459 Dated : 23/10/09 for delivery at New Delhi till date(29/10/2009) same cover was not deliver to party. Your Valsad branch have not give proper reply to me as i was confused what to do, kindly inquire in to matter earliest and let me know where about of my document which is important for me. Plz give reply as early as possible.

DTDC — Package not delivered.

During my vacation from 31-May-2010 till 11-June-2010 when I was in my home town in UP, I received a call from a DTDC Delivery boy whose number is [protected], that there is a package containing a T-Shirt of Bangalore Royal Challengers has come for me. I told him that when I will come back I will call him. Since 13th June I am calling him but he always gave me a number ([protected]) to confirm. This number is always busy. I have also written emails to the DTDC customer care ('css.[protected]@dtdc.com'; '[protected]@dtdc.com'; 'css.[protected]@dtdc.com'; '[protected]@vsnl.com') several time but there is no reply from any one. Also their phone numbers are normally busy, if at all it gets connected there will be a someone sitting will not reply and just cut the call. Not sure if I will ever get my Package.

DTDTC COSTOMER CARE EVER BUSY NOBODY NEVER PICK THE CALL, ITS BIG FROD COMPANY

CONSIGNMENT NO Z93405325 BOOKED ON 25 JULY 2009 AT LUDHIANA CENTRE OF DTDC NOT DELIVERED AT DELHI STATION TILL 7.08.2009
LOCAL FRANCHISE AT JANAK PURI NOT COOPERATIVE.

DTDC Courier Services — consignment not delivered

Hi,

I sent my courier dated 15th Jan 2010 from Bangalore to Durg (CHHATISGARH).But yet it is not deleverd(20th Jan 2010).And as per the company policey it is being deliverd within three days. So in that case what can i do please do needful as possible. It carried very important set of docs and was important for bank loan processing, i paid 90rs for that and irresponsible guy stopped taking my calls, his no. is [protected].

Thanks
Sandeep

Hi, I am Nilesh and I was send a parcel with docket no. D18366073.I was received in broken state.The goods cost was rs 4600 and was charged rs 630 for delivery of product.What is the remedy for this? my mail id is [protected]@yahoo.com

DTDC Courier & Cargo Ltd. — MISSING PARCEL

I SENT A TCL 10MP DIGITAL CAMCORDER TO COMPACT INTERNATIONAL ,H.O. 246,LAXMI PLAZA, SAB TV LANE, NEW LINK RD. ANDHERI (W) MUMBAI-400053. FOR REPAIRING THROUGH DTDC. BUT THE RECIPT OF THE SAME OF CONSIGNEE HAS NOT GIVEN TO ME SO FAR

track manufacturing co.(p) ltd. — non delivery of courier

Kimco Rubbers, Meerut has despatched a packet in the name of Track Manufacturing Co Pvt Ltd, 3, Asia House , K G Marg, Connaught Place New Delhi through Madhur Courier vide their AWB No. 84756138 dtd 28.12.2007. The packet not delivered to the addressee so far. Please let us know the status and delivery time at the earliest.

ksa lifestyle pvt ltd — Courier not delivered

I have despatched a courier vide[protected] on april 18, 2009 from jaipur to Jodhpur .

Till date there is no delivery made to the destination further the contact numbers shown at the Blazeflash Branches are not correct which makes us uncomfortable with this company ...

No proper respaonse at customer care also gives a very bad impression about the compnay.

Shailender Singh
[protected]

I have to receive some parcel that has been dispatched through DTDC courier.
My consignment no. is M50898989.
When i call on there customer care he is saying your packet is delivered on 15th march 2010 when i confirmed him where he delivered then I come to know that my parcel is delivered on wrong place.
SO 16th day over and till date I have not received my packet.

i sent courier from bangalore to delhi via DTDC on 7th june'10, it reached their delhi office in one day. its been 4 days since then and they have not delivered it yet. After repetedly calling their office in canaught place new delhi., nothing was done. first they take hours pick the phone and then their executive will assure you of immediate deliver, but nothing will happen.

shipment no. is : B62698513

R/MADAM,

We regret to inform that our party M/s Press Tools Industries Pvt. Ltd., D-103, Buland Shahar Road, Industrial Area, GHAZIABAD – 201 001.Ph – 0120 –[protected] had booked the document on 09.10.2010 vide docket No. Z[protected] from Ghaziabad to M/s Indian Sucrose Limited, Mukerian, Punjab. But the same document has not been reached at Mukeiran so far. On enquired by our party from Ghaziabad and replied the courier that the document has miss-routed by mistake. If the courier will take one week of time, then we can send the document through speed post/ Regd as the by posts is taken 3-4 days time. Due to late delivery of document, the company sufferred the losses, whch containing important documents for despatch of material to party from our site. Please note that our is seasonal industry for manufacturing of sugar, the crushing season is approaching very fast to start.

You are requested to kindly look into the matter personally and take the necessary suitable action against the concerned defaulter franchise/ person of your company, which is damaging the image of your compay.

kindly confirm by return email.

thanks,


RAM CHAND
PA TO MD
M/s Indian Sucrose Limited,
G. T. Road, Mukerian - 144 211.
Distt. Hoshiarpur, Punjab.
[protected], 2490002/ 03.

Non deliverey of DTDC courier : Jabalpur

1. Please ref DTDC courier consignment No H[protected] dt 24 Feb 2011.

2. The above courier have been recd by Jabapur your office on 28 Feb 2011, but not delivered by your to concerned address till date. The details of concerned address as under : -

The Senior Records Officer
OIC NER Group, Signals Records, Corps of Signals
Jabalpur (M.P) -482001

3. You are kindly requested to take necessary action to delivered the above courier to the above mentioned address at the erliest.

with best regrds


C R Swamy
Mob [protected]

My son Anurag Negi, C/O India T.V. (Mob [protected] ), is making complaints to the DTDC Courier & Cargo Ltd. for fake delevery of goods, which was sent by his brother from Mumbai and supposed to reach at our Delhi address, 67 Him Vihar Appts, 8- I.P. Extn., Delhi-92, on[protected]. But the said company is not taking interest and nothing has done so far to compensate for lost goods.

Sir,

I am Hitender Yadav serving at Ranikhet. On 04 May 11 at 1445hrs I book a courier for my brothers address Gurgaon (HR)) Token No - Z32474266 because it is urgently require, as per my information given on DTDC site my courier reached at Gurgaon on 06 May 11 but it is not delivered till 7 May 11. on 7 evening I visit DTDC office (Shope No 3, Apna Bazar Gurgaon) but it is closed, on 8 May at 10 am I again visit local DTDC office but it is closed after that I and mentioned my complaint at DTDC site feedback form after that on 9th evening after 5pm DTDC Personnel contact my brother at his mob no mentioned on courier and info about courier but that time he left his office so he request he take courier at 11th morning because he is out of station but when he visit again your local office on 11th morning DTDC rep told our courier return. He mentioned office is always close but my office is always open till 0900h to 5 pm everyday expt Sunday.

Now I request pl inquiry this matter and inform me the following questions bcoz now I want take legal action against this :-

(a) How much time your company require for courier delivery from Ranikhet to Gurgaon.

(b) Why my courier NOT deliver on 6th or 7th and 8th May when it is reached Gurgaon
on 6th May.

(c) Why NOT your rep contact me at my mob No given by me on 6th , 7th 8th May and
before return my couriers.

(d) Who is responsible for delay.

(e) Why not I registered a complaint in Consumer Court against negligencey of service.

(f) Why nobody reply my mails
Pl reply me urgently.

sir, nobody reply my mails from DTDC side on 30 Jun they return my courier.

Hitender Yadav

Hello

I sent 3 consignments to different places via DTDC on 14th August from Delhi as follows:
1. Z[protected] Rohtak
2.Z[protected] Rohtak
3.Z[protected] Yamunanagar

The consignment reached to their respective offices on 16th August.!!

However until 21st August they were not delivered to the concerned persons!!

Please deliver it soon.!

Never expected such a pathetic service from DTDC!!

Myself Prateek Jain has courier a parcel through DTDC, Courier, Agra to Gurgaon on 23rd September, 2014 but the parcel has not reached yet to the concerned person.

The parcel contain medicines as the concerned person's health is not so well so I had sent this on urgent basis and they were committed that courier will reach on next day but the courier is not received yet.Moreover I had contact there Number of times but always reply a same answer that let we try to coordinate at gurgaon office and will revert you back accordingly but no revert answer came from that side.

Consignment details:
Consignment Number: z33258139
Origin : Agra
Destination : Gurgaon

This the worst ever courier service I have experienced. I really do not know what the management is doing. Its better to close such courier services in India.

I have send a courier from DTDC courier services Pune branch to Narora on the 1st of November 2014, which was supposed to be delivered by thursday 6th Nov 2014.
But the courier hasn't reached the destination yet, on tracking it's showing in Delhi
On calling the customer care, no response.
After much delay my sister called at Aligarh office and told that she will collect the courier herself to which they agreed. Now when she went all the way to Aligarh from Narora, they say that the courier has been returned.
It's been almost one month now and no exact status of my courier.

DTDC — TOO MUCH LATE RECEIVING COURIER

DTDC DOCKET NO. K78443387 FROM BIHAR SARIF TO ABAD SEND DATE IS 12/05/15 N RECEIVING DATE 19/05/15.

DTDC — Failure of consignment delivery

There was a delivery from Siliguri dated (16th Aug ,2010) to New delhi and the delivery was urgent for which DTDC took Rs 4000+Rs 600 on the condition that they will deliver it on Wednesday (18Th,Aug 2010) before12 noon.I received the consignment on 20th Aug,2010.

I need my money back otherwise I am gonna go higher up.


Thanks!!

H41658225

my dad booked important documents which were required urgently from hyderabad to chennai using the service of dtdc with booking num H41658225 . dtdc took more than a week to deliver the documents.
dtdc charges more than other courier companys.customers would be happy to pay if they have service for the amnt that they are charging.
it is just outrageous. whole idea of courier service using dtdc just sucks.

My friend sent to me APPSC application from Bapatla through DTDC Still now iam not getting . Now iam in Mumbai 23 th of this month. This has to sent again to HYD, Please inform to me as early as possible. Beacuse last date of application sent to HYD is 31/01/08

Hi Team,

My father has sent some forms from Orai, (kanpur) to Bangalore on 12th June'09 through DTDC which i've not received yet. Let me know the status bor the same ASAP.

Consinment No: Z92252652

Regards,
Omkar singh Niranjan.

DTDC — Charged more

Consignment no. VO2529189 this shipment is marked as Metro plus but i have been charged for national plus that is Rs 150 . Please explain what should i do to file a complain against this company. Making fool to consumer.

very poor service

Hello All,

I have booked a Rakhi Courier from DTDC dated 25th July 2012. It was destined for Gorakhpur from Noida. It reached Gorakhpur on 27th July 2012 as their status page shows up and the status says that the shipment is out for delievery since then we are waiting to get this courier and today is 2nd Aug 2012 and still no delivery for the same. The AWB number for the courier slip is : Z70390712. Today is Rakhi and still we have not received this courier, now if it reached as well then also it will be of no use. I have personally been to DTDC facility from where I have booked this consignment and they have given the number of the guys who will deliver this consignment in Gorakhpur. We had a word with both of the guys and they keep on saying that we will deliver it today and so forth but as stated earlier we have not received it as yet.

Waiting in anticipation for a solution.

Saurabh Srivastava

My Shipment #[protected] for Order #[protected] that is dispatched by Nilgiri tea by DTDC Courier on 16th of April, 2013 with shipment number- C47462425

My order has reached to Patna by 17th of April 2013. I waited till 19 th of April for delivery. But when there was not any response from them. I put a mail to the mail -id provided at their site css.[protected]@dtdc.com.
But, no response came. I tried so many times co contact them to phone number available[protected] / 3269865 / 3215352 / 3249039. But there was no one to pick up the phone. Sometimes it was busy or no one picking. Luckily once I was able to make contact, they told in Mokama there is no DTDC courier service so you have to come by person to receive. I told them to send BARH. That never happened and now today is 2nd of May and still there is no response. Even nobody is picking up the phone and maximum times it is showing engaged.

I ahve paid more amount to DTDC for parcel as compared to the product...Even if DTDC is responding in such a manner then it is a completely waste

I ordered something online and it was dispatched using DTDC courier services on the 19 of March 2014 (Tracking code-B[protected]. I was promised delivery within 3 days. When I checked the tracking page, it was listed that the package had arrived at the Panjim office in Goa on the 21 of March 2014. I mailed and called them up multiple times throughout this week. I was assured delivery the following day every time but the package has still not been delivered.

I HAVE SENT A COURIER ON 14 MAY 2014 THROUGH DTDC COURIER DOCUMENT NO M06589437 TO KIRAN DWIVEDI C/O KRISHNA KUMAR TIWARI Y 2/2 BUDH VIHAR PHASE 1 DELHI 86 PHONE NO [protected] PLEASE HELP IT HAS NOT REACHED. IN THIS RAILWAY TICKET I HAVE SENT FOR THE JOURNEY DATE 24 MAY 2014

I sent a cover containing important photographs through DTDC from Madhavaram office, Chennai to Tirunelvi on 31st May 2014.CONSIGNMENT NUMBER C51880415.It is not yet delivered till date.I have approached Madhavaram office people several times and also gave several calls to Tirunelveli office to take action.But nothing worked out except waste of money and tension.Now I have asked the Madhavaram office people to get back my cover to Chennai so that I can send it through PROFESSIONAL COURIERS who are really prompt in service.
Kindly take severe action and get my cover safe along with the money I spent if possible.

Thank you
Godwin Samuel K
I-3 /LW, RC LITTLE WINGS
37/2, Alex nagar main road
Madhavaram milk colony Chennai 600 051
Mobile [protected]
email ID- [protected]@gmail.com

i am aboobakr from aligarh, i purchased a product from ebay, on 10th September.
After 5 days i contacted eBay asking the reason of delay. They stayed that the shipment already dispatched from their on the same day. then i check the track record. so i conformed that he has correct.
The consignment reached in aligarh on 14th evenig. i contacted DTDC aligarh service center many times. but he was not ready to deliver the item. what should i do.

aligarh DTDC agent is not responsible and mis behaved to me. i request all not to prefer DTDC for your courier services.

I have booked a consignment vide CN No. M08630800 dated 27 Sep14 but after nine days it has not been delivered. On online tracking it shows that the article has reached the destination town on 01 Oct then why it is taking so much time in delivery. The article contains application form which onward has to be submitted by 10 Oct 14 by hand. I am using your service first time and feeling very bad.On your website customer care link is not opening, on dialing[protected] no body is picking up . What could be worse then it for contacting you I am taking help of third party. Kindly arrange it to deliver fast at least it should not take more days compared to Indian Post as you are charging costlier then them.

Dear Sir
May i know why my parcel is revolving around Delhi APEX, Delhi, which was to be delivered at Badarpur, Assam by this date. Take immediate necessary action otherwise i will go to consumer court.
My consignment no is : V19120720

I have booked a consignment from Jaipur to Jehanabad to 12th of September.
Details
Consignment no;-D18602599.
Booking date ;- 12/09/14
source station:- Jaipur
Destination:- Jehanabad
till now I am not get the my parcel. when I contacted to DTDC jaipur, they miss behaved with me.
I try for track the consignment but there is no information by website.


shashi kumar
ghoshi, jehanabad
mobile no.-[protected]

Hi,
I have a shipment from amazon with a reference number Z36140920 and which was commented that shipment dispatched for delivery on 20th October and I had received the product on 28th October. I, have not understood why it took delay and there is no update on it when enquire. Kindly let me know the reason for delay or is it the level of service you provide to all the customers.

Regards,
Sravan.

DOCKET NO-F08736280

WE HAVE TRIED LOTS OF TIME TO CONTACT DTDC COURIER BUT THAT NUMBER IS NOT RESPONDING ANY ONE.

IT'S VERY THIRD CLASS SERVICE.

Docket No.-P30529587
Courier Date-14/01/2015
Courier- At Tal.-Sangamner, Dist.-Ahmedabad
Complaint - Too delay in delivery. Not delivered till date. Misguide by Ahmedabad DTDC office. They replied courier delivered but infact courier not delivered. No proper response from DTDC office at Mithakhali, Ahmedabad (destination courier point).
Ahmedabad courier office contact no. to which I have contacted- [protected]

I have couriered a parcel on 28th Jan, 2015 but it has not been delivered yet. Moreover there was no intimation provided by DTDC regarding this delay in delivery. I have contacted with DTDC Chandigrah last week, but just got a poor service.
I am very dissatisfied from DTDC services and want refund and written apology from their side.
My CN NO : Z47748827
Contact No: [protected]

I have couriered a parcel on 28th Jan, 2015 using DTDC Chandigarh servicesm, but it has not been delivered yet. Moreover there was no intimation provided by DTDC regarding this delay in delivery. I have contacted with DTDC Chandigrah last week, but just got a poor service.
I am very dissatisfied from DTDC services and want refund and written apology from their side.

My Contact No: [protected]
DTDC CN NO : Z47748827
DTDC ContactNo :[protected]

I'v courier a packet to dwarka sector20 from noida sector4.but there is no delivery.when i couried he(dtdc member)said that courier wil b delivered in one day but now 4days passed but still there is no delivery..I'm literally gonna complain against consumers court..

my consignment no. is 1104520 i have sent a courier on Friday 12/07/2015 from greater noida to kolkata in urgent priority and i was told that it will be delivered by Saturday. now they are saying that it will reach by Monday. i mean what is the purpose of being a urgent priority. i paid thrice of the normal price to send urgent.

i have sent it by DTDC

DTDC Courier — Shipment not delivered

Dear concern, Kindly provide below shipping status, still it has not been delivered, and the status is ATTEMPTED Tracking No. H42460287 Contact no: [protected]

DTDC Courier not Deliverd B32216754

Hi
Im Please reach our Courier asap as the status is in as Gulbarga in track no. B32216754 no one is responding from the Koramangala bangalore DTDC office awa in Gulbarga DTDC office. so please help me with dis Courier.

I send a courrier on 28th Mar 2012, even after 12 days it is nor delivered, DTDC seems to be a fake company, there no. 33004444 is also not responding. pls beware of such companies.

Hey its very bad company I have sent my courier through DTDC to Panipat and they told it will be reached within four days now its forth day and still it has not been reached and first of all they have given me wrong tracking number whenever I try to track it shows service unavailable and when I visited to their office Double road Umashankar was there and he told me that Tracking no is wrong and gave me new tracking no still its showing service unavailable and he told its in Chandigarh office and he was saying to me he knows my company owner and showing his power very much unprofessional people and after some time I called than I came to know its in Delhi office and now only i received a call It will be reached to Chandigarh office at 5:30 in the evening see what kind of people they are. Its really a fake company and its my original Passport look at the humanity and unprofessional people in this world.

Dear sir

My brother have booked the courier on 30/06/22015 packed with Samsung mobile model no: Samsung Galaxy Star Pro GT-S7262 (White)

In this regard, I would like to say that the my original mobile changed with this mobile model no. GT-C3312 by Mr. Manish Kumar, gHAZIABAD (DTDC).


The dialed number I have found and his name is Mr. Manish Kumar Ghaziabad DTDC Office.


The courier I have received on 2/07/2015 at 4:00 pm but the DTDC website show the courier has been received on 1/7/2015 at 12:30 pm.


So you are requested to kindly do the needful at the earliest, else we will lodged a FIR against the courier company with Mansish kumar with diaeld phone log evidance.


The courier details is mentioned as under:-


Thanking you,


Manvendra Singh
Mobile No. [protected] / [protected]

Courier No. Z55733164

Hi i am suraj ahuja From Satnam Shoppe i have courier one mobile phone via DTDC courier From Kalyan To Kerala on 11th March 2016 Tracking No is V28504140 As per Tracking No product has been delivered on 15th March 2016 but as per customer he is not receive any product when customer was complaint to DTDC they say its may be delivered to wrong address i will tell u at evening i call so many to [protected] DTDC but they not recive my calls that kind of service you provide to the customer today date is 01/04/2016 then also product is not receive to the customer

I request to please do the need ful for this for any more information please call me [protected] this is my personal number

Dear Sir/Madam,
Your moga office delivering the courier before 9 a.m and disturbing the public.One of my courier of INDIAN BANK returned back in april/may marked as office does not exist whereas proper office exists.The returned courier give financial loss to me.
Regards
SANDEEP GARG
Garg sandeep & associates
contact-[protected]
e-mail id- [protected]@yahoo.co.in

DTDC Courier & Cargo Ltd. — Fraud

I had booked a 5 kg cargo parcel (CN no. Z87913362 dated[protected] by Air cargo on 10th April from Gurgaon to Aizawl paying Rs.130/- per kg. It has still not reached aizawl as the company sent the cargo by surface instead of air.

Currently very poor services provided by DTDC Moradabad.Taking upto 4 days from Delhi to Moradabad courier delivery.

dtdc courier in raebrely is very irresponsible.too much worst...dont use dtdc service for costly goods such as laptop, mobile etc best prefer another courier...