eBay.in Customer Care
eBay India Private Limited
Customer satisfaction rating: 50%
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4185
COMPLAINTS

eBay.in Customer Care

eBay India Private Limited

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Address
14th Floor, North Block, R-TECH Park, Western Express Highway, Gorgaon (East)
Mumbai
Mumbai City District
Maharashtra
India - 400063

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
50%
Complaints
4185
Pending
1116
Resolved
1804
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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eBay.in Complaints & Reviews

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Ebay.in — refund not received

 aritrabanj on Oct 11, 2018
I ordered a laptop ram on 6th of august, 2018 which was cancelled by the seller the same day. However till date i have not received my refund inspite of contacting ebay customer care for several times. It has been more than two months and whenever i call ebay customer care i get nothing but false promises that it will be refunded. Now they have removed my paisapay page also from where i can see my order history. I am completely frustrated by this kind of behavior from ebay and i want my money back. The amount is rs 3, 688 and the paisapay id of the transaction is following:

Paisapay...
Complaint comments  Read comments [1]Complaint category Computer Hardware

Ebay.in — withheld remittance

 Innovation Extreme on Sep 30, 2018
My paisapay remittance is withheld for items sold between may - june 2017. They are even withheld for the items that were confirmed delivered & received before 30th june 2017. I do not have a gst number & did not sell anything after 25th june 2017. Kindly release the amount with immediate effect.

My account id is innovationextreme15@gmail.com
User id: innovationextreme...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — paisapay id:43708223725, refund irs 182.37

 sewajain on Sep 28, 2018
Dear sir, on 26.9.16, i made payment of rs 182.37 in favour of ebay.in for item:[protected] from my the then sb a/c[protected] through debit card. The a/c[protected] was closed by me on 3.6.17 and closre proceeds were transferred to my another sb a/c[protected] standing in same branch of icici bank.
Now on 25.9.2018, ebay.in has given refund of rs 182.37 against this payment to my payment a/c[protected] debit card. Since this payment a/c[protected] is presently closed and merged to my another a/c[protected], refund will not be accepted by payment a/c[protected] debit card....
Complaint comments  Read comments Complaint category Credit Cards

Ebay.in — refund not received

 Srini N on Sep 27, 2018
Dear Sir,
I ordered an item [Paurush Jeevan Capsules] amount Rs 570/-, on 5th of August 2018. I never received the product. I requested for refund on 17th of August 2018.
The refund requested on 17th Aug 2018 was processed on 21st Aug 2018. Today is 27th of Sept 2018. Its more than a month
(5th Aug 2018) I ordered the product. I have yet to receive the refund amount. Please help me get the refund. One and half months is too long and too frustrating. Please let me know when can I get the refund.

My PaisaPay ID is [protected]

Now I am unable to...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Ebay.com — payment not received

 TheDex2TRex on Sep 22, 2018
On 10th september i paid money for iphone 7 plus on ebay.com with international shipping but seller was not sending item

So on 17 september i opened a case for refund of 450$ when i talked to ebay.com customer service and they said they will give me full refund

But its been 5 days since i have been waiting and there is no sign of massage that i have got full refund i have been waiting and waiting and i am so angry

So please please please help me to get full refund.....
Complaint comments  Read comments [1]Complaint category Online Shopping

Ebay.in — recharge not done by my number

 Rupasinghrathor565 on Sep 14, 2018
Soap instead of mobile
Dear paytm team,

This is really very shameful for paytm that i yogendra vats ordered a mobile phone (Dated: july 08, 2017) through paytm and today i have received a soap inside the mobile phone box. So, dear paytm team, can you please justify the same. I am also trying to get in touch with your customer care executive from morning but there is no representative to take call due to heavy call waiting list.
The phone value is rs. 14949 (Motorola moto g4 plus). I am really very upset and going to take legal proceeding against the paytm. I need my...
Complaint comments  Read comments Complaint category Tax Services

eBay — product not received and refund not received

 Sneha Morajkar on Sep 6, 2018
I ordered milton bottles SET OF 2 - MILTON Fridge WATER BOTTLE 1 LITRE (1000ml) Bottle - ORIGINAL ITEM
[protected] but the seller dint ship my item.

Item Not Shipped: PaisaPay ID [protected].
Hi s m,

The seller did not ship your item on time. Your refund, if applicable, will be processed within 1 days. We apologize for the inconvenience this msg i received on 14 aug

The seller has not shipped the item by the shipping deadline of 16-Aug-18. PaisaPay has initiated a cancellation for the this transaction

Item Receipt
Complaint comments  Read comments Complaint category Products & Services

Ebay.in — refund not paid since 16th august paisapay id-47206218296

 Himanee Raship Jain on Sep 5, 2018
I ordered and paid as per the Paisa Pay id -[protected] on 10th of august, after couple of updates stating that the order will be delivered on 14th august it never reached, then finally the information was given to me stating that the items are not shipped and the refund will be made between 16-18th august.

Eventually till today i have not got any refund and but the customer service team keeps explaining me that there is some issue with the payment gateway and hence the payments are stuck.

Very unprofessional way that this matter is been handled, only after follow up...
Complaint comments  Read comments Complaint category Home & Garden

Ebay.in — misleading information on ebay

 Harmanpreet Singh on Sep 5, 2018
Placed a order on ebay a week before its closing. When i bough a product, on the product page itself, it mentioned 10 days return policy.
When i tried to register a claim after 6-7 days, i was told your timeliness has passed due to our updated information, which can only be found in announcements.

So they basically forgot to update your website or are just careless regarding the misleading information being circulated through your website.

Seller dont give a damn about what they are selling in last month, nor they care to reply. Ebay representative are more...
Complaint comments  Read comments Complaint category Other

Ebay.in — after cancel by ebay.in my money not refunded 16 days has gone [Resolved]

 Bapan deb barman on Sep 4, 2018
Dear consumer complain, i was ordered by ebay usb led light prepaid amount rs.250/-suddenly i got massage my ordered is cancel. They send me massage my money is proceed to return dated-16.08.2018, but still am waiting for that refunded money is not reflected in my account, and ebay not responding regarding this issues

With best regards
Bapan deb barman
Email. Id-hibarman@gmail.com

Paisa pay i. D[protected]
Order no.[protected]...
Complaint comments  Read comments Complaint category Other

eBay — laptop battery [Resolved]

 Leena Dhakad on Sep 3, 2018
I ordered laptop battery on 5 Aug. I requested for return for battery since it's not compatible with my laptop. Seller didn't take back the battery. So I had to courier it. I sent it on 18th. After repeated calling, my claim was accepted on 22 August. Since then I'm calling eBay customer support And today it's 3 September. What the hell eBay is doing. I need my courier charges and laptop battery cost back. Kindly initiate an action against eBay. I'm severely troubled by eBay....
Complaint comments  Read comments Complaint category Computers & Accessories

Ebay.in — return or refund case

 nsinha873 on Sep 2, 2018
I purchased an item (I7s tws earbuds) from ebay.in but ebay.in delivered me a issue type product. Two issues there are...1) product charge drains easily (That has been described 3-4 hours backup after full charged) 2) a cable is missing in package.

I got my ordered item 20 days ago. After getting, i started complaining about these issues. I wanted to return it. Ebay customer care was saying to me that your problem will be resolved, so please wait up to 72 hrs. I did wait but not any respose i had. Again i called ebay back, once again a buddy said please wait upto 72 hrs. Yet again...
Complaint comments  Read comments Complaint category Online Shopping

Ebay.in — regarding refund. [Resolved]

 sai sujith on Aug 28, 2018
Hello ebay.in,
I have placed refund for the product I have bought as Im not satisfied with its quality, according to the refund policies of ebay.
Following my raising of issue, some delivery excutive tried to reach me during my office hours and he told me that he'll come to collect the product next day after office hours. Damn!!! No response after that!!!????.What do you ansee5 for this?.
Then I received a next call when once again I expressed my discomfort. They promised me to collect the product on that weekend. Agian, I for a call from some business number of ebay at 12:00...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Ebay.in — order cancelled by ebay as it closed its operation wef 14.08.2018 [Resolved]

 Rajender Kumar Koul on Aug 25, 2018
I ordered two items paisa pay id [protected] &
[protected] on 11.08.28 but both orders were cancelled by e bay as it closed its operation wef 14.08.18 and promised to refund me but till date they have not refunded the money.
They have not given their contact numbers if it is given the menu is so complicated it is impossible to contact them kindly resolve my issue at the earliest
Thanks
With regards
R k koul...
Complaint comments  Read comments Complaint category Home & Garden

Ebay.in — warranty issues and false listing without inspection [Resolved]

 mohitgaurav on Aug 21, 2018
I bought a blitzwolf charger for rs 800 around from ebay on 6april 2017 with 18 months warranty and now charger is not working.
There is no service centre and when i tried to talk to seller, i couldnt and seller blocked me.
I had words with ebay customer support they said that they couldnt do anything. Neither they suspended the seller nor they blocked him.
I mailed blitzwolf also, even they denied helping.
It has been one month, me doing all this and didnt got help from anyone.
I requst you to kindly see if you can do something.

Contact no. [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Ebay.in — unduly delay in the refund process [Resolved]

 Khushboo Ashokkumar Mishra on Aug 21, 2018
I made an order of 3 mobile phones on ebay.in and wanted to return the product as they only supplied 2 phones. I already returned the product around 15-20 days earlier but they have reluctant and always tell that my returned product is still in transaction. I have made around more than 20 calls to them but they simply say that they will update the details next day. But they never call back.
The details of the claim raised is as follows-

Ebay guarantee claim is raised for paisapay id-[protected], claim id-3628006. Based on seller's response provided in my messages you will...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — redmi 4a [Resolved]

 Arangesh venkatesh on Aug 13, 2018
I on (25.07.2018) ordered a redmi 4a mobile from ebay on prepaid by registering as a guest.
And the phone was defective and was not functioning .
Seller name : maak trading
Seller number :[protected]
Delivery date : 30/07/2018
And I complained about it on 31/07/2018.
And since now no proper messages and replies were sended from their end.
Please take this complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Ebay.in — completely refund not received [Resolved]

 sagar4525 on Aug 12, 2018
I was bought a terabyte speaker from ebay.in on 17 jul 2018 & received item on 27 jul 2018. When i was open the box this product is damaged. For this reason i never accept any damaged product & i was claimed on same day. The paisapay id - [protected], claim id - 3625358.
Before shipping this product, i was talk to ebay customer care team regarding money refunding assp, they assure me that 100% money will be return as my e-banking & reshipment charge as demand draft. But after successful pick up this item, refund approved. But demand draft is not getting me, where as ebay customer care team...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Ebay.in — about deduction of payment twice [Resolved]

 Rajveersingh Chahal on Aug 11, 2018
I had ordered iphone 6 battery for rs 598 on 18-7-18 and after checking my account transactions i come to know that deduction of payment has done twice. please check and return my money. i will be very thankful i am adding photos of my account and my order...
Complaint comments  Read comments [1]Complaint category Other

Ebay.in — completely refund not received [Resolved]

 sagar4525 on Aug 10, 2018
I had purchase a terabyte mini usb speaker from ebay.in and product I received on 20/07/2018 and when I open the product I saw product was damaged. I filed a complaints same day on www.eBay.in.. Claim I’d is 3625358. and PaisaPay ID : [protected]. product price is 190 rs which i paid 30 rs by internet banking & another 160 rs by my reshipment coupon code uses. now i get only 30 rs. I had to pay return shipment charges also which company earlier promised to refund. But they have not provided refund of both product as well as those charges. I wants refund asap....
Complaint comments  Read comments Complaint category Computers & Accessories

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