Ebay.in — Cheating buyers in the name of free gift

Address:

Khordha, Odisha

Hi,

This is regarding teh freegift promtion in ebay. This is anew conspiracy to cheat people. The plan is that if you buy more than 5000 you will get free gift and no condition was written in the free gift.To avial the free gift you need to give promo coode for each time you buy.
I bought a 7 inch tablet of Rs 4999 which I was getting lesser in other site like india times.I bought it to avail the free gift scheme. Again to get the gift I have to buy more than 5000. So I bought a tablet case of rs 350. Both of the trnascation I did is online.
Now they delivered the tablet to me and did not delivered the case.So when I asked them regarding this they told me that it has been refunded and you will not get the free gift as well. Is it my fault that they did not deliver the item???

Please check the link how they are fooling the customer
Razia S.
Hello, Welcome to eBay Live Help. My name is Razia. How may I assist you today?
debasmita_muni
hi
debasmita_muni
This is regarding the reddem of free gift
debasmita_muni
it was written that earlier taht the free gift can be redeemed from 7th sept onwards
Razia S.
Hello Good Afternoon.
debasmita_muni
but I am not getting any link for the same
Razia S.
Are you a buyer?
debasmita_muni
yeah
debasmita_muni
i have boght above 5k
debasmita_muni
during the free gift period
debasmita_muni
and applied for coupon code
Razia S.
As you are a buyer i need to transfer your chat to our buying queue, As your chat has been connected to our selling team.
Razia S.
So, I request you to kindly be online while I transfer your chat to the concerned team who will be in a better position to assist you.
debasmita_muni
ok
debasmita_muni
but this is not reagrding buying
debasmita_muni
this is reagrding free gift
debasmita_muni
reddemption
Razia S.
This query will be assist you by buying department only.
debasmita_muni
ok
debasmita_muni
pls send me
Razia S.
Has transfered you to:Zeenat S.
Zeenat S.
Hello, Welcome to eBay Live Help. My name is Zeenat. How may I assist you today?
debasmita_muni
hi
Zeenat S.
How may I help you today?
debasmita_muni
this is regarding the gift redeemption
Zeenat S.
Okay
debasmita_muni
I have bought above 5000 during free gift period
debasmita_muni
and given teh coupon code
debasmita_muni
but I ma not getting any link for gift redeemption
Zeenat S.
Oh, Sorry to hear that.
Zeenat S.
Surely I will assist you with your concern.
Zeenat S.
May I know are you referring to Big Promotion?
debasmita_muni
yes
debasmita_muni
you there
Zeenat S.
Okay
Zeenat S.
The link will be live on our site by end of the day i.e. today
debasmita_muni
ok...
Zeenat S.
You can check our home page www.ebay.in
debasmita_muni
today eod
debasmita_muni
at which time
debasmita_muni
what time?
debasmita_muni
can I have the time pls
Zeenat S.
In the evening you can check.
debasmita_muni
ok
debasmita_muni
np
debasmita_muni
thanks
Zeenat S.
You are Welcome.
Zeenat S.
Is there anything else that I can help you with?
debasmita_muni
actually I need one clarification
debasmita_muni
I ahve bought two things 1 tablet of 4999
debasmita_muni
and another case-350
debasmita_muni
more than 5k
debasmita_muni
but now th tablet is delivered
debasmita_muni
but the case is not delivered yet
Zeenat S.
OKay
Zeenat S.
In this case you would not be eligible for the gift as the refund has been initiated by the system for the item.
debasmita_muni
its your fault right
debasmita_muni
Its not my fault
debasmita_muni
I ahve to purchase I ahve purchased it
debasmita_muni
and for the reason of gift only I bought it
debasmita_muni
and tht to be my 350 is blocked
debasmita_muni
in that case I will raise consumer complaints
debasmita_muni
and willl escalate in all the way i can
debasmita_muni
then send me the 2nd item now
Zeenat S.
As per the T&C of the gift you can only redeem teh gift on the successful transaction.
debasmita_muni
yes i have done successful transaction
debasmita_muni
but the 2nd item was not delivered to me
debasmita_muni
what i can do
Zeenat S.
And you will receive the refund as the seller has not entered teh shipping details.
debasmita_muni
if the sller is not going to give me the item is it my fault
debasmita_muni
??
debasmita_muni
tell me
debasmita_muni
i am going to write a blog in internet and going to share in fb
debasmita_muni
the way you are cheating people
debasmita_muni
what i can do if the seller is not giving me teh item should i snatch from me
debasmita_muni
give me now
debasmita_muni
isn't the way you are cheating people
debasmita_muni
i have purchased more tahn 5k during indepndence day time also
debasmita_muni
and tht time also i couldn't get teh gift
Zeenat S.
I apologize for the inconvenience caused to you in this regards.
debasmita_muni
ok ..see waht i am doing first of all i will raise a consume complaints in all the forum
debasmita_muni
i know
Zeenat S.
But I am informing you the same as per the terms and policies of eBay.
debasmita_muni
then i will share in facebook
debasmita_muni
where is the terms and conditions of ebay
debasmita_muni
can you send me the screen shoy of t and C
debasmita_muni
what do you mean by successful transaction
debasmita_muni
if you don't give teh item taking the money
debasmita_muni
and blkocking it for seven days
debasmita_muni
is it the buyer fault
debasmita_muni
?
Zeenat S.
You can note down this link.
debasmita_muni
its wtitten tahat if you are buying more tahn 5k
debasmita_muni
is it written successful transaction means
debasmita_muni
then you are not fooling me each and ecery buyer
debasmita_muni
you would be delivering teh first item
debasmita_muni
and deliberateky not delivering the 2nd item
debasmita_muni
so that you will not give tehm free gift
debasmita_muni
I am going to surely flow this to each and evry users of ebay
debasmita_muni
any way your reputation is going to be hampered
Zeenat S.
I understand that this is not the resolution you were expecting. However, I have tried my best in my power to assist you.I hope you do understand.
debasmita_muni
i want to escaalte your seniors
debasmita_muni
from where I can get the ids
debasmita_muni
or I would get it from consumer forums
Zeenat S.
Okay
debasmita_muni
so you mean i will get it from consumer forums
Zeenat S.
But you will receive the same response from my seniors, if you wish I can transfer this chat.
debasmita_muni
yes
debasmita_muni
can you please
Zeenat S.
Please be online.
debasmita_muni
ok
debasmita_muni
you there
debasmita_muni
I am waiting
Zeenat S.
Please allow me a moment while I check details from my end
Zeenat S.
Please be online.
debasmita_muni
ok
debasmita_muni
can you give me the link
debasmita_muni
which you would be giving me
debasmita_muni
there
debasmita_muni
???
Zeenat S.
Thank you for being online.
debasmita_muni
are you there Zeenat
Zeenat S.
I will help you out with the link.
debasmita_muni
can you send me teh link
Zeenat S.
Sure
debasmita_muni
and connect to me to teh seniores
Zeenat S.
Give me a moment
Zeenat S.
Sure
Zeenat S.
The Big Promotion"
Promo Link: http://deals.ebay.in/thebigpromotion2012/
TnC Link: http://deals.ebay.in/thebigpromotion2012/tnc.html#?t=1


Zeenat S.
You can check this link.
debasmita_muni
•The promotion "The Big Promotion" (here in after referred as "Promotion") is valid only for successful PaisaPay® transaction on eBay.in (herein after "the Website") during Promotion Period.
•The promotion is valid for transactions above Rs. 5,000 only
•The Promotion Period means: From 25th August 2012 00:00:00 Hrs IST till 31th August 2012 23:59:59 Hrs IST.
•The offer is valid only for registered buyers of the Website with Registered Addresses in India only (herein after "the Website User").Buyer should pay through Paisa Pay ONLY and shall use any coupon code from FREEGIFT01 to FREEGIFT99.( FREEGIFT01, FREEGIFT02... FREEGIFT99). Buyer should use a different coupon code for every new transaction that buyer makes. Buyer can generate Coupon codes for his transactions from http://deals.ebay.in/thebigpromotion2012
How to participate in the Promotion:

1.Buyer should pay through Paisa Pay ONLY and shall use any coupon code from FREEGIFT01 to FREEGIFT99. (FREEGIFT01, FREEGIFT02... FREEGIFT99).
2.Buyer sh
debasmita_muni
can you tell me wher it is written that if you rae not delievering teh item to me I will not get teh gift
debasmita_muni
and successful paisapy during promotion period
debasmita_muni
promtion period is laready over from aug 31
debasmita_muni
and i got teh notification on sep 5
Zeenat S.
•The promotion "The Big Promotion" (here in after referred as "Promotion") is valid only for successful PaisaPay® transaction on eBay.in (herein after "the Website") during Promotion Period.
debasmita_muni
yes
debasmita_muni
during promtion period
Zeenat S.
The above is the line you can refer.
debasmita_muni
successful PaisaPay® transaction on eBay.in (herein after "the Website") during Promotion Period.

debasmita_muni
can you give me a definition of successful [protected]@transcation during promotion period
debasmita_muni
can you tell me teh promtion period
Zeenat S.
Successful transaction means the transaction which is completed and you have received the item.
debasmita_muni
and what do you mean by during promotion period
debasmita_muni
it is written successful transaction during promotion period
Zeenat S.
It means that you should complete your purchase within the given timeframe.
debasmita_muni
whats the time frame
debasmita_muni
?